Lia Toyota of Colonie

My service advisor on my most recent visit was Art Palazzolo. He was knowledgeable, professional and courteous. I had a great service experience, I was well informed throughout my visit, detailed esti Palazzolo. He was knowledgeable, professional and courteous. I had a great service experience, I was well informed throughout my visit, detailed estimate provided and my car was serviced promptly. I have been a Lia service customer for 14 years now and always always have been taken care of very well. Lia's business model is very customer-centered. Art was great! Bravo ! and thank you. More

My service Advisor was Michael Richards annd I think he did an OUTSTANDING JOB! He was kind, considerate, knowledgable and knew about anything that I asked him. While waiting for my vehicle service Lia s did an OUTSTANDING JOB! He was kind, considerate, knowledgable and knew about anything that I asked him. While waiting for my vehicle service Lia sent me a complementary free vehicle inspection because this was the third year on this date that I purchased my 2017 Rav4. What a SURPRISE! So I told Mike about by sending him a message from my cell phone. When my service was completed Mike told me that the free inspection was included.With my oil change and tire rotation I got a savings of $40.00 off the bill. Thank You Lia!! I'll BE BACK! More

Service was amazing! Marinda was super helpful, polite and informative about everything. Really went above and beyond. Employees like this make the experience worth my ti Marinda was super helpful, polite and informative about everything. Really went above and beyond. Employees like this make the experience worth my time and money. 10/10 More

I recently had service done on my car and it was handled by Art Palazzolo. He was very helpful and explained everything to me as well as keeping me updated on when the service was completed. I would definit by Art Palazzolo. He was very helpful and explained everything to me as well as keeping me updated on when the service was completed. I would definitely recommend More

Efficient use of my time through reminders, flexible scheduling of appointments, and keeping me updated on status of the service during the appointment. I like that techs, not just service advisors, are scheduling of appointments, and keeping me updated on status of the service during the appointment. I like that techs, not just service advisors, are available to show me the state of my vehicle and need for repair. Videos are also cool and appreciated. Me and my vehicle are being well taken care of at Lia Toyota. More

Tim Ellis did a great job getting everything done quickly and well. I was in for a recall of my airbag. I’ve been getting my cars from Lia Toyota for years and the service has been super. I love the cars and and well. I was in for a recall of my airbag. I’ve been getting my cars from Lia Toyota for years and the service has been super. I love the cars and will continue to shop there. More

My experience with my car repair took a while, but it was well worth the wait. I thank Jared Cain for his attention, and for the service that I received. well worth the wait. I thank Jared Cain for his attention, and for the service that I received. More

Jackson Dunn was more than helpful. He was very knowledgeable and efficient. Car buying is difficult, Jackson made it easy. He was very knowledgeable and efficient. Car buying is difficult, Jackson made it easy. More

Michael Richards was very helpful with explaining everything to me as to what happened with my brake pads. How the winters in the Northeast do damage to them with the salt. My car would not pass in everything to me as to what happened with my brake pads. How the winters in the Northeast do damage to them with the salt. My car would not pass inspection without new ones. I am glad the inspector was so thorough at Lia Toyota. My brakes will not fail me. More

Always professional and getting quicker and quicker with appts. Clean food wifi and detailed paperwork. appts. Clean food wifi and detailed paperwork. More