Lia Toyota of Rockland
Blauvelt, NY
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This was my 3rd consecutive lease with Lia Toyota of Rockland and Fitzroy Crooks walked me through the process each and every time. Fitzroy along with Joseph Constable and Mike Lia made my experience a Rockland and Fitzroy Crooks walked me through the process each and every time. Fitzroy along with Joseph Constable and Mike Lia made my experience a pleasure and they are all ROCKSTAR employees and human beings. Thanks to them I will be back at Lia Toyota of Rockland. More
Ralph Russo service advisor is so knowledgeable and professional he advised me how and when my vehicle were coming along.This has happened on many occasions when I brought my vehicle in for routine ser professional he advised me how and when my vehicle were coming along.This has happened on many occasions when I brought my vehicle in for routine service he should be commended for his dedicated service to Toyota and his customers thanks again Mike More
Went In Saturday morning, UGH immediately greeted and signed in by Cody McCarthy. Absolute pleasure to deal with, no pressure to perform unnecessary services which I experienced up in Orange County NY. T signed in by Cody McCarthy. Absolute pleasure to deal with, no pressure to perform unnecessary services which I experienced up in Orange County NY. They were busy but got me out in an hour. Everyone was pleasant, although it was a beautiful Saturday in the Summer More
Service Advisor Ralph Russo is outstanding. I have interacted with him on many occasions and he is knowledgeable, friendly, listens, explains all facets of work to be performed and I always fee I have interacted with him on many occasions and he is knowledgeable, friendly, listens, explains all facets of work to be performed and I always feel like I am his only customer. Once in waiting area I met another customer who was using Ralph and he said “Ralph is a hidden gem” you do not find many people like him. How true. Also, would like to thank “tech A82”. Did great work, neat and vehicle runs perfectly. Service team keeps up the Lia tradition of excellent customer support. More
Excellent experience. Salesman Joseph Constable is an outstanding professional. He listens, asks pertinent questions, checks for understanding and has a great sense of hum Salesman Joseph Constable is an outstanding professional. He listens, asks pertinent questions, checks for understanding and has a great sense of humor and a wonderful demeanor. Very intelligent individual. He made the purchase of our end of lease vehicle very simple and painless. I would like to also thank GM John Vitro, SM Kelvin Aquino and Finance Mgr. Memo Cruz for all their help. Lia has an excellent team and they make you feel like you are their only customer. Excellent customer service. We have purchased many vehicles from Lia and one thing is consistent. Excellent customer experiences whether sales or service. More
Melvin Lara was very helpful, great advocacy skills and very kind throughout the whole process. GO TO HIM IF YOU NEED A NEW CAR EVEN IF YOU THOUGHT YOU DIDNT LOL very kind throughout the whole process. GO TO HIM IF YOU NEED A NEW CAR EVEN IF YOU THOUGHT YOU DIDNT LOL More
They were essential in helping buy the vehicle a year ago. Ralph Russo helps with maintenance. He is courteous and efficient. I really like this dealership. ago. Ralph Russo helps with maintenance. He is courteous and efficient. I really like this dealership. More
The service rep was outstanding. He went above and beyond to find out information about parts and services. Was very informative about the different models available. He went above and beyond to find out information about parts and services. Was very informative about the different models available. More
Best experience period. Brandon Bucceri was really helpful in explaining timing and what was required. I have being in Toyota dealerships in multiple states and this is my b Brandon Bucceri was really helpful in explaining timing and what was required. I have being in Toyota dealerships in multiple states and this is my best experience so far. No over selling great and honest customer service. More