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Lia Toyota of Colonie

Schenectady, NY

4.8
858 Reviews

2120 Central Ave

Schenectady, NY

12304

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Showing 858 reviews

March 08, 2024

Fast and courteous service with a waiting area for folks who want to work or relax while waiting. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Comorski, Rosie
Mar 08, 2024 -

Lia Toyota of Colonie responded

We're delighted to hear that, Michael! Thank you for letting us know how pleased you've been with our efficient service team and comfy customer lounge. We wish you pleasant travels until we may be of service to you again!

March 07, 2024

Tim Ellis helped me with my car issues. He was very professional and helpful. Very friendly and knowledgeable. More

by nleugemors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ellis, Sue Clark
Mar 07, 2024 -

Lia Toyota of Colonie responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Tim provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

March 07, 2024

We have experienced great service and excellent customer service with Art Palazzo at Lia Toyota. More

by denisehstoner
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Livingston, Arthur Palazzolo
Mar 07, 2024 -

Lia Toyota of Colonie responded

Thanks for the love, Denise! We're thrilled you always enjoy working with Art and the Lia Toyota team for your automotive needs. We hope to be of service to you for many more years to come!

March 06, 2024

I received excellent customer service from both Vanessa and Kyle. They were very patient, attentive to my needs and explained everything very clearly to me. They even showed me what on my car needed to be More

by Stefanie.kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Vanessa Radley
Mar 07, 2024 -

Lia Toyota of Colonie responded

Stefanie, thanks for stopping by to share your 5-star review of Vanessa! We're glad she addressed your vehicle's repair process with plenty of communication and kindness. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

March 06, 2024

Art Palazzolo is a top notch service technician who understands how to deal with his customers. More

by Lunch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Mar 07, 2024 -

Lia Toyota of Colonie responded

Thank you for recognizing Art's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Art and the Lia Toyota team may serve you.

March 06, 2024

Tim Ellis at dealership was wonderful- very helpful- explained everything- kept checking in about service More

by MAGGIEANN356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ellis
Mar 07, 2024 -

Lia Toyota of Colonie responded

Thank you for your trust in our service team! We're happy Tim provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

March 05, 2024

Quick reliable service and great customer service. Jared Cain was informative and efficient. I was very satisfied with the service. More

by Jbrozowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Cain
Mar 07, 2024 -

Lia Toyota of Colonie responded

Thanks for taking the time to review your service experience! We're happy Jared handled your visit with great care and diligence. We hope you'll continue to choose Lia Toyota for all your automotive needs!

March 04, 2024

The waiting area is clean and the seats are comfortable. Art Palazzolo was courteous and attentive to my special needs. Scheduling a convenient time for service was easy. More

by malandrll
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Mar 04, 2024 -

Lia Toyota of Colonie responded

We're delighted to hear that! Thank you for letting us know how pleased you were with Art's awesome service and our comfy customer lounge. We wish you pleasant travels until we may be of service to you again!

February 28, 2024

It wasbgreat this time. Justin Cole was super in getting me in and out within a reasonable time. Much appreciated. Kim drzymala More

by kdrzymala55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin cole
Feb 29, 2024 -

Lia Toyota of Colonie responded

Kim, thanks for taking the time to review your service experience! We're happy Justin got you safely back on the road in a timely manner. We hope you'll continue to choose Lia Toyota for all your automotive needs.

February 27, 2024

Kelly pagano work well with me and was patient as I decided what would work best for me and my budget. He was willing to fix me in short notice once I decided I wanted to purchase the car. More

by Ammerritt95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly , Aaron "AJ" Haynes
Feb 29, 2024 -

Lia Toyota of Colonie responded

Thanks so much for your stellar review of Kelly! Nothing means more to us than your satisfaction, so we're pleased Kelly's diligence ensured a seamless transaction for you. Congratulations! Best wishes for amazing travels in your new Toyota!

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