Lia Toyota of Colonie

Always a very positive experience at Lia Toyota - whether purchasing a car or having one serviced. Everyone is extremely helpful, pleasant and very knowledgeable as well. purchasing a car or having one serviced. Everyone is extremely helpful, pleasant and very knowledgeable as well. More

I have leased or purchased cars from Lia for a number of years now. My experience this time was with Joe Harrigan and AJ . Both these employees worked very hard for me for several days. This is the reas years now. My experience this time was with Joe Harrigan and AJ . Both these employees worked very hard for me for several days. This is the reason I keep doing business with Lia of Colonie everyone is more than willing to put in extra effort to make you satisfied and happy. More

John Valikonis made this the first actually enjoyable car-buying process we've ever experienced. He made everything clear and simple and went above and beyond the call of duty at every step. Thank you, J car-buying process we've ever experienced. He made everything clear and simple and went above and beyond the call of duty at every step. Thank you, John. We'll be back! More

My salesman John Valikonis did a great job in making my experience in purchasing my Toyota Corolla so positive. He explained everything and was knowledgeable about the vehicle I was purchasing. experience in purchasing my Toyota Corolla so positive. He explained everything and was knowledgeable about the vehicle I was purchasing. More

Lia Toyota of Colonie was were I bought my first car. I worked with John Valikonis and he made everything much easier. The service was excellent. I would recommend this place and working with John to any I worked with John Valikonis and he made everything much easier. The service was excellent. I would recommend this place and working with John to anyone! More

I was surprised that the initial cost estimate for the body work needed to repair the rear-end collision my car suffered was so far off from the final cost. The estimate was only about half of what the i body work needed to repair the rear-end collision my car suffered was so far off from the final cost. The estimate was only about half of what the insurance company was billed for. The work done was evidently well done, and the car has run fine since. But I have a gnawing wonder if I was bait in a money trap, since the crash was clearly the fault of the other (impaired) driver. More

Service has always been top notch. The technicians are very knowledgeable and hard working. The dealership is clean .Nicholas Mucha was very helpful and kept me informed during my serv The technicians are very knowledgeable and hard working. The dealership is clean .Nicholas Mucha was very helpful and kept me informed during my service. More

I am always confident in having Art Palazzolo as my service advisor. I only schedule service when Art is available. service advisor. I only schedule service when Art is available. More

Hope and John Valikonis from Lia Toyota made the car buying process a pleasant no hassle-free experience. They genuinely cared about my car needs and made me feel like I was Lia Toyota's best customer. buying process a pleasant no hassle-free experience. They genuinely cared about my car needs and made me feel like I was Lia Toyota's best customer. Thank you Hope and John!!! More

Service department can't be trusted just be aware of the LIA 5K MANUFACTURER SERVICE. My tires were never rotated last 3 oil changes and I had to bring the car back for them to rotate them. Then the Service LIA 5K MANUFACTURER SERVICE. My tires were never rotated last 3 oil changes and I had to bring the car back for them to rotate them. Then the Service manager had the nerve to call me and tell me that the tires are wearing even so no need to rotate. So, I asked him were you there when the car was getting looked at? He said NO! But he was looking at the order on their system. Then proceed to ask me to bring the car back so he can check it. And I was thinking are you going to pay for my gas and time wasting again? The car was there for 2 hours and what did your tech do? I also told him it is recommended to rotate tires every 5k miles (Google it!) or if you can't do it then refund me my money which they never did. Company of thieves! CF5 fuel system cleaning was never done last time I brought my car in they never perform it. Usually after that service you can smell the fuel for days and the manager told me, 'Oh they took it for a test drive which is probably why you don't smell anything". I was like you're a thief! They say that all fluids are topped off, but my wiper fluid was still half when I checked it. Which makes me wonder all that time at the dealership they don't perform the service which the customer asked for, but they spend more time looking for other problems in my car and come back to tell that they saw this is wrong or bad. More