Lia Toyota of Colonie

Thorough quick service, discovery of problem and suggested solution. I don't have more words to add. suggested solution. I don't have more words to add. More

The service writers, technicians, & service management are all dedicated to taking care of their customers. are all dedicated to taking care of their customers. More

Easy to schedule and I was in and out in less than an hour. Very organized & friendly. hour. Very organized & friendly. More

On 5/26/23 I dropped my Toyota Camry off at Lia Toyota of Colonie, unscheduled, to address a maintenance issue which had arisen. My service advisor was Vanessa Radley. She was very courteous, promp Toyota of Colonie, unscheduled, to address a maintenance issue which had arisen. My service advisor was Vanessa Radley. She was very courteous, promptly got my car in for service after which a technician completed the necessary repair. Thank you. More

I thought bait and switch was illegal and a thing of the past. Not here apparently. I was called to tell me that a new van like what I wanted was on the lot and available. After an hour at the dealership th past. Not here apparently. I was called to tell me that a new van like what I wanted was on the lot and available. After an hour at the dealership the next morning, it was no longer available. However, they had another van coming in six weeks that I could have. It listed at $2700 more with options I had specifically said I did not want. This old time dealer game playing does not go on everywhere, but Lia seems to have not moved away from it. More

I loved buying my car here. Everyone is so wonderful! I love coming here for service. Everything is very efficient and well done. Last visit Nicholas Mucho helped me so much. Everyone is so wonderful! I love coming here for service. Everything is very efficient and well done. Last visit Nicholas Mucho helped me so much. He was totally courteous and helpful with great expertise answering my questions. He informed me of all the work I needed and gave me confidence my car was in great shape again. Dan in parts also went out of his way to help me greatly. I’m grateful to Lia for excellent care and super nice personnel More

Art palazz Is an outstanding person with your company he helps you no matter what you need and you don’t have to wait around for someone to help you he goes out of his way and I will always ask for him when helps you no matter what you need and you don’t have to wait around for someone to help you he goes out of his way and I will always ask for him when I visit Lia toyota More

Issues are always explained along with a repair estimate and timeframe. Personnel are courteous and professional and timeframe. Personnel are courteous and professional More

Have enjoyed dealing with Lia for many years. service has always been great and never had a problem. Bill Boland was great to work with. service has always been great and never had a problem. Bill Boland was great to work with. More

The staffs are always very helpful and professional, especially Tim Ellis and the shop manager- Steve; they always listen and follow up the issues and make sure the job is being done and the customer is especially Tim Ellis and the shop manager- Steve; they always listen and follow up the issues and make sure the job is being done and the customer is satisfied. Besides, the shop has kept very clean and modern. I don’t mind to travel to this dealership instead the one close to me.I strongly recommend this Toyota dealership to anyone. More