Liberty Buick

Second time buying here at Liberty Buick. Our salesman Randy was great and got us a great deal on a 2021 Buick Envision with everything we wanted! Randy was great and got us a great deal on a 2021 Buick Envision with everything we wanted! More

A letter of thanks to the employees of BBB. My name is A letter of thanks to the employees of BBB. My name is Ed Underberg Sr. Last week, I wrote you a letter complaining about the treatment I rec A letter of thanks to the employees of BBB. My name is Ed Underberg Sr. Last week, I wrote you a letter complaining about the treatment I received at Liberty Buick, back at the end of 2019. I had not planned on getting anything done about my bad experience, I just wanted to warn everyone about how Liberty Buick conducted business, After receiving a message from BBB. The GM of Liberty Buick, Justin Sgro, called me at home and wanted to discuss my situation, as he was not familiar with me or what I was talking about. He had not received either copy of the letter I had hand delivered to the salesman or the sales manager. I told him at length what had happened to me and that Liberty Buick was a cuss word to me. He immediately apologized and asked what he could do to make it right. He offered to call me back after he had given it some thought. He returned the call within the next hour and came back with several different deals that were more than fair, in fact I was astonished how far he was willing to go to right a wrong that had happened over a year ago, I and my wife met with Mr. Sgro and a young salesman, Ryne Czyznik on Saturday 2/6/2021 and they started the process of putting us into a 2021 Buick Encore that had been pulled out of new stock on 8/18/2020 and was being used as a delivery vehicle for customers that had their car in the shop. The Encore had never been titled; it was still in the Dealerships name. It had 5000 miles on it and a factory warranty from 8/18/2020 to 8/18 2023. We drove out of Liberty Buick with a 5-year newer vehicle, with a 3year factory warranty and many upgrades for approximately 10% of its total value. This included all taxes, dock fees and plates I will be singing praises of Justin Ogro, Ryne Czyznik and Liberty Buick for years to come. Sincerely Ed Underberg Sr. Sent to BBB and Justin Sgro More

Tim Kelly, sales, was excellent. Found exact car we wanted. Post sales help great. Friendly, professional, knowledgeable. Appreciated softer sales technique. Will recommend him to friends. wanted. Post sales help great. Friendly, professional, knowledgeable. Appreciated softer sales technique. Will recommend him to friends. More

Very happy with our experience at Liberty Buick. Brian took us out to show us the great selection of Enclaves they had. We picked the one we liked and after a couple of trips to the sales manager he came took us out to show us the great selection of Enclaves they had. We picked the one we liked and after a couple of trips to the sales manager he came out and talked to us and it didn’t take long to agree on a price. We made an appointment to pick up the car and when we got there it was ready and the business person had all the paperwork ready. It took a very short time to get everything signed and we were ready to drive out the new vehicle. This is our third vehicle we have bought through Brian at Liberty Buick Thanks to everyone at the dealership. More

We were very happy with the way we were treated through the whole process. Simon was excellent as the manager of the deal and John H. did a very good job of getting the deal we wanted. the whole process. Simon was excellent as the manager of the deal and John H. did a very good job of getting the deal we wanted. More

I had a great experience buying my Encore. Justin Grubb was my salesman and Kevin was especially helpful too. Very pleased with the entire transaction. was my salesman and Kevin was especially helpful too. Very pleased with the entire transaction. More

We just got home from purchasing my new car. The process was seamless. Bryce was our salesman, he was very professional and answered all of our questions we had. I love my new car. I will recommend him to m was seamless. Bryce was our salesman, he was very professional and answered all of our questions we had. I love my new car. I will recommend him to my friends and family. More

The best are in Liberty buick Peoria,special thanks to Greg Friedbauer.all the best,good price,good place to bay a car New or used Greg Friedbauer.all the best,good price,good place to bay a car New or used More

So far so good. Like the extras with key chain, bag and personal instructions from Charles. He went out of his way to deliver car. personal instructions from Charles. He went out of his way to deliver car. More

Chris made this such a good experience he has been phenomenal and did everything above and beyond expectations thank you Chris! I will be sending people your way. I appreciate your kindness and gettin phenomenal and did everything above and beyond expectations thank you Chris! I will be sending people your way. I appreciate your kindness and getting me into my dream car More