Lia Toyota of Colonie
Schenectady, NY
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At my recent visit for an inspection and maintenance covered under my warranty, I had a great experience at Lia Toyota. Tim Ellis was my Service Advisor and he provided outstanding customer service. H covered under my warranty, I had a great experience at Lia Toyota. Tim Ellis was my Service Advisor and he provided outstanding customer service. He provided regular updates, is very professional and is a pleasure to work with. More
Lia Toyota is great overall! I bought my first new vehicle here, and Tom Pottenburgh was so helpful. Honest and trustworthy. Service there is always well orchestrated and organi I bought my first new vehicle here, and Tom Pottenburgh was so helpful. Honest and trustworthy. Service there is always well orchestrated and organized. Naomi was great at my last appt! More
Joseph Harrigan of Lia Toyota,Colonie worked with me and my son to purchase my car. He was professional, personable and a pleasure to deal with. Did an excellent job! my son to purchase my car. He was professional, personable and a pleasure to deal with. Did an excellent job! More
Tom Pottenburgh, my salesman, helped me through the whole process of purchasing my new Tacoma. He wasn't pushy, which I don't like at all, and we were able to negotiate a prices for my trade in along with t process of purchasing my new Tacoma. He wasn't pushy, which I don't like at all, and we were able to negotiate a prices for my trade in along with the new truck to meet my budget. He answered all of my questions and even described how all the features worked which I really appreciated! It was an easy process from start to finish. The dealership was very clean and welcoming. I'm very happy with my experience with Lia Toyota and Tom! More
JohnHenry was very helpful, polite and patient with helping ne make the best decision possible. I feel he went above and beyond in his service. helping ne make the best decision possible. I feel he went above and beyond in his service. More
Excellent services. A friendly environment that takes time with customers. I would highly recommend Lia to my friends and family. A friendly environment that takes time with customers. I would highly recommend Lia to my friends and family. More
While I was frustrated with current interest rates, that’s not anything the dealership has control of. We found the exact vehicle we needed for our business, and the sales associate, Makenzie Nieves, w that’s not anything the dealership has control of. We found the exact vehicle we needed for our business, and the sales associate, Makenzie Nieves, was extremely cheerful, polite, and helpful. Overall it was an in and out sale, while I expected a few weeks of looking, because you had a perfect vehicle for our needs and a very acceptable price. I got the vehicle home and noticed more, heated windshield wipers and side mirrors, auto lane assist, in dash phone dictation for receiving texts, cruise with crash avoidance heated seats, a lot that I was not even aware of when I purchased the vehicle. The vehicle was used and there are some very minor issues, but we are working to find a time to have the car in to have them taken care of. Normally I do not take full maintenance packages and protections, but the price allowed me to roll them in and still be within budget. More