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Liberty Chrysler Dodge Jeep Ram

Libertyville, IL

4.8
819 Reviews
Liberty Chrysler Jeep Dodge Ram treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our goal is to make this the most pleasurable purchasing experience you'll ever have! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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1000 E Park Ave

Libertyville, IL

60048

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Showing 819 reviews

June 28, 2022

Make sure to ask for DAN MAGANA! He will answer all yours questions and treat you right. More

by Giuce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Liberty Chrysler Dodge Jeep Ram responded

Hi Giuce, We appreciate your 5 star review. We are glad to hear that Dan Magana made your shopping experience great! We look forward to seeing you soon. Take care. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

June 17, 2022

Just recently just moved from Maryland and within a few days I took my Jeep JL for an oil leak and paint corrosion concerns. To my surprise the oil leak was repaired in 2 days!!! They submitted a claim fo More

by jkgunner13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Acker, Mark
Jun 17, 2022 -

Liberty Chrysler Dodge Jeep Ram responded

Hi Jkgunner13, thank you for the 5 star review. We're so glad to hear that Chris and Mark helped fix your Jeep's oil leak quickly. We wish you the best with your vehicle and hope to work with you again in the future! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

June 02, 2022

Great service from the moment I walked in the door. Dan Magana did an excellent job. More

by xxx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Liberty Chrysler Dodge Jeep Ram responded

Hi, xxx! Thank you for the 5-star rating. We're delighted to hear that working with Dan elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

May 12, 2022

I purchased my 2019 Jeep Wrangler Sahara here. I was very impressed with our car sales rep Dan. He was very patient with us and was very knowledgeable and reasonable. More

by Jchapnick02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Liberty Chrysler Dodge Jeep Ram responded

Jchapnick02, thank you for your positive review. We're so happy to hear that Dan helped you find your 2019 Jeep Wrangler Sahara! We wish you many happy miles with it! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

May 10, 2022

I was referred to liberty jeep and I heard they are fair dealer not charging over MSRP. When I visited the dealer the sales person, Dan Mangana, was very helpful and respectful. He understood my car need an More

by Fadi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Liberty Chrysler Dodge Jeep Ram responded

Fadi, This is exactly what we like to hear, that our team; especially Dan was able to help you find the vehicle within your parameters. We hope that you enjoy experience and we appreciate your business. Thank you for choosing us and we look forward to working together in the future. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

April 24, 2022

Dan was phenomenal in helping me with the buyout. not only this time but he always is. More

by Sachin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Liberty Chrysler Dodge Jeep Ram responded

Hi, Sachin! Thank you for the stellar review. We're happy to hear that working with Dan elevated your experience with us. We look forward to your next visit. Have a wonderful day! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

April 14, 2022

Dan Magana provided the highest level of service. He and his team go above and beyond to make the process easy and enjoyable. More

by jamant369
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Liberty Chrysler Dodge Jeep Ram responded

Hi, jamant269! Thank you for the 5-star review. We're delighted to hear that working with Dan elevated your experience with us. We look forward to your next visit. Have a great day! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

April 12, 2022

I just purchased my fourth vehicle from this dealership and I couldn’t be more happy about the overall experience. I also go to them for all of my service needs. My salesman was Dan, and he did a great j More

by GordoSiege
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Liberty Chrysler Dodge Jeep Ram responded

Hi, GordoSiege! Thank you for the glowing review. We're happy to hear that working with Dan earned us your loyalty and trust for 4 vehicles now. We hope to work with you again soon. Have a great day! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

April 02, 2022

Love working with Dan! Great dealership, no pressure. Will be back to get another auto. More

by Koke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Liberty Chrysler Dodge Jeep Ram responded

Hi, Koke! Thank you for the 5-star rating. We're happy to hear that working with Dan earned us your loyalty and trust. We look forward to your next visit. Safe travels! Sincerely, Agata Klos Customer Relations Manager 224-475-7104

March 25, 2022

Went here to trade up my car. I thought I was going to see a mini Cooper but unfortunately it was sold, luckily I had a back up in mind. I had to come pretty late because of work More

by cj20208
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The service manager Nick, Tony Anzelmo, John Downs
Mar 21, 2022 -

Liberty Chrysler Dodge Jeep Ram responded

cj20208, we strive for 100% customer satisfaction and surely missed the mark here. Please reach out to me so we may discuss this further. Your opinion is very important to us as well as your business. I look forward to speaking with you soon. Sincerely, Agata Klos Customer Relations Manager 224-475-7104

Mar 21, 2022 -

cj20208 responded

Hello I am coming for service tomorrow, I am hoping since the repairs were supposed to be done I will be refunded for the work I had to get done to make the car safe to drive. I understand mistakes happen and just want everything solved so I can drive my new car safely.

Mar 22, 2022 -

cj20208 responded

Update: 3/22/22 So I was told to come in today for this to be resolved. Upon arrival again I was told it can't be done. This is a 45 mile drive when gas prices are through the roof. The manager is still not in and has not contacted me and I'm driving another 45 miles home with brakes so warped my whole car shakes violently in the rain. Also when I bought the car it was said to be detailed but there is salt all in the floor, under the hood was not touched, the interior roof has stains, and the console control buttons are still are sticky. This is actually absurd and honestly a terrible experience

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