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Lia Toyota of Rockland

Blauvelt, NY

4.9
681 Reviews

618 NY-303

Blauvelt, NY

10913

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Showing 681 reviews

August 06, 2021

Hemont Saralya does a great job servicing our cars. He is always very helpful and pleasant. If it's possible he arranges a ride for us home while we wait. More

by herbtix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hemant Saraiya
Aug 06, 2021 -

Lia Toyota of Rockland responded

We appreciate you leaving Hermant this excellent review! We are so glad that he consistently provides you with the 5-star service that you so much deserve! It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come. Take care!

August 04, 2021

Hemant Saraiya is our service advisor. Hemant always goes above and beyond to service our needs. He is diligent, thorough and extremely helpful! More

by Bharat Kothari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hemant Saraiya
Aug 04, 2021 -

Lia Toyota of Rockland responded

Bharat, Thank you for taking the time to leave Hermant this wonderful review! We are so glad that he consistently provides you and your vehicle with exceptional care. He will be honored to know that you greatly value his service! We wish you safe travels, and we hope to see you again the next time you are in need of automotive service!

July 20, 2021

Both the sales people and the service department are excellent to work with. Ralph Russo is the service advisor I work with. He makes sure that any problems you have are taken care of. He is good at exp More

by Benchley Cat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Russo , Ralph "RJ" Arditti
Jul 20, 2021 -

Lia Toyota of Rockland responded

Thank you so much for your wonderful review! Offering thorough and efficient services is always our goal, and we are delighted that Ralph continuously meets your satisfaction. It is our pleasure to assist you, and we look forward to providing you and your vehicle with the best care for many years to come. Safe travels!

July 08, 2021

Robert Radinson is the service person that I use. He is friendly and answers all of my questions. I brought my car here for my annual inspection. It was completed in a timely fashion. I do wish Lia Toyo More

by dansin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Radinson
Jul 14, 2021 -

Lia Toyota of Rockland responded

Thank you so much for taking the time to share your positive feedback. Your safety and satisfaction are of the utmost importance to us, and we are glad that Robert got your automotive needs efficiently taken care of. We wish you the safest of travels, and we hope that you continue to choose us for all of your future automotive needs.

July 08, 2021

Would not give pricing via email or phone. Choose a different dealership who knows how to work in the 21st century. I don’t have the time to waste on the old car sale game. More

by SiennaOrBust
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nina W.
Jul 09, 2021 -

Lia Toyota of Rockland responded

Hello, Thank you for taking the time to write your review. We are very sorry to hear that you were not happy with our communication on the pricing of a vehicle you were interested in. Unfortunately, we were unable to identify you in our records with the name used in your review. We would welcome the opportunity to discuss your review in more detail. Would you please call me at the dealership at 845-358-2220 at your earliest convenience. Thank you, Dennis Acosta Sales Manager Lia Toyota of Rockland

June 10, 2021

We made a deal to buy a used car. We got insurance and made appointment to pick up car. Hours before pick up I got a call from Denis that the car was sold. What a disingenuous dealership. They can keep th More

by TJ
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph
Jun 15, 2021 -

Lia Toyota of Rockland responded

Dear TJ, Thank you for your feedback. Were very sorry to hear that your didn't have a positive experience with our dealership and that the vehicle you were interested in was sold. We had a couple of other customers that were interested as well and one did leave a deposit and did purchase the vehicle. However, we do understand your frustration and again we do apologize for the inconvenience. Sincerely, Ralph 'RJ' Arditti Pre-Owned Manager Lia Toyota of Rockland

May 26, 2021

My experience with this dealership and my sales rep Joe Constable was exemplary. He was patient, kind, informative and thorough. He made my first car buyer experience truly amazing. He’s been incredible ac More

by Prius Lover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Constable
May 20, 2021

If I had followed the hard sell presented by one of the managers on my first visit, I would have ended up with the wrong car. My salesman, Joe Constabe, however, was terrific in every way. More

by Alfiedog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joseph Constable
May 19, 2021

I have purchased 4 Toyota Highlanders at this Dealership since 2004. I have always had wonderful service and truly concerned employees watching out for me. My last experience was this past weekend with Fra More

by Carol D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph , Francisco Marquez
May 06, 2021

Kerry Maher was awesome! I will recommend Lia of Toyota unconditionally because of Kerry's professionalism and her non-pressure style. She is a class act as a sales associate and respectful person. She wil More

by joemaiorca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Maher
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