Lia Toyota of Rockland
Blauvelt, NY
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Delightful car buying experience! Rockland Toyota has to be the friendliest, most honest and caring dealership I have ever experienced. There was nothing phony or plastic about the st Rockland Toyota has to be the friendliest, most honest and caring dealership I have ever experienced. There was nothing phony or plastic about the staff - they are just great people. They went out of their way to make me feel comfortable. Wayne Linteris was very genuine, helpful, patient and caring in sales. He helped me understand all the options and the differences in the models and financing. Completing all the paperwork for the loan and sale with Alberto Guzman was a pleasant experience. I got a great deal and I love my new Toyota Corolla! So if you want a great car from a first-class dealership, I highly recommend you visit Rockland Toyota and ask for Wayne Linteris. More
Friendly and easy to work with It was such a nice experience to deal with Willie Garcia and Brooke McGhee. We hardly thought we were working with car sales. They were both so easy- It was such a nice experience to deal with Willie Garcia and Brooke McGhee. We hardly thought we were working with car sales. They were both so easy-going and agreeable to help us find the right car for us. We test drove several vehicles with each of them and they were more than willing to give us the time we needed to make a decision. They were very trustworthy and definitely enjoy what they do which makes it fun for everyone. More
don't waste my time! I was looking for a certified used camry, and I found a nice one on their website. came down, looked, took a test drive.. was very interested. went h I was looking for a certified used camry, and I found a nice one on their website. came down, looked, took a test drive.. was very interested. went home to think and came back the next day to purchase. "sorry.. it was sold!" - then why didn't you call me? text me? you spent 20 minutes getting all my contact information.. don't waste my time! next day.. I get a call: "actually it wasn't sold! good news!" Great! I call my friend, tell him come pick me up.. I'm buying the car and need a ride! I call up to tell them I am coming. "sorry.. it was sold!" - then why didn't you call me? text me? DON'T WASTE MY TIME!! More
Sincerest Gratitude I am a single woman with a child walking into a dealership feeling like I have a target on my head that reads "sucker". It was clear that this is the I am a single woman with a child walking into a dealership feeling like I have a target on my head that reads "sucker". It was clear that this is the first time I had done this alone, but I was prepared with all of my online research. I met with Wayne and made his job easy by offering to get qualified first so he can better show me my options. The Toyota reputation sells itself, but in this case, the compassion, the high level of customer service and the support in helping me to get out of my lease from another dealership and into a high quality used finance deal was comforting. The team safely returned my car for me, they knew that for me to do it during work hours was problematic for me nor was it evident that I had the support to bring me around. I really appreciate your efforts on that. A trusted friend recommended that I go to this dealership, and I am happy that she did. A week later after meeting my new car and my salesman, Wayne, for the first time. I can say I have NO regrets. A car is a necessity in this town, and I am the sole supporter of my young family, so I am not in a position where someone can take advantage of my limited finances for a quick sale, as it is a long term decision that can add to our quality of life or drastically take away from it. Thank you Wayne & Reggie for adding to our quality of life. We are very happy with our new mode of transportation. :) :) More
A memorable experience I was fortunate to purchase my 4th Toyota. For my previous Toyotas, I must have visited over 20 Toyota dealers and my visits were unpleasant. As a re I was fortunate to purchase my 4th Toyota. For my previous Toyotas, I must have visited over 20 Toyota dealers and my visits were unpleasant. As a recent retired school teacher, I decided to purchase a car as a gift to myself. I wanted to stay in the county; therefore, I was determined to purchase my car at a nearby dealer. Trust me, I prayed before I drove to Rockland Toyota. I began by browsing through the used cars. After a while, Royce Ramos approached my daughter and I. From the moment that Royce spoke to us to the moment that he sold us our 2016 Toyota RAV4 Limited, we were treated like family. Royce answered all of our questions and more. Royce was patient, caring, dedicated, and very informative. Royce Ramos went above and beyond his line of duty. He even spoke to me on his day off. If you are in need of a car, you must visit Rockland Toyota, ask for Royce Ramos, and set your worries aside (FYI, our same last name is a coincidence and we are not related). More
Love my new Highlander For the last 11 years I have owned a Toyota Sienna. It was the best car I have ever owned! Very reliable and plenty of room for our a family of four For the last 11 years I have owned a Toyota Sienna. It was the best car I have ever owned! Very reliable and plenty of room for our a family of four. It was time for a new car so I returned to Rockland Toyota and was immediately greeted by Hamadi who was friendly, knowledgable, professional and very accommodating. I had thoughts on a Venza and test drove it. It was not what I was looking for in a new car. Then drove a Highlander and loved it. Decided to keep looking at other vehicles similar to it but not sold on any. Returned to Toyota several days later, and within an hour, I traded in the Sienna and was driving home in my new car. My experience with Hamadi and the rest of the Toyota team was amazing! I would recommend Rockland Toyota to anyone looking for a new car! More
Expeirence let me start by saying I am on my fifth lease with this dealership and I have had no problems until now. I turned in one of my leases three months ea let me start by saying I am on my fifth lease with this dealership and I have had no problems until now. I turned in one of my leases three months early and five months later I got a bill for a dent in the amount of $450 for a dent that was not there when I turned in my vehicle. (A BILL 5months after vehicle was turned in)). When I called to complain about this I got the runaround until I spoke to Reggie Pierre who seem like a nice guy until I disagreed with him. Then he became loud pushy and extremely disrespectful to a loyal customer. I sent an email to the owner of the dealership and Reggie Pierre the sales manager read my email and called my cell and started to call me a liar and Said I fabricated my e-mail, he made it clear he was in charge of business in owners absence. ( be aware sales manager READS ALL E-Mails). I Called corporate did not file complaint just informed of my issue. I am still waiting for the owner to respond to me. ( once again I have leased 5 cars from them over the years including my current lease) NOT Loyal to customers at all! More
Happy and great experience purchasing my Toyota Corolla I Just bought a car from a great sales member which name is Anna Collado at Toyota Rockland . She made me feel very welcome and confident. She was v I Just bought a car from a great sales member which name is Anna Collado at Toyota Rockland . She made me feel very welcome and confident. She was very professional and very friendly. She makes you feel like a family member. I definitely recommended Ms. Collado is a great salesperson from Rockland Toyota. I am very satisfied with her services. Thank you so much Anna Collado for making my dream come truth :) More
Pleasant experience purchasing a new car I was interested in buying a new vehicle and both Fitzroy and Jeffrey were a pleasure to work with. They worked hard to make sure all the paperwork wa I was interested in buying a new vehicle and both Fitzroy and Jeffrey were a pleasure to work with. They worked hard to make sure all the paperwork was in order and found the car that suited me most. They were friendly, prompt and respectful throughout the entire process! I would buy another vehicle with them and recommend others to their services - they do a phenomenal job! More
Royce Ramos & Rockland Delivers, Thank you! We love our experience at Rockland Toyota. Royce Ramos, our salesperson, was very accommodating, friendly and knowledgeable about the Highlander we wa We love our experience at Rockland Toyota. Royce Ramos, our salesperson, was very accommodating, friendly and knowledgeable about the Highlander we wanted. We were very picky about the style, color and model and he jumped over hoops to locate this vehicle for us. He gave us a time frame and delivered. I don't think our experience could have been any better! Thank you Royce, our salesperson, Jeffrey at Finance and the Rockland Toyota team. We couldn’t have picked a better dealership. ~Nelson and Virginia More