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Lia Toyota of Colonie

Schenectady, NY

4.8
859 Reviews

2120 Central Ave

Schenectady, NY

12304

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Showing 859 reviews

August 31, 2023

Our sales person Jennifer Colon did a great job. We felt she was a strong advocate for us, the purchasers. More

by cathylenahan
Recommend Dealer
Yes
Employees Worked With
Jennifer Colon, Bill Boland, Vincent Nguyen, Mike West
Aug 31, 2023 -

Lia Toyota of Colonie responded

Thank you for taking a moment to recognize Jen's excellence by sharing your positive feedback! She's an exemplary advocate for our guests, and we're delighted she handled your transaction with great care and communication. Congrats on the new Toyota! We wish you happiness in all your travels to come, from everyone at Lia Toyota!

August 29, 2023

Very easy to set up appointment. What was being done was easily explained to us before service. More

by kcorvino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Aug 30, 2023 -

Lia Toyota of Colonie responded

Thanks so much for sharing some positive feedback on your service visit! We're happy the appointment was easy to schedule and our team made sure your vehicle's services were explained to you thoroughly. Safe travels until we see you next time!

August 26, 2023

When I went to my 8:30 AM appointment, I didn’t have to wait long for them to take my car. I then waited for them to do my tire rotation. I was told I needed a new tire, as well as other things. My car mig More

by susan2isbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marinda Tingsley
Aug 28, 2023 -

Lia Toyota of Colonie responded

Hi, Susan! Thank you for sharing your positive feedback with us. We're glad your service advisor handled your vehicle's needs with great care and helpful communication. We hope you'll continue to choose Lia Toyota for all your automotive needs!

August 25, 2023

Michael Richardson always provides excellent service and is very helpful when I bring my cars in for service. He's knowledgeable and professional and always keeps me well inform when ever I bring my cars in More

by rmastria@nycap.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Richards
Aug 25, 2023 -

Lia Toyota of Colonie responded

Thanks for the sharing your thoughts with us! We're glad Michael handled your visit with great care and communication. We hope to ensure these same circumstances at your next appointment. See you then!

August 25, 2023

Jennifer Colon was wonderful, she listened to me because I am a first time truck buyer, and she committed to finding me a truck that fit me. We had a blast test driving the truck and allowed me to test ali More

by ruphence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Colon
Aug 25, 2023 -

Lia Toyota of Colonie responded

Awesome! Thanks so much, Ruphence. We're delighted Jen's support made your buying experience a pleasure. Congrats on buying your first new truck! We wish you lots of happiness in the road ahead, from all of us at Lia Toyota!

August 22, 2023

Art Palazzolo always goes above what you would expect of a service writer. He listens to the vehicle owner and explains everything in detail. More

by Michael B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Aug 22, 2023 -

Lia Toyota of Colonie responded

Thanks so much, Michael! We truly appreciate your continued business, and we're glad Art continues to be a reliable resource for your automotive needs. Thank you for always choosing Lia Toyota!

August 21, 2023

Christopher Comorski was very professional and helpful during my service visit. Thank you so much, Chris. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Comorsku, Christopher
Aug 22, 2023 -

Lia Toyota of Colonie responded

Hi, Anthony! Thanks for taking a moment to give credit to Christopher for making your service visit accommodating and thorough. It is always our pleasure to assist you with your automotive needs. See you next time!

August 20, 2023

Always excellent service here. Vanessa Radley was very helpful, cheerful, and professional in her interaction with me. More

by jgreen8283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Aug 22, 2023 -

Lia Toyota of Colonie responded

Great! We're so happy you enjoyed this service visit and the excellent service provided to you by Vanessa. She will certainly be humbled by your kind words. Please don't hesitate to let us know when our team can help you again. It's always our pleasure!

August 18, 2023

This was my first time coming in for service after my purchase and I could not be happier with the service and how everything is explained as you go though the process! More

by Fratic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Aug 18, 2023 -

Lia Toyota of Colonie responded

Hey, Fratic! Thank you for stopping by to share positive feedback on your first service visit with us! We're glad our team did everything they could to ensure a thorough and informative experience. We look forward to making your next appointment just as reliable!

August 17, 2023

Rob Gracia made our car buying experience easy and enjoyable. Thank you again to all involved! Kathy and Joe Linley More

by jlinley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Gracia
Aug 18, 2023 -

Lia Toyota of Colonie responded

Hi, Linley Family! Thanks for taking a moment to recognize Rob's excellence in service to you. We're so happy his support and expertise made this a pleasant buying experience. Congratulations! We wish you many happy travels, from the whole team at Lia Toyota!

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