Liberty Buick GMC
Matthews, NC
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THE BEST AUTO DEALERSHIP THAT I HAVE EVER DEALT WITH I just purchased my 2nd vehicle from Liberty. Traded in my 2007 Acadia with 222,000+ miles. Yes, they did offer me a very fair price on the trade ev I just purchased my 2nd vehicle from Liberty. Traded in my 2007 Acadia with 222,000+ miles. Yes, they did offer me a very fair price on the trade even though it had very high mileage. The reason that I went to Liberty is the way their Service Department has treated me over the past 7 years and 3 months. I am sure that all of their Service people are great, but George Fisher has been my personal service "go to" for all the time that i have dealt with Liberty except for the few months that he was away from the company. I have complete trust in George and if he recommends a service then I know my vehicle needs it. On the sales side, I worked with Rob Mullins. I will say that Rob is a very persistent sales person - as well he should be. However, when I told Ron that I would contact him when I made a decision, he honored my request and did not contact me until I was ready for him to contact me. When I did get ready to trade, Ron & Brad were very helpful and made it a pleasant experience instead of an unpleasant experience. They were very professional and helpful. One other experience that I think is important. Several months ago I had an service issue. George explained it to me and I paid the $800+ to make the repair. I thought back to some work that was done over 3 years prior and felt like the work may have led to the part failure. I contacted the owner at Liberty, Scott McCorkle and he listened to my problem, came up with an instant solution to my problem that was satisfactory to both myself and the dealership and then attempted to get some additional help from a third party. He was so fair and I appreciate that so much. That's why I continue to do business with these people. They are not the cheapest in town; they probably aren't the highest in town; but they are honest, fair and loyal to their customers. This is truly a model that all auto dealerships should follow. More
They will hound you to death and will never stop contacting The people at this dealership will absolutely never stop hounding you once you make even the most casual contact (via email, website referral, etc.). The people at this dealership will absolutely never stop hounding you once you make even the most casual contact (via email, website referral, etc.). 3 months ago, I started my car search. One inquiry to this dealership resulted in several unsolicited phone calls every day, despite requests to stop. And emails all the time. They ignored my unsubscribe requests as well. After finally blocking them, or so I thought, I started to receive unsolicited text messages today. This is inexcusable and absolutely terrible businesses practices. Stay away! More
This was by far the best car shopping experience my wife and I have ever had. Bruce is an outstanding Sales man. Took time to listen to us and our needs. Bruce and Brad worked tirelessly to get the deal we and I have ever had. Bruce is an outstanding Sales man. Took time to listen to us and our needs. Bruce and Brad worked tirelessly to get the deal we were looking for. The Deal they proposed was outstanding. The people working in this place actually care. It is not about just selling you a car, but building a relationship. I wish I could give more stars!!! After the purchase the service did not stop- follow-up(s) from Bruce and his willingness to go the extra mile is unprecedented. Thank you to everyone at Liberty Buick! Serge & Tracey More
My boyfriend had asked chris to look for a vw eos for my 27th bday and chris came thru. When we pulled into the lot there was a bow on the car and it had just heen detailed and washed. It was the best exper 27th bday and chris came thru. When we pulled into the lot there was a bow on the car and it had just heen detailed and washed. It was the best experience i have had buying a car. If you need a car go see chris behlke at libertyville buick gms. Thanks chris for helping to make it an extra special bday. More
Liberty went above and beyond to help my buy a new truck! They even went 150 miles overnight to get the one I wanted from another dealer. They sold it for less than I was going to pay, and even found every They even went 150 miles overnight to get the one I wanted from another dealer. They sold it for less than I was going to pay, and even found every applicable rebate for me! My first service was free, and I found that the wait was short and the job superb. They even detailed the interior, washed and dried the exterior, and filled my tank before sending on my way. No pushy salesmen here! Just friendly, courteous, knowledgeable staff ready to help you find the vehicle you want at the price you didn't know you could get. More