
Lia Toyota of Rockland
Blauvelt, NY
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1. They opened late. I had an appointment at 7:00AM and 1. They opened late. I had an appointment at 7:00AM and was able to talk to a representative only at 7:10. 2. I have certified Toyota Sienna 2011. 1. They opened late. I had an appointment at 7:00AM and was able to talk to a representative only at 7:10. 2. I have certified Toyota Sienna 2011. Rockland Toyota refused to recognize that certification and told me that if I want my car to be checked I need to go to the dealership it was sold or I had to pay them. I was literally yelled by a guy who supposed to take my car. I will never come back again and don’t recommend it to anyone. More
I went into the dealership, not knowing anybody. I met Jonu Sam and talked to him about my plan on buying a camry. He went over everything so well as i had never bought a car before. He was very friendly Jonu Sam and talked to him about my plan on buying a camry. He went over everything so well as i had never bought a car before. He was very friendly and end of the day gave me the best deal. I am so happy after meeting Jonu there as he helped me out from beginning till the end of the process. More
Great experience! Royce is the best! I chose him because of the many reviews I saw. He not only lived up to those reviews but exceeded them! Extremely informative, helpful and not pushy at all! Even sta of the many reviews I saw. He not only lived up to those reviews but exceeded them! Extremely informative, helpful and not pushy at all! Even stayed late 2 nights in a row meeting with me! Thank you!! More
Jonu went out of his way to obtain a new corolla LE premium which is not distributed in New York, finding the vehicle in Langhorn PA. He kept us constantly informed, Helped finish the purchasing proces premium which is not distributed in New York, finding the vehicle in Langhorn PA. He kept us constantly informed, Helped finish the purchasing process, explained all our concerns to us, made sure the car was ready for pick up and demonstrated all the "alien" new technology that this Corolla came with. To sum this all up; I do not believe that this purchasing process would have gone so smoothly without the constant diligence that Jonu Sam did to procure the vehicle we so much wanted and were able to get in such a short time period. Sincerely Cliff Zimmerman and Joan Kahn More
Yirs was a pleasure to deal with. I was with her on the phone for just 5 minutes and we had a deal worked out. Previously, I had gone to Westchester Toyota and it was hours and hours of back and forth to r phone for just 5 minutes and we had a deal worked out. Previously, I had gone to Westchester Toyota and it was hours and hours of back and forth to reach a deal and when it was all over, it turned out to be the case that I couldn't even get the car till the end of the month. This was not the case with Yris and Rockland Toyota. The car was ready when I arrived and everything went smoothly. Yris took us though the steps and made sure that we understood each part thoroughly. More
We bought a Toyota Prius Hybrid plug in and this is our first toyota. Jonu Sam worked with us proactively in blocking the car for us in advance. He gave us the best deal and tips. He is friendly, professio first toyota. Jonu Sam worked with us proactively in blocking the car for us in advance. He gave us the best deal and tips. He is friendly, professional and knowledgeable. He never misses a phone call and if he does he always calls back. we are very happy with the car and we appreciate Jonu sam for all the help and effort. Jonu worked on our complete paperwork on time. He also trained our father who is 55 yrs old and not knowledgeable about new technology on how to charge the car and use the other features of the car. Jonu is very patient. He is the best sales man I met. More
Within one week, we received an excellent car with great gas mileage and excellent price. Sam was an excellent employee to work with who finds an excellent price for you. gas mileage and excellent price. Sam was an excellent employee to work with who finds an excellent price for you. More
JUST LEASED A CAR FROM TOYOTA WHEN I WENT TO SIGN LEASE THEY SAID I HAD TO SIGN ELECTRONICALLY BEFORE SEEING A HARD COPY. Make sure you review a hard copy. THEY SAID I HAD TO SIGN ELECTRONICALLY BEFORE SEEING A HARD COPY. Make sure you review a hard copy. More
I came here knowing that I wanted a small car but never taught I would leave with a brand new Manual Scion XD. I test drove it with Fitz and I really enjoyed it. Although they did not have that manual car taught I would leave with a brand new Manual Scion XD. I test drove it with Fitz and I really enjoyed it. Although they did not have that manual car in store for sale, Fitz went to a sister dealership to get me a car, just for me. This was my first time buying a new car- Fitz worked with me and guide me through the whole process to ensure that I got the best deal. He was attentive, responsive and overall a great salesman. Thank you Fitz, I am enjoying my Scion Xd. :) More
This was my second experience purchasing from Toyota of Rockland. Since my initial purchase experience was an excellent one, I figured I couldn't go wrong in dealing with Royce Ramos, the son of the salesm Rockland. Since my initial purchase experience was an excellent one, I figured I couldn't go wrong in dealing with Royce Ramos, the son of the salesman who sold me my Corolla in 2003. A couple of years ago, I ran into Royce while having my Corolla serviced and we had a friendly chat. When I was finally ready to purchase a new car, I kept Royce in mind and am glad I ran into him when I did. 10 years after the purchase of my first Toyota, I felt blessed that a number of the same friendly, trustworthy staff continue to work at Rockland Toyota. The service staff, along with Royce, have always been friendly and professional, giving me a feeling of comfort that I never felt when dealing with other car dealership staff (ie: Chevrolet, Ford). I never felt like I was getting the runaround or a song and dance when it came to my Toyota vehicles. The recent purchase experience of my Prius was even better than buying my Corolla! Royce gave me more information about the vehicle than I asked for, and was very helpful in showing me how to operate it. His patience and personable approach made me feel much more at ease in driving the Prius, which can be intimidating at first. Even two months later, he and the service staff continue to be available at a moments notice, for any and all question about operating the vehicle. Family and friends are in disbelief and extremely jealous at how much I save on gas with my Prius. So far I've clocked in at 62 miles per gallon and am lovin' it! My Prius drives beautifully, like a luxury vehicle; it's comfortable, easy to handle and looks fantastic. Although I missed giving up my Corolla this past June, I got over the loss quick fast after driving home my Prius. And when I'm ready to upgrade my Prius, I pray Royce Ramos continues to be available to help me again. Thank you Royce-- You're the BEST! More