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Lia Toyota of Colonie
Schenectady, NY
859 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 859 reviews
July 26, 2023
Michael Richards was great! Kept me informed of what was going to happen during my service visit. Efficient, professional and polite, thank you! Kept me informed of what was going to happen during my service visit. Efficient, professional and polite, thank you! More
by steph001
Employees Worked With
Michael Richards
July 25, 2023
Loved working with Brent Livingston to turn in my lease and the purchase my new Toyota RAV 4. This is my 4th RAV4! Brent was professional she friendly. He answered my gyrations should I lease again or buy and the purchase my new Toyota RAV 4. This is my 4th RAV4! Brent was professional she friendly. He answered my gyrations should I lease again or buy. He’s assistance was great and I decided to buy. More
by linda.m.doody
Employees Worked With
Andrew small. , Brent Livingston
July 25, 2023
I’ve been working with Brent Livingston for several years. He’s always professional and answers all my questions with facts. He listens to my wants/needs. I live my new RAV 4 especially the color!!! years. He’s always professional and answers all my questions with facts. He listens to my wants/needs. I live my new RAV 4 especially the color!!! Also, Andrew who showed us the new features and set up my iPhone to the Toyota app was great!! Linda More
by linda.m.doody
Employees Worked With
Brent Livingston
July 25, 2023
I was very satisfied with the manner I was treated by the dealership especially the salesperson, Jennifer Colon. She was informative and went out of her way to get answers if she wasn’t familiar with our qu dealership especially the salesperson, Jennifer Colon. She was informative and went out of her way to get answers if she wasn’t familiar with our question. It was less time consuming and less stressful when you are treated well and the transaction was professional and accommodating. More
by Hczos
Employees Worked With
Jennifer Colon
July 24, 2023
Vanessa Radley was very efficient and helpful during my recent extensive service of my aging Tacoma pick-up truck. The mechanic (his name eludes me) who diagnosed the several problems is very expert. recent extensive service of my aging Tacoma pick-up truck. The mechanic (his name eludes me) who diagnosed the several problems is very expert. More
by cmstephens
Employees Worked With
Vanessa Radley
July 22, 2023
I gotta say, Justin Cole is the man ! He was very thoughtful about my time crunch & got my car done in record time. Awesome 👌 dealership. Thank you Lia 😊 He was very thoughtful about my time crunch & got my car done in record time. Awesome 👌 dealership. Thank you Lia 😊 More
by jon.romeu
Employees Worked With
Justin Cole
July 22, 2023
The place is nice , they have welcoming amenities the needs of their customer. They makes you feel comfortable while waiting to fix your car. Will recommend this place. needs of their customer. They makes you feel comfortable while waiting to fix your car. Will recommend this place. More
by julie
Employees Worked With
Tom Pottenburgh
July 20, 2023
You don't have the name of Sarah Richards in your list. She is the person I worked with. All of the rating sites you have mentioned have one problem or another. She is the person I worked with. All of the rating sites you have mentioned have one problem or another. More
by jsteper83
Employees Worked With
Richards, Sarah
July 19, 2023
Though overpriced (my insurance agent said he almost never approves $70/hr labor rates for collision work) the Kona Electric looks good and I’m glad the job was performed at a certified Hyundai repair s never approves $70/hr labor rates for collision work) the Kona Electric looks good and I’m glad the job was performed at a certified Hyundai repair shop which made me feel at ease. Initial estimate of 3 days for the repair was off by over a week and the initial price estimate was also off and had to be approved a second time by the insurance agent. Also wish Lia used text messaging to more effectively communicate updates: I had to call three separate times and once my call wasn’t returned. Not the best service in the world but I am pleased with the quality of the repair and that’s the most important part. More
by shammes
Employees Worked With
Bryan Wheeler
