Liberty Buick

Sam has been a standout Salesman with knowledge and patience. His actions supercedes his words. Exeplena patience. His actions supercedes his words. Exeplena More

This is more of a public service warning than a review. Take your vehicle to any other service center instead of Liberty Buick. Here is my experience: I took my 2017 Buick to Liberty Buick due to he Take your vehicle to any other service center instead of Liberty Buick. Here is my experience: I took my 2017 Buick to Liberty Buick due to hearing a squeak that seemed to become more prominent while driving. I arranged to drop off my car on Saturday ahead of my Monday 8:30a appointment. I arrived at 11:30a and had to find a service advisor to assist me. There were no service advisors in the drop off area. The excuse I was given was “oh we are remodeling”. I’m not sure how remodeling keeps employees from performing their jobs. Monday came and went without a call from the dealership. I called Tuesday to inquiry as to the status of my car and was told the following: the water pump was leaking and needing to be replaced, all belts had failed, the engine mounts and transmission mounts needed to replaced along with the battery. Marie, the service advisor said all of this work would be $4,700! Oh and the original problem I came in with was “brake dust”. Then Marie said that it could take up to 72 hours to “reassemble” my vehicle. At that point I requested the service manager. I was transferred to several places and approximately ten minutes of hold music later I was talking to Scott Santos. Scott could have cared less about any of my concerns. He apologized that there was no service advisor to meet me upon my arrival. That was it. I did pick my car up the same day and took it to a trusted transmission shop. They “drove the xxxx out of it” and said the only thing that needs to be replaced is the battery. They said there is nothing wrong with the motor, the transmission, the brakes or anything else. The icing on the cake was Liberty Buick texted a day later saying they wanted to buy my car. Ha ha When you go to the dealership remember…these guys are paid on commission. They will always find something “wrong” so they make money. There was literally nothing wrong with my vehicle. If it was such a piece of junk, why would they have wanted to buy it? My Buick is the last year they made the Regal and is in immaculate condition with only 60,000 miles. They thought I was an idiot and would just write a check. Save yourself the grief and save your wallet from the abuse and go anywhere but this dealership! More

Great experience buying from Liberty Buick. Sam G. is a true pro, and made my selection and purchase process enjoyable. Same with Chris in finance; I appreciated the options he explained. A g Sam G. is a true pro, and made my selection and purchase process enjoyable. Same with Chris in finance; I appreciated the options he explained. A great place to do business. More

Liberty Buick operates like a well oiled machine with personnel who are professional and knowledgeable. personnel who are professional and knowledgeable. More

Sam was great The first time I came in, I wasn’t able to purchase my vehicle. He found something in my budget and I love my car. purchase my vehicle. He found something in my budget and I love my car. More

Sam was so great to work with, never pressured us once. Super happy with our experience! Will definitely refer others to him! Super happy with our experience! Will definitely refer others to him! More

Easy business to deal with. Price was right. Thanks thanks thanks thanks thanks thanks again Price was right. Thanks thanks thanks thanks thanks thanks again More

Work with a gentleman, Patrick. Nice guy, very helpful. Felt no pressure from any person here. And purchase was smooth. Nice guy, very helpful. Felt no pressure from any person here. And purchase was smooth. More

Sam was very helpful in the whole process. I reached out the evening before I came in and Sam was quick to respond with the information I asked for. The next day I came in and he took care of I reached out the evening before I came in and Sam was quick to respond with the information I asked for. The next day I came in and he took care of my daughter and I. He made sure we were happy, although I do not recommend being children to the dealership as it could be overwhelming on top of a making a big purchase decision that needs all of your undivided attention. It was a pleasure to buy my new 2025 Buick Envista. I appreciate Sam for being honest, patient and very kind to find ways to help my family out. Thank you Sam! More

Glenn Ryan was amazing! ! Highly recommend. No pressure, everyone at Liberty Buick was totally transparent on the finances. No surprises. Thank you! ! Highly recommend. No pressure, everyone at Liberty Buick was totally transparent on the finances. No surprises. Thank you! More