Lia Toyota of Colonie

Warren Roger is awesome! My first experience with Warren was when he sold my husband his beloved 2016 Camry. He was helpful throughout the entire process. I wasn't planning on My first experience with Warren was when he sold my husband his beloved 2016 Camry. He was helpful throughout the entire process. I wasn't planning on trading in my leased Toyota RAV4 but when my husband brought his car in for routine service I decided to go in the showroom to just "look." Well, I found a beautiful Spring Green colored Scion iM that I fell in love with. Warren was busy with another customer but my husband and I decided that he was so personable and experienced with my husband's purchase we decided to hang out and wait for Warren. I ended up with a great car that day, Warren got me a great bargain and even stayed late to finish the process. We picked the car up the next day and Warren had it all ready and assisted me with familiarization of the car and setting up my Bluetooth. He's a terrific person and great salesman. Liza Demars, Colonie, NY More

Great service for my Prius C Great service by Jerry Fotiwho always gets thing done right with a smile ????. He took care of me as soon as I drove in and kept me updated on the pro Great service by Jerry Fotiwho always gets thing done right with a smile ????. He took care of me as soon as I drove in and kept me updated on the progress of my Prius More

Thank you Brought 2004 Corolla in response to recall notice for air bags. This problem was address in a timely manner. However, at same time informed of $150 Brought 2004 Corolla in response to recall notice for air bags. This problem was address in a timely manner. However, at same time informed of $1500 of additional estimated repairs, which came as quite a surprise as I had vehicle serviced with a re-built alternator at a different repair shop 3 weeks previously. Some parts and labor costs were reduced through dealership coupons. Kodey was helpful in arranging for me to retrieve my briefcase and obtain a loaner vehicle so that I could leave my vehicle for the remainder of the day for the mechanic to repair the timing cover seal and alternator belt. Thank you to Kodey and to the mechanic for the repair of the vehicle. More

Scheduled service I made an appointment to have my car serviced and I was very pleased with the experience. I was greeted immediately at the Service Desk by Robyn Ashle I made an appointment to have my car serviced and I was very pleased with the experience. I was greeted immediately at the Service Desk by Robyn Ashley who took my car right in and explained what services would be performed and how long it would take. The work was completed on time and Robyn reviewed the report with me. I was impressed with her professionalism and her desire to make my visit a pleasant one. More

Price of new cars higher than local competitors, I been through lia toyota twice, once for buying new car and second time plan to buy truck. Two things i noted, one is they catch you on phone by offe I been through lia toyota twice, once for buying new car and second time plan to buy truck. Two things i noted, one is they catch you on phone by offering you lower price which they won't match later. And the prices are higher than competitors for every vehicle. More

Always a good experience The service at Lia Toyota is exceptional. I would never go anywhere else. Rick in service is the best! They all are so friendly and customer oriente The service at Lia Toyota is exceptional. I would never go anywhere else. Rick in service is the best! They all are so friendly and customer oriented. More

RICHARD ROVAZZINI - GREAT SALESMAN I don't really like buying cars, but Richard Rovazzini made it a great experience. He explained everything well, could tell that I am a no nonsense gu I don't really like buying cars, but Richard Rovazzini made it a great experience. He explained everything well, could tell that I am a no nonsense guy and handled things that way. We talked like old friends and it was a sincere pleasure to do business with him. Waiting to get my wife a new car so we can go back to Richie. Thank you sir for a job well done! Mark Reynolds More

Warranty Work Delivered My Toyota Camry needed warranty work. Steve O. of Lia Toyota ordered the part from Boston and promised to have it installed the next morning. As promi My Toyota Camry needed warranty work. Steve O. of Lia Toyota ordered the part from Boston and promised to have it installed the next morning. As promised, I drove out of the Colonie dealership at 8:35am with the job done. Thank you Steve and the service team for such quick, professional work all done with no charge to me. More

Service Manager decision not to fix wheel damage Deeply disappointed with the response of Lia Toyota Colonie NY Service Manager Tom Sinkora to Refuse to fix damage that occurred while getting a tire Deeply disappointed with the response of Lia Toyota Colonie NY Service Manager Tom Sinkora to Refuse to fix damage that occurred while getting a tire replaced on my Toyota Avalon. Insistence the service department did not cause the damage and that I should fix the problem to at my expense was not the customer friendly response I expected from a Lia car dealership. Thus I cannot recommend Lia Toyota to others for car service needs. More

Lia Toyota offers the best service and sales in this area We want to thank Lia Toyota in Colonie for 20 years of service to our family. We have purchased two Corollas, one T100 truck and three Tacomas from We want to thank Lia Toyota in Colonie for 20 years of service to our family. We have purchased two Corollas, one T100 truck and three Tacomas from Lia Toyota in the past 20 years. My personal experience is that they are an honest, hard working group who always puts their customer's needs first. Most recently, I purchased a used vehicle from them with damage we had not seen. I had asked Allie, my favorite sales girl, to keep an eye out for a gently used Tacoma TRD within my very narrow price range and a specific trade in value on my used Tacoma 4 cylinder. Allie caught a truck as it just came into their showroom and it was mine by that evening, coincidentally, a Sunday. None of us noticed the bed damage until the next day. I brought the truck in and it was seen by the sales manager Franke Grygiel. He and Allie promised to bring the issues to the attention of the general manager and come up with a fix. I admittedly was upset to find the damage on my truck and the sales manager Frank kept his cool and behaved like a true gentleman. He was a real professional and I felt so much better after he and Allie saw the truck and told me they would help out. Allie was very kind with me also and her word is for real. If Allie says she'll take care of you believe me, she means business. Allie got back to me and said they would fix my truck. She ensured that my rental vehicle was available while my truck was in the shop, so i didn't even have to wait. She texted me on a Saturday that my truck was ready to go. I was absolutely floored at the phenomenal job that the service department did, free of charge, on that truck. Lia Toyota went above and beyond the call of duty, and instead of just simply blowing me off (hey it's used after all), they made it like new. I have always been pleased with the service manager Tom at Lia Toyota. He's been there for advice on the old and ailing Toyota trucks, and also made sure my warranty items were taken care of under the deadline. He has made extra effort to ensure that Toyota recall items were taken care of also. Tom has personally driven my vehicles on several occasions when I was unsure of a problem to be sure that everything was covered. Tom texted me to ensure that I was happy (I was ecstatic!) with the work performed on my used Tacoma TRD. If you EVER buy a new Toyota, or a used Toyota, or need service on your Toyota, I suggest you go to Lia Toyota in Colonie. At this point all I can say is, this dealership is run by excellent people and I wouldn't dream of going anywhere else for sales and service. Thank you Lia Toyota! Julie Harrell More