Liberty Buick - Service Center

My first oil change & tire rotation. I recently went in for my first oil change and tire rotation at Liberty Buick's service dept. I was helped by Colette. She was very pleasant to work w I recently went in for my first oil change and tire rotation at Liberty Buick's service dept. I was helped by Colette. She was very pleasant to work with. I am very happy with all of my experiences with this excellent dealership!!!!!!!! More

Liberty Buick is the Best I have owned several Buick Automobiles. Upon moving to Phoenix in 1966 I had my 1962 Invicta serviced regularly at the dealership near West 43rd and I have owned several Buick Automobiles. Upon moving to Phoenix in 1966 I had my 1962 Invicta serviced regularly at the dealership near West 43rd and Peoria Avenues. My purchase of a new 1995 Park Avenue from Liberty resulted in many more years of reliable service. I now drive a Liberty Buick 2011 Regal and even though I have moved to the far East Scottsdale area, I return regularly to Liberty Buick for all my service needs. The Liberty Staff service is outstanding, of which I am very appreciative. Robert Plack More

Happy with the final result I purchased a 2014 Lacrosse in January 2015 (it had been a "loaner") from Liberty Buick. I had previously owned a 2012 Lacrosse which was a great car I purchased a 2014 Lacrosse in January 2015 (it had been a "loaner") from Liberty Buick. I had previously owned a 2012 Lacrosse which was a great car. This technically new car is a beautiful car, too. A few days later, I notice that it had a "popping" sound coming from the left front wheel area when making a turn. This was a concern to me. I brought it back to Liberty Buick...numerous times. Jim Frith was patient and concerned. It took many times of trying various fixes. Finally, Bruce Irving rode with me, heard the faint popping, and he told the service technician how to drive it to duplicate the sound.....The end result is: NO MORE popping sound and the car drives like a dream. I am happy with the persistence, patience, and professionalism of Jim Frith and Bruce Irving. I will return for service and probably for my next car. More

Excellence The service department and our contact person, Scott, did an excellent job. Basic service plus warranty work that just came into the dealer. Very hap The service department and our contact person, Scott, did an excellent job. Basic service plus warranty work that just came into the dealer. Very happy. More

2008 Enclave with steering pump problem. Mike Liddicoat was very knowledgeable and accurately diagnosed the cause. It was previously misdiagnosed by a previous dealer. Liberty's service mgr agreed to cover was very knowledgeable and accurately diagnosed the cause. It was previously misdiagnosed by a previous dealer. Liberty's service mgr agreed to cover the problem thru warranty because of this even though car was out of coverage. Liberty probably got a future sale because of the professionalism of the service department. More

Kent was very nice and handled getting my van very professional he brought to my attention additional service necessary. He didn't push or even say that he recommended getting the additional service - professional he brought to my attention additional service necessary. He didn't push or even say that he recommended getting the additional service - he left the decision up to me. Thanks More

Left car for service. Service was good. Though disorganized. But then I started getting cold call advertising from them on my cell. I'd left the cell number as a contact to pick up my truck. No disorganized. But then I started getting cold call advertising from them on my cell. I'd left the cell number as a contact to pick up my truck. Not for their advertising use. I have not been able to get a contact to talk with me. Only voice mail. This is a blatent misuse of my personal data. I shouldn't have to get a burner phone to leave a number to pick up may car. This is just unprofessional greedy and despicible. Sales at it's worst. I used to like them though the service was disorganized and somewhat assembly lined for the customer. Now I don't know of I would trust them with an oil change. More

Mike is the best. Not only is he knowledgeable, friendly and customer oriented but he is always there for you when you need him. Nothing but positives for the man. and customer oriented but he is always there for you when you need him. Nothing but positives for the man. More

My car had a flat tire and could not be repair so they had to get anew tire for me and could have there and put on the wheel in time for to get to my doctor appointment so Jim took care of me by getting m had to get anew tire for me and could have there and put on the wheel in time for to get to my doctor appointment so Jim took care of me by getting me a loaned car Thanks to Jim for the good job. Larry Koehler More

We've always had great service when we've bought our last 2 SUV's at Liberty Buick. The sales and service departments do a great job. Their customer service is good and work is good. 2 SUV's at Liberty Buick. The sales and service departments do a great job. Their customer service is good and work is good. More