146 Reviews of Liberty Buick - Service Center
inspection & repair service representative courteous and helpful. service department clean and orderly overall dealership was modern and convenient enjoyed the donuts service representative courteous and helpful. service department clean and orderly overall dealership was modern and convenient enjoyed the donuts and coffee served, Cashiers were very ice to deal with. More
Lacrosse trunk release Door trunk release is working consistently. Four is a charm. My thanks to Rodney, the assistant service manager for provided excellent service in res Door trunk release is working consistently. Four is a charm. My thanks to Rodney, the assistant service manager for provided excellent service in resolving the inconsistency I was experiencing with the release switch. More
Taking Care of Customers Liberty Buick has been most helpful in servicing our Enclave, Had tires rotated no charge with service! I purchased Enclave in October Price was fair Liberty Buick has been most helpful in servicing our Enclave, Had tires rotated no charge with service! I purchased Enclave in October Price was fair and customer relations was excellent. Thanks Liberty More
Crazy electrical problem diagnosed and fixed very nicely My 2010 Buick LaCrosse was intermittently stalling and had to be towed - I chose Liberty Buick, where I originally bought the car. Jim Frith, servic My 2010 Buick LaCrosse was intermittently stalling and had to be towed - I chose Liberty Buick, where I originally bought the car. Jim Frith, service advisor, was in charge to find out the problem. It turns out a former bad battery had leaked acid on the wiring harness underneath it, and it had also put the pollution control module (PCM) out of whack. Jim and his staff correctly diagnosed the problem. They fixed the wiring (charging me only for labor - no tax). The also found out that the PCM was still under an 8-year warranty and replaced it for free, saving me a substantial amount of money. The car has been operating perfectly since their fix. Jim also helped my wife secure a new remote for her 2009 Chevy and had it programmed right away. I was delighted with the service, and if I could assign then six stars instead of the maximum five, I would. Great folks to deal with. More
Quality of Service Review In response to an OBD and oil change the service center responded quickly with analysis, recommendation and quality service within a reasonable cost. In response to an OBD and oil change the service center responded quickly with analysis, recommendation and quality service within a reasonable cost. The quality of service was very apparent and deserves the Five-Star rating I provided. Jim Frith has constantly provided a very professional and diligent attention to our service needs. More
Our Verano is incredible! Was shopping at multiple dealers for a new car for my son. We did not really have anything in mind we were just looking for something safe, reliable, Was shopping at multiple dealers for a new car for my son. We did not really have anything in mind we were just looking for something safe, reliable, and a good deal. We fell in love with the Buick, Verano Brad Tebrake hooked us up with. He was incredibly professional and even delivered the car to our home 45 miles from the dealership, safe to say we will be back in the future. Liberty is a fantastic dealer! More
Great service at Liberty Buick Just had my first oil change and tire rotation on my pre-owned Enclave purchased at Liberty Buick. My advisor Colette made check-in a breeze and made Just had my first oil change and tire rotation on my pre-owned Enclave purchased at Liberty Buick. My advisor Colette made check-in a breeze and made sure my service was done quickly and efficiently. I will be come here for all my service needs. More
Liberty Buick - the best customer service ever! We took our 2013 Cadillac to have a head light replaced. We waited in a very comfortable lounge where there was lots of refreshments, magazines, a tv We took our 2013 Cadillac to have a head light replaced. We waited in a very comfortable lounge where there was lots of refreshments, magazines, a tv, a charging station. The work took approx. an hour and when we picked up our car, it had been cleaned inside and outside - what a surprise! Glad we bought our car at Liberty Buick. More
Define try 5 stars. I went there for an oil change & help with a nightmare lease, (from a differnet state). I left lease free with a purchased vehicle perfect for my nee I went there for an oil change & help with a nightmare lease, (from a differnet state). I left lease free with a purchased vehicle perfect for my needs. Tony answered every question I asked & worked long & hard to help me. I never felt pressured or condensed to. I found everyone from Mike in service to John in finance to the people in parts to be kind, welcoming & most important honest. With my general distrust of car dealers I found this astounding. I look forward to doing business with them for many years. More
oNLY THE BEST Went in for routine oil change,tire rotation etc Everything done in a quick professional manner Employees pleasant to deal with Premises clean & we Went in for routine oil change,tire rotation etc Everything done in a quick professional manner Employees pleasant to deal with Premises clean & well maintained The car comes out cleaner than when it went in for service More