Lia Toyota of Wilbraham

I wanna say how disappointed I am with Lia Toyota. I was nothing but clear with Lasharie and David about the vehicle I wanted and the price I came in for. I asked for an out the door price in paperwor I was nothing but clear with Lasharie and David about the vehicle I wanted and the price I came in for. I asked for an out the door price in paperwork and I was texted an image from a different phone number as assurance — but now I am realizing the paperwork was a fake to get me to come in. We drove 90 minutes each way to come get our family’s first new car and right away there was “an error” where we could either: (a) pay more for a car we didn’t ask for, or (b) buy a car sign unseen. That really sucks and plays into the terrible reputation that car salespeople have rightfully earned. It was a big trust breaker. Hared my experience here. Don't trust them. Go to Carvana instead. More

My experience at Lia Toyota of Wilbraham was very good. Shawn (Roberge) was very knowledgeable, patient, and had a good sense of humor! I did not feel pressured to buy the vehicle. After buying the car, Sh Shawn (Roberge) was very knowledgeable, patient, and had a good sense of humor! I did not feel pressured to buy the vehicle. After buying the car, Shawn sat with me in the car and helped me set up all my screen options. More

Quick transaction. I bought the vehicle within 2 hours. Just what I expect. No hassle I bought the vehicle within 2 hours. Just what I expect. No hassle More

Shane Jones Was very polite and helpful He explained to us everything carefully and with very good patience answered all my questions He was very professional and very knowledgeable with the details o to us everything carefully and with very good patience answered all my questions He was very professional and very knowledgeable with the details on the service that my vehicle had He is a very smart person And I believe he has potential More

The service was fine. Could’ve done a little better job when they did the ceramic coating. Could’ve done a little better job when they did the ceramic coating. More

I was so pleased with the whole process. I met with Mark Poirier who guided me through and helped me choose the best option for me. His knowledge was invaluable. Everyone at the dealership I met with Mark Poirier who guided me through and helped me choose the best option for me. His knowledge was invaluable. Everyone at the dealership was accommodating and friendly. Richard was also helpful with all the paperwork. I can't say enough good things about this experience. More

Mike wroth was excellent to work with. Even though they didn't have exact car I wanted on site Mike was able to get it there within a week and kept in constant contact with me. I also wan Even though they didn't have exact car I wanted on site Mike was able to get it there within a week and kept in constant contact with me. I also want to mention Amy in service she went above and beyond for my first interaction with them to get my inspection More

Great service , special shoutout to Amy Takorian, David Pedraza and Richard Greenaway. My experience with them was great, they let me feel welcome and gave me the option for the right vehicle. I am satisfi Pedraza and Richard Greenaway. My experience with them was great, they let me feel welcome and gave me the option for the right vehicle. I am satisfied and grateful for the excellent customer service they provided. My appreciation to those 3 individuals at Lia Toyato of Wilbraham. More