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Lia Toyota of Colonie

Schenectady, NY

4.8
858 Reviews

2120 Central Ave

Schenectady, NY

12304

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Showing 858 reviews

February 10, 2024

At my recent visit for an inspection and maintenance covered under my warranty, I had a great experience at Lia Toyota. Tim Ellis was my Service Advisor and he provided outstanding customer service. H More

by Rav4PrimeWendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ellis
Feb 13, 2024 -

Lia Toyota of Colonie responded

Thanks for letting us know how satisfied you were with Tim's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as exceptional.

February 06, 2024

People like Joe Harrigan are the reason I deal with lia toyota..and the service dept is second to none! More

by Puff711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Harrigan
Feb 06, 2024 -

Lia Toyota of Colonie responded

Thank you for sharing positive feedback on Joe! We want all of our guests to be treated to service that is supportive and reliable, so we're happy that's exactly what Joe has always provided for you. We hope you'll think of us the next time you have any Toyota needs.

February 06, 2024

Lia Toyota is great overall! I bought my first new vehicle here, and Tom Pottenburgh was so helpful. Honest and trustworthy. Service there is always well orchestrated and organi More

by thhanby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi, service , Vanessa Radley, Tom Pottenburgh
Feb 06, 2024 -

Lia Toyota of Colonie responded

Thanks so much for mentioning how pleased you've been working with both Tom and Naomi. We're very grateful for your kind words, and your continued business. Safe travels until we may be of service again!

January 30, 2024

Joseph Harrigan of Lia Toyota,Colonie worked with me and my son to purchase my car. He was professional, personable and a pleasure to deal with. Did an excellent job! More

by mscales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Harrigan
Jan 30, 2024 -

Lia Toyota of Colonie responded

Your awesome review says a lot about Joseph and he totally deserves it. Thank you for your thoughtful feedback on this experience. We wish you many happy travels in your new Toyota, from the entire team at Lia Toyota!

January 29, 2024

Tom Pottenburgh, my salesman, helped me through the whole process of purchasing my new Tacoma. He wasn't pushy, which I don't like at all, and we were able to negotiate a prices for my trade in along with t More

by annbjohnston
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pottenburgh
Jan 30, 2024 -

Lia Toyota of Colonie responded

Ann, that's wonderful! Thanks for the positive feedback on working with Tom. We're delighted Tom effortlessly accommodated your interest in a new Tacoma. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Toyota!

January 29, 2024

JohnHenry was very helpful, polite and patient with helping ne make the best decision possible. I feel he went above and beyond in his service. More

by revcsimmons
Recommend Dealer
Yes
Employees Worked With
JohnHenry Phillips
Jan 30, 2024 -

Lia Toyota of Colonie responded

Thank you for recognizing John Henry's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time John Henry and the Lia Toyota team may be of service to you.

January 29, 2024

Excellent services. A friendly environment that takes time with customers. I would highly recommend Lia to my friends and family. More

by Pstrand1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Pagano
Jan 30, 2024 -

Lia Toyota of Colonie responded

Excellent! Thanks so much for your thoughtful feedback. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We graciously look forward to working with you again some day!

January 24, 2024

I trust LiaToyota to keep my car safe and on the road. Vanessa Radley is a terrific service person More

by Joanfranchild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Jan 25, 2024 -

Lia Toyota of Colonie responded

Joan, Thank you so much for leaving Vanessa this incredible review! We are glad to hear that Vanessa took wonderful care of you and your automotive needs. We are happy to know that she was terrific. Please do not hesitate to let us know how we may be of further service to you.

January 21, 2024

While I was frustrated with current interest rates, that’s not anything the dealership has control of. We found the exact vehicle we needed for our business, and the sales associate, Makenzie Nieves, w More

by Mathew Adair
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makenzie Nieves
Jan 23, 2024 -

Lia Toyota of Colonie responded

Mathew, We greatly appreciate you for leaving Makenzie this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Makenzie could provide you with top notch service. We are delighted to know that she was extremely cheerful, polite and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Toyota of Colonie team!

January 19, 2024

Had a very satisfactory experience. Sarah was polite and professional, the dealership is welcoming and friendly. More

by kk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Jan 19, 2024 -

Lia Toyota of Colonie responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Sarah handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

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