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Lia Toyota of Colonie
Schenectady, NY
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Excellent Mike K, the service associate, was knowledgeable and very pleasant. I'd be happy to work with him again. Being able to pay at the associate's desk wa Mike K, the service associate, was knowledgeable and very pleasant. I'd be happy to work with him again. Being able to pay at the associate's desk was a good time and energy saver. N. J. Forsht" More
Always great service I have been coming to Lia for years now and am very happy with the service. Robyn Ashley took excellent care of me from the get go. She explained eve I have been coming to Lia for years now and am very happy with the service. Robyn Ashley took excellent care of me from the get go. She explained everything quite clearly and went over what was recommended by the technicians. The customer care there is one of the main reasons that I will buy my next car at Lia. Robyn Ashley is a valuable asset to Lia. More
Friendly and quick Robert Dellarocco is always so friendly and helpful whenever I bring my car in. The service department was great as well. Thank you for the great ser Robert Dellarocco is always so friendly and helpful whenever I bring my car in. The service department was great as well. Thank you for the great service More
Great Service, good price, and on time. My representative, Steve Ogaard, brought the car in immediately, and went over the details of what would be involved in a four wheel alignment needed My representative, Steve Ogaard, brought the car in immediately, and went over the details of what would be involved in a four wheel alignment needed for the car. In addition, the battery was in need of replacement. Steve gave me a senior discount on much of the service, and made sure that the rebate card from the new battery would be taken care of. The car was done in a shorter time than expected. More
Got the car we wanted With very little hassle we were able to lease a beautiful, super fuel efficient Prius. They gave as a great trade in allowance on our trade in, and o With very little hassle we were able to lease a beautiful, super fuel efficient Prius. They gave as a great trade in allowance on our trade in, and our sales person Warren Roger's really went out of his way to make things go smoothly. Have had the Prius for a week now, 61 mpg wow!!! More
Great service! Had a great experience bringing my car in for service. My representative, Robert Dellarocco, was a pleasure to work with, explained service details f Had a great experience bringing my car in for service. My representative, Robert Dellarocco, was a pleasure to work with, explained service details fully, and Lia had my car ready ahead of expected time! More
A very pleasant experience, as always! Scott was very helpful in diagnosing our problem and get the repairs we needed completed in a timely manner. "Volunteering" a loaner was especially ap Scott was very helpful in diagnosing our problem and get the repairs we needed completed in a timely manner. "Volunteering" a loaner was especially appreciated! Thanks Scott! More
Robyn is on top of her game!! Robyn was excellent at explaining the Toyota Care Plus plan over the phone and in person. Even though the service department was very busy when I cam Robyn was excellent at explaining the Toyota Care Plus plan over the phone and in person. Even though the service department was very busy when I came in for my appt, Robyn made a point of keeping me up to date on the progress of my RAV. She showed me my very dirty cabin filter explaining that it needed to be replaced. A mouse decided to start making a home in in! Even though I waited for over 2 hours I did not feel the bit annoyed because of the excellent service Robyn gave me. And when I had to go back a few hours later because of a loud noise coming from air conditioning fan, Robyn got me in right away and the problem was taken care of in a very short time. I'm very pleased with the attentive, excellent service that Robyn provided to me!! More
Responsive & Accomodating Service Team Cannot count the number of positive, responsive and accommodating experiences with the Lia Toyota Services Team through out the past six years.....cou Cannot count the number of positive, responsive and accommodating experiences with the Lia Toyota Services Team through out the past six years.....courteous and attentive to service history and factory service bulletins....trust them to work on my non-Toyota vehicles, as well. More
Best experience ever in buying a new car. Brent Livingston was very helpful and informative during our association with him during the purchase of our new Avalon Limited 2016. We love the car Brent Livingston was very helpful and informative during our association with him during the purchase of our new Avalon Limited 2016. We love the car and would recommend it to everyone. More