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Liberty Buick

Peoria, AZ

Overview
Employees
Reviews
Vehicles
4.8
1,329 Reviews
It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for and we make it easy to search our online inventory to find the perfect New Buick or Used car for you. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance, send us an email and we will promptly reply or call us at (623) 933-5000
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8737 W Bell Rd

Peoria, AZ

85382

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Showing 1,329 reviews

August 24, 2023

They were very helpful and friendly. It turned out I cou.dnt buy the car because of problems with my home, but they made me a great deal. Sorry I couldn't take advantage More

by rjray471
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Simon Mindrut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2023 -

Liberty Buick responded

Thank you for your kind words. We feel our service department is what makes Texan GMC Buick special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Texan GMC Buick Team

August 08, 2023

Good dealership with professional sales personal and service personnel. Purchasing a new Buick made easy More

by lmilham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rita Hillison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Bungert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Tebrake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colette Perrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Liberty Buick responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Justin Sgro, General Manager

July 20, 2023

Excellent customer service. My Sales Associate, Randy, was the best 👌 Highly satisfied and recommend. Will refer others to Liberty Dealership as well. More

by Lorraine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rita, Chris Legere, Matt Steigerwald, Phillip Gonzales, Stan Majercin
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Jul 21, 2023 -

Lorraine responded

Did already on Friday, July 21, 2023. PLEASE CHECK and call me about dash cover.

Jul 21, 2023 -

Liberty Buick responded

Your great feedback truly made my day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Justin Sgro, General Manager

Jul 21, 2023 -

Lorraine responded

Did already on 7/21

Jul 21, 2023 -

Lorraine responded

Justin, please let me know when my complimentary dash cover (grey color) will be ready for me to pick-up from Stan Majercin in the Parts Dept. Randy Edwards told me I would receive after taking survey. 2023 Buick Encore GX Essence Thank You, Lorraine Straw

July 10, 2023

Benny, Alex and Chris did a great job getting my mom back into a lease. Highly recommend these guys. No B.S. - just straight forward. Mom will be back in a few years when she’s ready again. Heck of a job guy More

by C.spielvogel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris LeGere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benny Bungert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Liberty Buick responded

Thank you so much for giving us an opportunity to work with you and your family! I look forward to helping you with any and all of your future automotive needs! Sincerely, Justin Sgro, General Manager

June 22, 2023

Excellent service and advice from Ken Mueke on the latest purchase (6th) over 20 years of taking care of me. More

by Wheels guy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ken Muecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sgro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry W
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Liberty Buick responded

I love hearing about customers that have a terrific experience at Liberty Buick. I know that buying a car is an important decision and I am proud that you chose our dealership. Please feel free to contact me if you have any questions on your new vehicle. Sincerely, Justin Sgro, General Manager

June 21, 2023

We have had several terrible experiences with the Service Advisors, Managers Lack of support on warranty items. I had to reach out to GM to have them contact dealership to have them do the work on a brand n More

by skywater.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colette Perrone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney, Edwin
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Jun 23, 2023 -

Liberty Buick responded

Hello Mr. Skywater it was great to actually talk to you over the phone today. Again, I do apologize for not being here when you picked up your Encore GX after the work was performed, I had already left for the day. I did send up the request that we spoke about on the phone yesterday, my office team will have that out in the mail today so it should hit your mailbox next Tuesday or Wednesday. Please remember like we spoke about call or text me directly when you are ready for your next service appointment and I will personally schedule that detail for your vehicle. Please relay the message to your brother about my apologies and please have him reach out to me when he is ready for his next vehicle. Also, now that you have my personal cell phone number, please let me know if the replacement brakes start making any kind of noise so I can call the manufacturer and tell them about any issues. Again, I'm glad we got to connect; I believe communication is the first step to making sure customers stay happy! July 28th, 2023 will be my 25-year anniversary here at Liberty Buick and I personally get involved with EVERY issue or situation that comes about. I really strive on having the best customer satisfaction in the industry. We have hit "Dealer of The Year" 21 years in a row now and that is the most in Buick Gmc history this is also out of 2,400 Dealers across the country! I always take unhappy customers very, very seriously. Thank you so much for your time yesterday, see for your next oil change and detail. Sincerely, Justin Sgro, General Manager

June 17, 2023

Salesman Darius Petcu was totally professional, and, extremely helpful. A great plus for the dealership. More

by RDU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Ebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darius Petcu
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Jun 17, 2023 -

RDU responded

GREAT EMPLOYEE, AND, GREAT SERVICE.

June 12, 2023

Justin was great during the sale and worked with us on getting the financing that worked best for us. Only issue is that we noticed a tail light broken as we were walking out to the car. No issues. C More

by Kristen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Grubb
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2023 -

Liberty Buick responded

Kristen, thank you for providing this feedback about your experience at Liberty Buick. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to me at your earliest convenience. Sincerely, Justin Sgro, General Manager

Jun 29, 2023 -

Kristen responded

Hello, Justin Kevin Moore has reached out and offered to replace the light and split the cost. I told him we would be in contact before our next trip to Arizona. Our mechanic at home did let us know that he could probably do it for less, but we'll see. Thank you for responding. Our experience otherwise was nice. I wanted to be honest about the follow up.

May 30, 2023

I don’t know why, but dealer rater took my review down, so let’s try this again! Justin was absolutely fantastic! Dealing with my dad isn’t always easy but even my dad is leaving a good review! More

by olgasvan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2023 -

Liberty Buick responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Justin Sgro, General Manager

May 30, 2023

My daughter got a great deal. Everybody knew their stuff from sales to finance. We got a great deal and I’m happy with liberty buick More

by olgasvan
Recommend Dealer
Yes
Employees Worked With
Justin Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2023 -

Liberty Buick responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Justin Sgro, General Manager

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