Liberty Auto Plaza

I purchased my new Nissan Altima in 2008 from Gary and the buying experience as well as the subsequent service visits could not have been any better. I chose to buy my vehicle from Gary, because both of m the buying experience as well as the subsequent service visits could not have been any better. I chose to buy my vehicle from Gary, because both of my parents got theirs from Gary and after I bought mine, my brother also bought a car from him. We are a Nissan family, I swear, we should be in a Liberty Auto Plaza commercial... Each time I stopped in the dealership for any kind of service, they wash my car (which other dealerships don't do) and when I ask nicely, they even vacuum inside. communication prior to and after an appointment is stellar. They send email reminders before and satisfaction surveys after. I must say, their service department is certainly going above and beyond to make their customers feel comfortable and I never feel like they are suggesting a repair that is not needed. Nothing but compliments. More

The service department here is simply as good as it gets. Never a problem, always done correctly. The service is outstanding, but the attention by the sales people is equal. Never a problem, always done correctly. The service is outstanding, but the attention by the sales people is equal. More

Overall this was a fairly pleasant experience. I live in Chicago and needed something that is good on gas for my commute but wanted something slightly luxury as well. I searched online for a Volkswagen Pass Chicago and needed something that is good on gas for my commute but wanted something slightly luxury as well. I searched online for a Volkswagen Passat and found that Liberty had the lowest price out of all the surrounding dealerships. I literally test drove the car and purchased it on my lunch break. It was amazing how fast they worked me in and out of the dealership. I would for sure recommend them to anyone looking for a new or used foreign car. They even printed the clean CarFax. More

I felt the sales process was open and clear. I had priced vehicles on line and came to the dealer to view the vehicles. They did not try to sell me anything I di not want. The selection was okay but priced vehicles on line and came to the dealer to view the vehicles. They did not try to sell me anything I di not want. The selection was okay but they were willing to search other dealers for the color I wanted but I settled for one on the lot. The service people are generally friendly and concerned to make things right. I had some warranty work done and was able to get a loaner each time. I highly recommend them More

Don't really remember who I bought my 2007 Jetta from back in 2008, but I do remember the service guys, Bill and Mike. I have to admit since my warranty ran out, I don't go to the dealership for rep back in 2008, but I do remember the service guys, Bill and Mike. I have to admit since my warranty ran out, I don't go to the dealership for repairs because dealership prices in general are waaaaaay too high, but when I did go there, Bill and Mike were super friendly and helpful. It a credit to them that I can still remember their names. I am terrible with names. I would continue going to Liberty just for those guys if I could afford to! Kate More

I inquired about used xc70 and they gave good quote over I inquired about used xc70 and they gave good quote over the phone and in final stages closing the deal Steve -" The Manager" started playing the typ I inquired about used xc70 and they gave good quote over the phone and in final stages closing the deal Steve -" The Manager" started playing the typical dealer tricks and inflated the price by $2000. I agreed since I didnt have time to waste and they offered me $2000 for the trade-in which he claims $500 more than the his used car manager's appraisal !!. Later I showed a dent and few major scratches on the body of xc70,then he told me he will reduce it by another $300. After going back and forth, we agreed on a figure , then suddelnly "manager steve" ( I like to see his educational qualifications ) who is barely civilized told me my car is worth only $800 and he started in his abusive tone , he has no idea how to talk to people, his explanation was "if you find a defect in my car I will find a defect in your trade in "!!. I realized that I could not stand a cave man for long so I asked for his manager's contact details . He gave to me cursing "you people are like this " . Am still trying to figure out what that means so I have mail his manager to understand the "Libertyville Auto Plaza " language , By the way am not from a prominent race. You wont see place in America where customers are treated like crap More

Liberty Auto Plaza – Volkswagen Service is the most customer focused service department I have worked with in my 50 years of driving. The service managers are pro active in keeping you informed of ant customer focused service department I have worked with in my 50 years of driving. The service managers are pro active in keeping you informed of anticipated service needs, recalls, projected costs, available specials, etc. They make it a point of knowing your name and needs; working with your budget; making loaners or rides available; providing a comfortable waiting environment. Because of the service, we acquired a used vehicle there and found our salesman met the same high standards as service managers. More

I always went a liberty auto kia service, because he was there. he is really nice, kind, always give the perfect service. he's name is Robert Duxler. Thank you very much and I appreciate.... there. he is really nice, kind, always give the perfect service. he's name is Robert Duxler. Thank you very much and I appreciate.... More

I bought my last new vehicle, a 2010 Nissan Murano, at Liberty Nissan. It's a really good car, and they do their best to keep me happy as a returning customer. They are a car dealership, so you have to st Liberty Nissan. It's a really good car, and they do their best to keep me happy as a returning customer. They are a car dealership, so you have to stay on top of the little things with them like every dealership I've ever known, but they genuinely strive to satisfy their customers and turn out good work. More

I have three cars I routinely bring in to Liberty Auto Plaza for service. Everyone is very friendly. I really feel like I can trust them with all of my cars. They perform excellent work and do so in a ti Plaza for service. Everyone is very friendly. I really feel like I can trust them with all of my cars. They perform excellent work and do so in a timely manner. Robert Duxler and Robert Kole are a pleasure to work with! I would not go anywhere else for service. (We also bought all of our cars at this dealer) More