Liberty Chrysler Dodge Jeep Ram
Libertyville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Cameron Haque gave me outstanding customer service! at Liberty dealership they were very friendly the sales associate was very helpful & knowledgeable! I'll definitely be recommending this dealership t at Liberty dealership they were very friendly the sales associate was very helpful & knowledgeable! I'll definitely be recommending this dealership to many more my friends and family! More
Great car buying experience! Great dealership..great service! Friendly, informative and seemless car buying experience. Dan, Mark and Mike made buying my new Jeep, a breeze! I ha Great dealership..great service! Friendly, informative and seemless car buying experience. Dan, Mark and Mike made buying my new Jeep, a breeze! I have been on the hunt for a Jeep Cherokee Limited Luxury model, w/4x4 and moon roof..I didnt think it existed and feared I would have to order this vehicle, but these guys found it! We will be back for a Wrangler (soon)! Thanks!! More
change the price on line the day you come. I go in to see a jeep they put online. That day they new I was comming they change the price. I proved to them they did it so they did give me the pri I go in to see a jeep they put online. That day they new I was comming they change the price. I proved to them they did it so they did give me the price . So they then low ball me on my trade. We were so close to making a deal, then the GM starts yelling across the room at me in a angry manner, I just got up and thanked my salesman and walked out. They must not like the fact that I new what I was doing, but to yell across a room. Be careful if they cant beat you they will try to embarrass you into a deal . I would go back. More
Friendly staff beautiful building and great service I really enjoyed my experience here. All the salesmen seemed to enjoy working here, all having fun while keeping it professional at the same time. C I really enjoyed my experience here. All the salesmen seemed to enjoy working here, all having fun while keeping it professional at the same time. Came here with real expectations based on my situation and left completely satisfied. The General Manager himself Charlie came over and spoke to me directly about my trade in and gave me a good deal on my car that had over 100K and needed to be replaced. I was in and out within a couple hours, financing and all. They even detailed my car all spiffy and had it waiting for me in the giant service drive, very nice touch. I look forward to working with the service department here in the future. More
The way it should be. My girl friend (Debbie) and I purchased a Jeep Wrangler from Vince Leone...it was a pleasure to be treated with respect from Vince, answering all of o My girl friend (Debbie) and I purchased a Jeep Wrangler from Vince Leone...it was a pleasure to be treated with respect from Vince, answering all of our questions from start to finish! I will recommend Vince and Liberty Jeep to all of my friends, family, and co-workers! Thanks Vince! More
Great Experience I had the pleasure of leasing a Chrysler 300 Limited from Liberty Auto City this week. (10/21/16). My sales person, Christian Pfiffner, treated me wit I had the pleasure of leasing a Chrysler 300 Limited from Liberty Auto City this week. (10/21/16). My sales person, Christian Pfiffner, treated me with the utmost professionalism and courtesy. I also feel like I got a very good deal! I will definitely go back to Liberty Auto City when I'm in the market for a new car!! More
Car buying the way it should be! From Patrick's quick online chat responses to Robert's follow through and laid back attitude to Jacey's thorough review and explanation of the paperwo From Patrick's quick online chat responses to Robert's follow through and laid back attitude to Jacey's thorough review and explanation of the paperwork - it was a great experience. The people here are down to earth, friendly and not pushy in an uncharming way. Never did I believe they were not committed to making a sale; however, it was a casual and professional atmosphere. I ended up with a better rate than I was expecting and quicker than expected. Even the guys in the service area were very helpful with moving things from my trade-in to my new Jeep Grand Cherokee Limited. I would definitely recommend to others. More
Great experience Love my new Cherokee. Cody H really helped me get a great price for the exact vehicle I wanted. I felt he wen out of his way to make me happy. He even Love my new Cherokee. Cody H really helped me get a great price for the exact vehicle I wanted. I felt he wen out of his way to make me happy. He even helped fix a paint chip after I had taken delivery. Mark G was so helpful in getting finances set up. Great total expurence all around. So happy!!! More
False Advertising and trap Beware... Don't go to this Dealership. Bunch of Sales Associates and manager's will trap you. They send out flyers in mail for false advertising and w Beware... Don't go to this Dealership. Bunch of Sales Associates and manager's will trap you. They send out flyers in mail for false advertising and when you go to their dealership. They don't believe or honor their own advertising. There are bunch of cheaters they will make stories that that advertisement was limited for a time or cutomers or blah blah blah. Don't be fool going to this dealership. They will rip you off. More
Please BEWARE!!! Don’t step a foot into this dealership. If you decide to buy a vehicle from them please take your time and look over your final pricing contract VERY Don’t step a foot into this dealership. If you decide to buy a vehicle from them please take your time and look over your final pricing contract VERY closely. They use bait and switch selling tactics and hidden fees. One of the worst car buying experiences I've ever had! We agreed on a fare final price for the vehicle (very long process, they stall and wear you out over minor price differences). They prepped the car and we started to finalize all the paperwork (that took over an hour and a half). We were excited about buying a new car. They had us sign a bunch of standard forms and talked us into calling our insurance company to add the vehicle to our policy. The last form they asked us to sign was the pricing contract. I looked it over carefully (which seemed to annoy them) and noticed that they added $1000.00 to the original agreed price!!! I asked to speak to the sales person we were working with and they returned with the “sales manager”. He did not introduce himself to us but proceeded to tell us that we didn’t understand the pricing. I ask again to see the sale person we were working with and the manager left the room to find him. Tired of sitting there for so long, I decided to follow him into the showroom. They had to page the sale person a couple of times (he was hiding). Once we were able to talk to the sales person he was all flustered and said he made a mistake on the rebate (not true). The manager was still rude and we walked out on the deal very frustrated and upset. The kicker is that on the way home they called and asked us to come back and they would do the original deal. I wonder how many people they rip off with these tactics. Very sad! • Bait and switch pricing tactics • They stall and try to wear you down (very long buying process, 5 hours) • Rude and unfriendly when you question them More