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Lia Toyota of Colonie

Schenectady, NY

Overview
Reviews
Vehicles
4.8
859 Reviews
Call Dealership (518) 631-5254
View Awards

2120 Central Ave

Schenectady, NY

12304

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Showing 859 reviews

May 29, 2023

Sarah Richards was great and very helpful. Love my RAV4 Hybrid and appreciate Lia service. More

by Jeanettegny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
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May 30, 2023 -

Lia Toyota of Colonie responded

Jeanette, thanks for letting us know how happy you were with Sarah's attentive assistance! We're glad she did everything she could to make sure your RAV4 was well taken care of. Looking forward to making your next appointment just as reliable!

May 28, 2023

I’m very satisfied with my recent visit The staff is very professional. Tim Ellis went above and beyond to assist me More

by hermanish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ellis
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May 30, 2023 -

Lia Toyota of Colonie responded

Thank you for sharing some positive feedback on your visit with Tim! Your complete satisfaction is the reason behind everything we do, so we're pleased Tim ensured a valuable, convenient service appointment for you and your Toyota. We wish you the safest of travels until we see you again!

May 27, 2023

Always great service - Thank you Sarah Richards for assistance the last few times I have been in for Service . More

by trbanana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards , Michael Richards
Report | Print
May 30, 2023 -

Lia Toyota of Colonie responded

Thanks for stopping by to recognize Sarah's excellence by honoring her with your 5-star review! We're glad you continue to experience supportive, accommodating service visits with her, and we hope to continue this trend at your next appointment. See you then!

May 25, 2023

Tim Ellis was the service advisor who worked on my vehicle, he is a great communicator and figured out what was wrong More

by Kalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ellis
Report | Print
May 26, 2023 -

Lia Toyota of Colonie responded

Hi, Kalee! Thanks for taking a moment to let us know how pleased you were with Tim's support and communication. We're glad the work was done to your satisfaction and you were returned safely to the road after a thorough service visit. Please come see us again some day!

May 20, 2023

Very good dealership for the large size! Second truck that i have bought from the. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha, Dan Parrotte
Report | Print
May 24, 2023 -

Lia Toyota of Colonie responded

Thank you for your positive feedback, Andrew! We're delighted to have had another opportunity to get you into an awesome new vehicle. Congratulations on the truck! We wish you all the happiness you've been looking forward to, from the entire team at Lia Toyota!

May 15, 2023

The service staff, technicians, including service advisor, Justin Cole always take care of my service concerns. More

by RSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole
Report | Print
May 15, 2023 -

Lia Toyota of Colonie responded

Thanks so much, RSA! We truly appreciate your business and your kind review of our service team. It is our pleasure to help you keep your Toyota running in its best condition, and we hope you'll continue to choose Lia Toyota for all of your automotive needs. Safe travels until your next appointment!

May 11, 2023

They are always pleasant and helpful. They are easy to work with also! I recently needed a major safety repair and Vanessa Radley went above and beyond to see that it was taken care of q More

by ljvann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Report | Print
May 15, 2023 -

Lia Toyota of Colonie responded

Thanks so much for sharing your stellar review of Vanessa! We think she's pretty awesome, and we're so happy she made your Toyota's repairs as painless as possible. We sincerely appreciate your business and graciously look forward to working with you again!

May 11, 2023

Joseph Harrington was extremely helpful when purchasing both my vehicles from lia Toyota. Would definitely recommend him and the dealership to others. More

by Woodstock0830
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Harrington 5 stars
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May 15, 2023 -

Lia Toyota of Colonie responded

Awesome! Thank you for recognizing Joseph's excellence by sharing your 5-star review. We're absolutely delighted he has been such a boon to your dealership experience with us. Congrats on your latest purchase! We wish you joy and satisfaction in your upcoming travels, from the whole team at Lia Toyota!

May 10, 2023

Great staff both knowledgeable and friendly. Thanks to Vanessa Radley, our Service Advisor who kept us informed of the progress throughout. They are lucky to have her on their team. More

by cbsmith45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Report | Print
May 15, 2023 -

Lia Toyota of Colonie responded

Thanks so much for taking a moment to give credit to Vanessa for providing you with exceptional service! We're so happy your visit with her was attentive and thorough. We hope to emulate this positive experience at your next appointment!

May 15, 2023 -

cbsmith45 responded

You're very welcome.

May 10, 2023

We never had problem with Lia Toyota for buying a new car or having service.We have bought two new Prius and loved both of them. The service department is easy to make appointment and they treat you like the More

by emoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Winders, Linda Rossi
Report | Print
May 15, 2023 -

Lia Toyota of Colonie responded

Thanks for your fantastic review, Emoon! Our service team appreciates your business and your positive feedback. We hope to have many more opportunities to work with you in the future, but until then we wish you the safest of travels!

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