Liberty Auto Plaza

Bait & Switch This dealer is the poster child for why dealerships get a bad reputation. They list internet prices that cannot be obtained by anyone (really, someon This dealer is the poster child for why dealerships get a bad reputation. They list internet prices that cannot be obtained by anyone (really, someone who JUST graduated from college while also being enlisted in the military while also being an uber driver and is also currently a Kia owner.....), and they will not give you firm answers via text or e-mail. They do their best to avoid putting anything in writing, just reading through prior reviews explains why. I was planning on driving 320 miles to buy a car here, boy am I glad I did some research first! Don't waste your time here, there are plenty of other dealers who don't play games and use pricing gimmicks. More

Junior Molin best salesman at Nissan My experience buying a new car at Nissan in Libertyville was very fast and professional. My salesman Junior Molin did a fantastic job and the best dea My experience buying a new car at Nissan in Libertyville was very fast and professional. My salesman Junior Molin did a fantastic job and the best deal in the area. I truly recommend him to be your salesman. More

Impossible to get any information I tried for nearly 2 weeks to get information and pricing on a no-trade deal. I never did get any answer to my questions. I either got completely igno I tried for nearly 2 weeks to get information and pricing on a no-trade deal. I never did get any answer to my questions. I either got completely ignored or passed off to someone else who completely ignored me. Even my email to the GM went unanswered. More

Liberty Kia We couldn't be happier with the purchase of two cars from Liberty KIA! We bought a second KIA 6 months after the first one we bought there. Worked wit We couldn't be happier with the purchase of two cars from Liberty KIA! We bought a second KIA 6 months after the first one we bought there. Worked with Abe, Steve, Sean and Anthony, all part of the great crew at Liberty KIA! More

Great experience Went to many other dealerships and ended up at liberty kia with my salesman Brandon, he was honest and worked with me on the price of my new kia. I al Went to many other dealerships and ended up at liberty kia with my salesman Brandon, he was honest and worked with me on the price of my new kia. I also wanted to add the experience got better when I met Sean Mitchell the general manager who really made me feel better about my purchase, he was very helpful with explaining everything and such a nice guy. I would recommend everyone to come here and buy your next car. I did and love it. More

WORST DEALER IN MY ENTIRE LIFE I called on a brand new 2016 Nissan Sentra because I wanted to buy it today, but since I work a lot and never have time, I told a salesman named Giova I called on a brand new 2016 Nissan Sentra because I wanted to buy it today, but since I work a lot and never have time, I told a salesman named Giovanni, that I would need to discuss numbers over the phone. He immediately said with an angry tone that he cant do that because managers will never give him numbers unless I am physically at the dealership. I let him know that I purchase/lease cars every 6-12 months just for myself, he started raising his voice with anger and talking over me anytime i tried to ask or say anything. In the meantime Giovanni pulled up my profile and said that another sales consultant gave me numbers couple months ago and that "did not go anywhere, and it ended up being unsuccessful". After that he said "we will not sell you a car over the phone" and he literally HUNG UP! I could not believe the way this made me feel. I am so angry and feel like I was not worth anything to them. After shouting at me about how they wont help me, he hung up at the end. I really hope that no one will be unfortunate enough to ever come across Giovanni, the weakest and so rude of a person. I cant believe people like that keep their jobs in any industry involving human conversation. Please do yourself a favor and do NOT even call this place. They do not take pride in customer service, and will make you feel like you arent worth a penny. More

Scam and not trusting people Don't waste your time not trusting people and trying to scam you.We drove for 120 mile away just for nothing.When you go be ready for 3000$ more to pa Don't waste your time not trusting people and trying to scam you.We drove for 120 mile away just for nothing.When you go be ready for 3000$ more to pay on top sale price. More

So satisfied I've been back twice! All the staff at Liberty kia have been first rate! In May 2016 I purchased my Kia Optima EX. I was very happy from the moment I entered the dealership All the staff at Liberty kia have been first rate! In May 2016 I purchased my Kia Optima EX. I was very happy from the moment I entered the dealership. I had to have service with a tire early on and was very happy with service department. 8 months later we needed another car and without hesitation came back to Liberty for another kia! Steve Nedanovski , our sales guy stuck by us as we weren't sure at first what we were going to purchase. He had patience and good follow up to finally close our deal with a 2017 kia Sportage, steve was the best! Sean Mitchell, the sales manager, the evening we finally purchased couldn't be more honest and professional. We felt he was always in our corner there to get us the best deal. Jared Pryszcz our guy who helped out and went over the car was extremely knowledgeable and helpful too. More

Horrible costumer service! Discussed over the phone options for fiancing a car with a 1000 down payment, DAN ensured me I could buy a car, with no problem, I repeatedly told him Discussed over the phone options for fiancing a car with a 1000 down payment, DAN ensured me I could buy a car, with no problem, I repeatedly told him I did not want to waste my time going there ..... He told me everything is good to go, I arrive at the dealership DAN IS NOT WORKING but told me he would be there.... The manager decided to help me Isaac is his name, he tells me he can't do anything for me and asks me who Dan is. The manager realized "dan" has only been working there for two months he works in financing and has no IDEA what he is doing, I hope you get fired if your reading this! xxxxxxx! More