Lia Toyota of Rockland

Royce & Scott were both friendly and professional in dealing with us. We got the car we want in two hours time . They were both honest and consideate in dealing with us. I would surely recommend them to dealing with us. We got the car we want in two hours time . They were both honest and consideate in dealing with us. I would surely recommend them to my family and friends. Lydia & Alberto Alcantara More

Royce was an absolute gem. He went through all the different car options with us, discussed the specials, took us for a test drive, and completed all the paperwork with us. We spent quite some time wi different car options with us, discussed the specials, took us for a test drive, and completed all the paperwork with us. We spent quite some time with him. Royce knew about every detail of all the cars. He was always available if we had additional questions. We felt very comfortable working with him. We were so happy that we went back and got a car for both my parents! Now, I send all my friends to him. More

Jason/Michael: Hope both of you are well. My wife and Jason/Michael: Hope both of you are well. My wife and I are each enjoying our Venzas. I did not to whom to direct this email so please forward t Jason/Michael: Hope both of you are well. My wife and I are each enjoying our Venzas. I did not to whom to direct this email so please forward to the appropriate people at Rockland Toyota, Best Regards, Sy To Whom it may concern: Too many times customers only send in letters of complaints. That being said, I am writing this email to tell you of a very positive experience I had this morning, Friday, November 05, 2010, with your service department. When starting my 2010 Venza this morning I noticed that the Check Engine , AWD & Traction warning indicators did not go out on the instrument panel. I thought about the situation and remembered that I had gotten gas the previous day. I immediately went to check the gas cap and found it was not secure. After turning the gas cap, I restarted the car but the same situation occurred. I know that if the gas is not on properly that the check engine may go on but probably would eventually go off. I was however concerned about the AWD and Traction warning indicators. I immediately went to Rockland Toyota arriving at about 8:05am. I was then approached by Anthony Wrenn of your service department. When I explained the situation Anthony told me that sometimes these indicators all go on when the gas cap if not secured properly. I told Anthony that I had to get to work and he said not to worry since resetting of the code(s) could be done in twenty (20) minutes. I was a little suspicious about the timing since people tend to stretch on this type of thing. I want you to know that work was done as promised—twenty (20) minutes and Anthony was extremely customer oriented. It is nice to know that Rockland Toyota has an employee such as Anthony Wrenn. Sincerely, Sy Ratner 845-729-9480 More

My boyfriend and I were first time care buyers in search of a small commuter car. We had some information on the Yaris and were interested in purchasing it. Reggie helped by answering all of our questions a of a small commuter car. We had some information on the Yaris and were interested in purchasing it. Reggie helped by answering all of our questions and giving us all the information we would need. The process took about three day because we needed to get all of our paperwork in check, but Reggie went out of his way to make sure we were satisfied (ie- coming in on a day he wasn't scheduled and staying after the dealership was closed). We are very happy with our purchase and would recommend Reggie to anyone looking for a new Toyota. Thanks! More

Appreciate that sales person listened to what I had to say and respected my way of doing business. The negotiation process lasted no more than 10 minutes. In addition, pick up of vehicle was a quick and s say and respected my way of doing business. The negotiation process lasted no more than 10 minutes. In addition, pick up of vehicle was a quick and simple process with no selling of unnecessary extras. More

Rockland Toyota was a great experience when buying my car. Everyone was outstanding and pleasant. I have told my friends and family how good Rockland Toyota is! Reggie Young who was my sales person wa car. Everyone was outstanding and pleasant. I have told my friends and family how good Rockland Toyota is! Reggie Young who was my sales person was great. He never hassled me and let me take my time when I bought my car. Reggie was there every step of the way until I left the dealership. More

OUSTANDING CUSTOMER AND PEOPLE SKILLS TO BE FRANK I WAS NOT GOING TO BUY ANY OTHER VEHICLES AT ROCKLAND TOYOTA DUE TO AN INCEDENT THAT TOOK PLACE 2 YEARS AGO BUT ROYCE WAS SO GOOD AT WHAT HE DID I HAVE PUR NOT GOING TO BUY ANY OTHER VEHICLES AT ROCKLAND TOYOTA DUE TO AN INCEDENT THAT TOOK PLACE 2 YEARS AGO BUT ROYCE WAS SO GOOD AT WHAT HE DID I HAVE PURCHASED TWO MORE CARS WITH HIM AND PLAN ON BUYING ALL OF MY CARS AS LONG AS HE IS THERE. More

This was my first time ever walking into a dealership, or even considering getting a new car, so I wasn't quite sure what to expect. Before even making my decision, I had emailed several dealers asking for i even considering getting a new car, so I wasn't quite sure what to expect. Before even making my decision, I had emailed several dealers asking for information, and Royce was the only one who took the time to email me all the information I requested-and more. I decided to go into the dealership just to look at the car, and after talking with Royce, I knew I was going to take out a Scion. He was professional, knowledgeable, and just so nice!! I never felt pressured, and he just lead the way for me to take out the Scion I really really loved. I wanted it the next day.. and without any problems.. he made it happen. It was a quick and easy process, and I dont think the experience could have been any better... it was perfect. Thanks Royce.. and I'm luvin my Sizzling Crimson tC :) More

I thought Royce was the best salesman I have ever dealt with, he was friendly, yet business like.. He answer all my questions and gave me a monthly payment I could deal with..I would and have told everyon with, he was friendly, yet business like.. He answer all my questions and gave me a monthly payment I could deal with..I would and have told everyone about this dealership and the salesman-Royce..It was a joy to go car shopping with him. More

ALL of the staff at toyota are very professional and REALLY do help with sales, service, and financing...I had bad credit and with the scion sales representative, R. Ramos advice and expertise, I was ab REALLY do help with sales, service, and financing...I had bad credit and with the scion sales representative, R. Ramos advice and expertise, I was able to build up my credit score and purchase a 2006 Scion and a 2010 toyota. Everytime I would call about fixing my credit rating, Mr. Ramos was always available, and he was busy at the moment with other customers, he would return my call within the hour. Secondly, the service personal, namely Dennis, kept me well-informed of my cars when they would need service in the near future. The cost of services were very reasonable. I never felt, or had to spend, large amounts of monies to have either car serviced. In addition, I never had to spend monies for services that my cars didn't need. Third, the Parts personal and the Cafeteria-style personal were also professional and courteous. Lastly, I would like to say that the times I have visited blauvelt toyota, I have never witnessed, nor experienced, any discrimination or felt as if I wasn't a valued customer.... Respectfully, Yolanda Cruz. Proud & blessed to be part of the toyota family... More