Liberty Chrysler Dodge Jeep Ram
Libertyville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Easy to make an appointment, takes the time to listen to their customers and are very responsive— Dan Magana absolutely understands the value and importance of customer service— he is always hustling their customers and are very responsive— Dan Magana absolutely understands the value and importance of customer service— he is always hustling More
I inquired about a 2021 Challenger vehicle and their response was very accurate and timely. response was very accurate and timely. More
I am adding a shout out to Jim Gray in the Service Dept. There's an old adage that while the sales team sells the 1st car, it's the service team that sells the 2nd. This is 100% true of Jim. On my old ca There's an old adage that while the sales team sells the 1st car, it's the service team that sells the 2nd. This is 100% true of Jim. On my old car he kept me apprised of service recommendations, what was needed now and what could wait and gave me helpful advice on new models. I purchased a new Jeep from Liberty Auto City in Libertyville due to the excellent handling from Mario Gentry and Armi Matienzo. They were patient and non-confrontational and worked with me to get a good deal in a straightforward manner. Armi provided numbers to me upfront on pricing, put me in touch with the right people for questions and kept the communication lines open when things stalled. Mario was very knowledge about technical and commercial issues and handled our negotiations in a professional and pleasant manner. Max Vuotto and Adrian Tellez were also helpful in explaining specs and features and Nicole Dupass in Finance made it easy to complete the final paperwork, explaining the options for add-ons but in a balanced way and without high pressure sales tactics. More
Dan was our salesman and he was great! I’ll refer him for sure! Everything went quick and smoothly. Can’t imagine shopping anywhere else! sure! Everything went quick and smoothly. Can’t imagine shopping anywhere else! More
I was recommended by my sister in law to go to Liberty Auto in Libertyville IL.. I worked with Dan Magana And Nicole. BEST EXPERIENCE. I had in a long time. Auto in Libertyville IL.. I worked with Dan Magana And Nicole. BEST EXPERIENCE. I had in a long time. More
Jeremiah Lavow was the salesperson that helped me, and he did everything he could so i could happily walk out the door with a vehicle. One of the best experiences i have ever had at a dealership by far. did everything he could so i could happily walk out the door with a vehicle. One of the best experiences i have ever had at a dealership by far. More
Had the vehicle I was looking for in stock. Great sales person who was easy and willing to work with me. I would definitely price vehicles with them again. person who was easy and willing to work with me. I would definitely price vehicles with them again. More
I wish there was a zero star rating for this dealership. My journey started about 1 month ago. While having my oil changed, I went in to the showroom to speak with a salesman regarding my lease coming up in My journey started about 1 month ago. While having my oil changed, I went in to the showroom to speak with a salesman regarding my lease coming up in 3 months. I asked for a lease quote on a vehicle equipped exactly like I have, and was told that there weren’t any such vehicles in stock. A lease quote was only given on a car in stock. He offered to order a car, but when I asked if I’d be in the same realm of payment, once again he said he can’t do it. My lease turn in is a 3 year old car with 15k mikes. I asked him to have my car appraised and once again, only if there was a car in stock to buy. He said he’d see what he can do and would call me. He even verified my phone number. I never received a call. I received an email from Armi and said if I came in, they would have go over details with me. I set an appointment specifically asking for lease numbers and an appraisal. Armi said to ask for Armi or Mario. I was greeted at the door by a salesman who asked me for my keys, and pulled up a car that was not even close to what I own. It was a 2 wheel drive without the elite package. Once again I asked for some numbers and was given the same runaround, only to leave once again without any quotes. I was told by the salesman that my payment would probably go up $150 per month. This would have been my 3rd car purchased from this dealer. Armi or Mario never even came out to meet me. More
Dan and the entire at Liberty Jeep were fantastic to deal with. They had what I needed and walked me through a completely hassle free experience. Would highly recommend them!!! with. They had what I needed and walked me through a completely hassle free experience. Would highly recommend them!!! More