Lia Toyota of Colonie

Was in for routine service. Service advisor helpful and courteous. Wait time as promised. Advisor suggested needed upcoming service and also changed out a filter that had been i Service advisor helpful and courteous. Wait time as promised. Advisor suggested needed upcoming service and also changed out a filter that had been installed incorrectly. More

Car purchase Jason Stores was very helpful in purchasing a car. I told him what I was interested in and he let me know when vehicles that matched my criteria were Jason Stores was very helpful in purchasing a car. I told him what I was interested in and he let me know when vehicles that matched my criteria were in to test drive. More

enjoyable experience I found it pleasant and less painful then I expect from previous car buying experiences. My sales person Sarah Keegan was very helpful and assisted I found it pleasant and less painful then I expect from previous car buying experiences. My sales person Sarah Keegan was very helpful and assisted me getting the truck I want I feel at a fair price. More

A great purchase experience! The salesman I purchased from is Rich Rovazzini. He has been selling Toyota's for several years and this would be my second purchase from him. Rich ne The salesman I purchased from is Rich Rovazzini. He has been selling Toyota's for several years and this would be my second purchase from him. Rich never overlooks any details and makes sure that the customer is happy and gets the best deal. He is very respected by his co-workers and goes the extra mile to help. Knows his Toyota's very well! Will always recommend Rich to my family and friends. More

Prius Check up Robyn Ashley did a terrific job getting my car in and out of the shop and making sure that I was happy with the service. This is the 2nd time that Rob Robyn Ashley did a terrific job getting my car in and out of the shop and making sure that I was happy with the service. This is the 2nd time that Robyn has been my service consultant. Both times, she kept me well informed of what was going on and, in the 1st case, went the extra mile to look up the warranty information on the broken part. More

Siena van We were glad to find salesman Richard Rovazzini had not retired and was able to work out another deal for us. The place was very nice and professional We were glad to find salesman Richard Rovazzini had not retired and was able to work out another deal for us. The place was very nice and professional. More

Love Lia Toyota I have always had excellent service at Lia Toyota!! I appreciate reminders of when service is due and find it very easy schedule appointments on line I have always had excellent service at Lia Toyota!! I appreciate reminders of when service is due and find it very easy schedule appointments on line. The service people have always been very helpful and courteous. The waiting area is clean, neat, customer friendly, and treat and beverages if you're feeling hungry! This week I noticed a slice on my front tire and went to Lia without an appointment. The service tech, Mike, was very helpful and got my damaged tire replaced and ready to roll, even though they were super busy and it was late afternoon when I got there. I will definitely go to Lia again when I need another new car! More

20,000 mile service Robyn Ashley was attentive and thorough. I was happily satisfied with my service. For future service, I will go to Lia Toyota and deal with Robyn ag Robyn Ashley was attentive and thorough. I was happily satisfied with my service. For future service, I will go to Lia Toyota and deal with Robyn again. More

Annual Service Brought my car to Lia because my dealer was closed due to a fire. I had no problem scheduling service when I wanted, and they sent me reminder texts o Brought my car to Lia because my dealer was closed due to a fire. I had no problem scheduling service when I wanted, and they sent me reminder texts of my appointment. I was greeted promptly by Vanessa. She noted that my inspection was due next month and she suggested that I may want to do it now to save a trip later, which made great sense. She checked and found that there was a recall on my vehicle. It was in for the one year service, so they did the annual service, inspection, and the recall work. It was completed in about an hour. It is a very low mileage vehicle so she had someone adjust the service light icon so that it would not tell me I needed service when I reached the mileage threshold since the required service had already been done. The waiting area is very comfortable. It was ToyotaCare service so I can't really comment on the prices charged. I was very satisfied with the experience. More

Very good experience having my car fixed at Lia. Darby Wilson has been very good with his estimates for two of my cars fixed at Lia. I have dealt with Lia Cars since 1997 and won't go to any other d Darby Wilson has been very good with his estimates for two of my cars fixed at Lia. I have dealt with Lia Cars since 1997 and won't go to any other dealers. More