Lia Toyota of Colonie

Excellent service! Shaun Cuff waited on me last weekend for my oil change, tire rotation, etc. He is friendly, courteous, attentive, and very professional. He even rem Shaun Cuff waited on me last weekend for my oil change, tire rotation, etc. He is friendly, courteous, attentive, and very professional. He even remembered my name from my last visit! I have always enjoyed any transactions I have had with him. Shaun is a nice person, and Toyota is very fortunate to have him as an employee!! More

Great customer service Vincent Lavalle has been very helpful with our first car purchase with Lia Toyota. He thoroughly explained the features of the car we wanted to buy. G Vincent Lavalle has been very helpful with our first car purchase with Lia Toyota. He thoroughly explained the features of the car we wanted to buy. Gave us a good price as well. He kept us updated as to when the car we wanted will become available. Thank you Vincent. We're looking forward to doing business with you again in the future. More

Excellent service Arrived at 3:00 PM and left at 7:00 with a new RAV4. No hassle and very efficient service. I was expecting to have to wait a few days and was pleasan Arrived at 3:00 PM and left at 7:00 with a new RAV4. No hassle and very efficient service. I was expecting to have to wait a few days and was pleasantly surprised. More

Great Experience! We recently traded in our 2014 Camry and our 2012 Highlander and purchased a new 2015 Highlander. Our salesman, Kevin Rivers made this a wonderful exp We recently traded in our 2014 Camry and our 2012 Highlander and purchased a new 2015 Highlander. Our salesman, Kevin Rivers made this a wonderful experience. He was friendly, courteous and helpful in all aspects of our experience. When I came back on Friday for the siomization experience, he helped me solve the problem we had with the back lift gate. More

Exceptional car shopping experience! My wife and I recently purchased a new vehicle from Lia Toyota. We are extremely satisfied with the shopping experience. The customer service Lia To My wife and I recently purchased a new vehicle from Lia Toyota. We are extremely satisfied with the shopping experience. The customer service Lia Toyota provided to us is beyond excellence. Our sales consultant Mr. Warren Roger is very knowledgeable, straightforward, professional and pleasant to work with. Warren listened carefully to our preferences, took detailed notes, and searched thoroughly in Lia’s system to identify the vehicle that meets our needs. Moreover, Warren was very patient and considerate; we didn’t feel any pressure one would expect from other dealership. Plus, Warren’s style was highly proficient: we walked in at 10:00am in the morning, Warren identified the car for us and helped us with test drive, we then made the decision around 11:00am and went back home for lunch, when we came back at 3:00pm in the same day, Warren already got my old vehicle trade in, new car registration, new car insurance, new car detailed clean all taken care of!!! We were really impressed by this ultrasonic fast yet super smooth process conducted by Warren!! Happy campers finally left the dealer in their new car at 4:00pm. It is also noteworthy to mention our happy experience working with business manager Mr. Aaron Tice, who made the financing process easy and quick. In summary, we are extremely happy with our vehicle purchasing experience with Lia Toyota. We would highly recommend Lia Toyota to anyone who is looking for a trustworthy dealer for a reliable vehicle. We would also highly recommend Mr. Warren Roger to anyone who would like to experience world class car shopping experience. More

Excellent service! My salesman was THOMAS POTTENBURGH. HE WAS ACCOMMODATING AND ONCE WE HAD TOLD HIM THAT WE HAD LIMITED TIME, HE DID ALL HE COULD TO FINISH THE TRANSACT My salesman was THOMAS POTTENBURGH. HE WAS ACCOMMODATING AND ONCE WE HAD TOLD HIM THAT WE HAD LIMITED TIME, HE DID ALL HE COULD TO FINISH THE TRANSACTION! THEY HAD COFFEE, FREE WIFI AND COMFORTABLE SEATS. WE HAVE DONE BUSINESS WITH THIS DEALERSHIP SEVERAL TIMES! More

Routine maintenance Lia is my Toyota go to dealership for service in the summer months as I love winters in the south. Always an excellent experience, super courteous an Lia is my Toyota go to dealership for service in the summer months as I love winters in the south. Always an excellent experience, super courteous and helpful service rep: Anthony Campenella More

Lazy Salesman,great service department. Stopped by Lia Toyota this weekend,after receiving a mailing. Took about 10 minutes for salesman to approach,even though lot was pretty much empty. Sa Stopped by Lia Toyota this weekend,after receiving a mailing. Took about 10 minutes for salesman to approach,even though lot was pretty much empty. Salesman stated that mailing was only to get people in lot & wouldn't get any where near what was indicated on mailing for trade-in. When asked what we could expect to get for trade in was told that the person that does that wouldn't come out to even look at trade-in until we committed to buying a car. Salesmen stated,"We are too busy for that"(even though there might have been 2-3 other people in lot looking). Suggested maybe we would come back on Sunday,maybe not so busy. The salesman stated,"good luck with that",then walked away. Went to Northway Toyota. Salesman very professional & friendly,more than happy to look at trade. Left with new truck. Lia Toyota lost sale of $35,000 truck ,reason,salesman. More

Great experience Lia Toyota is among the top two best dealership experiences I've had. Got some great help and all of the Lia Toyota staff were nice and professional. Lia Toyota is among the top two best dealership experiences I've had. Got some great help and all of the Lia Toyota staff were nice and professional. More

Airbag woes Gerry was a very sensible service attendant. My 11-month old airbag light came on last week, so when I thought this old problem was resolved last year Gerry was a very sensible service attendant. My 11-month old airbag light came on last week, so when I thought this old problem was resolved last year (after shelling out so much time and money last summer), I was dismayed and asked him for a free diagnostic. Gerry said they'd run the code for free; thankfully there were no trouble-spots and I didn't pay one thin dime and he was professional and very gracious about the whole issue. More