Liberty Buick

I leased a Buick Encore with such ease.Our salesman went I leased a Buick Encore with such ease. Our salesman went over the car explaining all the features. It made our experience very pleasant. Our salesma I leased a Buick Encore with such ease. Our salesman went over the car explaining all the features. It made our experience very pleasant. Our salesman even scheduled my first service appointment. More

I had a very easy buying experience after a little hiccup about the advertised price. John Harrison went out of his way to make the transaction go smoothly. and the coffee in the service dept is excellent! about the advertised price. John Harrison went out of his way to make the transaction go smoothly. and the coffee in the service dept is excellent! More

We went in ready to buy and Chris was the best person to get. He knew exactly what we wanted. He was honest, straight to the point and super funny to top it off. We will be returning because of him! get. He knew exactly what we wanted. He was honest, straight to the point and super funny to top it off. We will be returning because of him! More

Both Chris and Jerry were very very professional their personalities were not high pressure but trying to help me in every way I have bought quite a few cars in my day and one of the things I really don’t personalities were not high pressure but trying to help me in every way I have bought quite a few cars in my day and one of the things I really don’t like is high pressure they did not do any of that but try to help me and ask me if I needed anything else anything they could do for me I was very impressed with both these gentlemen More

Buying our SUV was a very pleasant experience, have dealt with this dealership before and have been pleased with the service. We look forward to all the great service again with this dealership before and have been pleased with the service. We look forward to all the great service again More

Second time buying here at Liberty Buick. Our salesman Randy was great and got us a great deal on a 2021 Buick Envision with everything we wanted! Randy was great and got us a great deal on a 2021 Buick Envision with everything we wanted! More

A letter of thanks to the employees of BBB. My name is A letter of thanks to the employees of BBB. My name is Ed Underberg Sr. Last week, I wrote you a letter complaining about the treatment I rec A letter of thanks to the employees of BBB. My name is Ed Underberg Sr. Last week, I wrote you a letter complaining about the treatment I received at Liberty Buick, back at the end of 2019. I had not planned on getting anything done about my bad experience, I just wanted to warn everyone about how Liberty Buick conducted business, After receiving a message from BBB. The GM of Liberty Buick, Justin Sgro, called me at home and wanted to discuss my situation, as he was not familiar with me or what I was talking about. He had not received either copy of the letter I had hand delivered to the salesman or the sales manager. I told him at length what had happened to me and that Liberty Buick was a cuss word to me. He immediately apologized and asked what he could do to make it right. He offered to call me back after he had given it some thought. He returned the call within the next hour and came back with several different deals that were more than fair, in fact I was astonished how far he was willing to go to right a wrong that had happened over a year ago, I and my wife met with Mr. Sgro and a young salesman, Ryne Czyznik on Saturday 2/6/2021 and they started the process of putting us into a 2021 Buick Encore that had been pulled out of new stock on 8/18/2020 and was being used as a delivery vehicle for customers that had their car in the shop. The Encore had never been titled; it was still in the Dealerships name. It had 5000 miles on it and a factory warranty from 8/18/2020 to 8/18 2023. We drove out of Liberty Buick with a 5-year newer vehicle, with a 3year factory warranty and many upgrades for approximately 10% of its total value. This included all taxes, dock fees and plates I will be singing praises of Justin Ogro, Ryne Czyznik and Liberty Buick for years to come. Sincerely Ed Underberg Sr. Sent to BBB and Justin Sgro More

Tim Kelly, sales, was excellent. Found exact car we wanted. Post sales help great. Friendly, professional, knowledgeable. Appreciated softer sales technique. Will recommend him to friends. wanted. Post sales help great. Friendly, professional, knowledgeable. Appreciated softer sales technique. Will recommend him to friends. More

We were very happy with the way we were treated through the whole process. Simon was excellent as the manager of the deal and John H. did a very good job of getting the deal we wanted. the whole process. Simon was excellent as the manager of the deal and John H. did a very good job of getting the deal we wanted. More

I had a great experience buying my Encore. Justin Grubb was my salesman and Kevin was especially helpful too. Very pleased with the entire transaction. was my salesman and Kevin was especially helpful too. Very pleased with the entire transaction. More