Lia Toyota of Rockland

Ralph Russo provided great service. Kept me updated throughout and was able to get car back to me ahead of promised time. Friendly and helpful. throughout and was able to get car back to me ahead of promised time. Friendly and helpful. More

Very friendly and helpful staff . My sales consultant Kerry Maher, was excellent in assisting me in getting my new Toyota vehicle . Kerry Maher, was excellent in assisting me in getting my new Toyota vehicle . More

I would give Lia Toyota of Rockland 0 stars if I could. I would give Lia Toyota of Rockland 0 stars if I could. This particular dealership is an absolute disgrace and tarnishes Toyota's reputable name. Let I would give Lia Toyota of Rockland 0 stars if I could. This particular dealership is an absolute disgrace and tarnishes Toyota's reputable name. Let me preface this by saying I have been a loyal Toyota owner for over 15 years and will continue to be just not with this dealership. I have been calling for weeks regarding the Corolla Cross. Every time I call I have been provided misinformation regarding when this model is coming in to how many models of this car are available when calling an hour before arriving. I was told there were three models available, and I show up and one is there but sold. In addition, to make matters worse, you should know that this dealership has the nerve to tell you that you will have to pay thousands above the sticker price. When I spoke to the manager, he told me they usually charge $7,000 above asking price, but if I buy a new car there, then he will charge only $5,000 above asking price. I responded that other Toyota dealerships do not charge thousands of dollars above sticker price to which he responded, "I never said they did." So, there you have it...an arrogant admission of guilt in terms of deliberately overcharging buyers for pure greed. I suggest you go to ANY Toyota dealership that isn't this hot mess of corruption unless you enjoy paying thousands of dollars above sticker price for a new car for absolutely no reason. A disgusting excuse for a dealership that is corrupt in its practices and does not put the interest of its customers first. More

RUN AWAY FAST!!!!I went in last week and offered the RUN AWAY FAST!!!! I went in last week and offered the sales person FULL PRICE MSRP on a brand new Toyota RAV4 prime of which they had plenty in sto RUN AWAY FAST!!!! I went in last week and offered the sales person FULL PRICE MSRP on a brand new Toyota RAV4 prime of which they had plenty in stock. Salesman went to the manager CARLOS who proceeded to come out to tell me no. Didnt even ask if I had a trade or anything else. Let me walk right out and leave. Pretty shocking. I was dead set on a new Tacoma until my wife and I got really excited about the Rav 4 Prime. But 51k for a 46k car and driving off a lot already upside down is crazy to me. I heard Toyota has a new Tacoma coming out that’s gonna be a plug-in hybrid I got pretty excited about that too So, in a strange sense if I do end up getting this Lexus UX I almost hope I don’t like it so in a couple years I’ll trade it in for the tacoma… But not at this dumpster fire of a car dealership Because I know it’ll be overpriced and by overpriced I mean priced over MSRP. Who knows maybe they probably coulda talked me into a Tacoma if they had bothered to try. But they literally did less than nothing. Pathetic excuse for a car dealer. I can only imagine how crooked the service dept must be if that is the managers position on selling new vehicles. Probably better I walked out More

Ralph Russo was professional and really helpful during my service. He kept me updated during the service service. He kept me updated during the service More

Lia Toyota is a very friendly place, I was welcomed and attended by a professional salesman Erik Pina who helped me and explained all my doubts and questions, the accountant Bimi Masih was an extraordinary attended by a professional salesman Erik Pina who helped me and explained all my doubts and questions, the accountant Bimi Masih was an extraordinary help to me making the proper decision and the financial planning, the showroom manager was very friendly and courteous, it's a real pleasure to do business with Lia Toyota. More

We worked with Fitz Crooks and he was professional , honest and helpful. He was polite and not pushy He explained everything and assisted with all our concerns. He is an excellent salesperson and we w honest and helpful. He was polite and not pushy He explained everything and assisted with all our concerns. He is an excellent salesperson and we would recommend him highly More

Erik Pina was my sales associate Very humble young man. Thank you very happy for his help. He made me feel comfortable and took his time to explain all my questions as I was so undeceive and confused also Thank you very happy for his help. He made me feel comfortable and took his time to explain all my questions as I was so undeceive and confused also wanted to be on a Comfortable monthly payment. He made it work for me as well the manager Carlos very kind man. Thank you I will definitely recommend them to friends and family. 100 % they made my experience outstanding. More

Fitz Crooks was my salesperson. For my new Toyota lease in addition to being there for me for my first lease He’s very knowledgeable and has a great personality and answered all my questions and I was ha in addition to being there for me for my first lease He’s very knowledgeable and has a great personality and answered all my questions and I was happy he was still there and made me feel very comfortable More

Lia Toyota of Rockland did my Toyota Care Service and New York State Inspection last week. I have all my servicing on my leased vehicles done here. Service representative Robert Radinson has been my “go to York State Inspection last week. I have all my servicing on my leased vehicles done here. Service representative Robert Radinson has been my “go to” service rep for several years and I have confidence in him. I stopped in again today as I hit a curb & was concerned about my tires. Robert checked the tires for me and gave me assurance that this issue was fine. Thank you, Robert Radinson!! More