Lia Toyota of Colonie

The bottom line is that I trust the Lia Toyota service department. I have had 5 different Toyotas over 30 years, and with proper maintenance they last well into 100,000+ miles. When I pull into the servic department. I have had 5 different Toyotas over 30 years, and with proper maintenance they last well into 100,000+ miles. When I pull into the service bay the people are prompt, friendly, and when Christopher Comorski calls to discuss what they found he explains it to me and lays out the options. I have had a few other car companies that when I hung up I wondered if I was getting taken. Not so with Chris and Lia. I can give you a concrete example. In the initial call they thought that my car needed something, Chris called back later and said upon further investigation that it didn’t have to have that. When has a service manager ever called you and said “you don’t need that done”? More

Art P. is always a pleasure to work with. Art listens to my concerns and takes the time to work out a solution or suggestions that I may have. Art seems to is always a pleasure to work with. Art listens to my concerns and takes the time to work out a solution or suggestions that I may have. Art seems to really care for the customers he serves. More

I bring my car to this dealership because I expect good work from the mechanics. I continue to come to THIS dealership primarily because of the care I get from the service coordinator, especially Vanessa R work from the mechanics. I continue to come to THIS dealership primarily because of the care I get from the service coordinator, especially Vanessa Radley, who has gone out of her way on more than one occasion to make my service experience as smooth and easy as possible. More

Sharonrose Hariprasad at Lia Toyota was a pleasure to work with in servicing my truck, accurate on how long it would take and kept me informed on progress. work with in servicing my truck, accurate on how long it would take and kept me informed on progress. More

Christopher Comorski was very helpful in the Lia Service Dept. I needed several service items for my Highlander and all were done well. Dept. I needed several service items for my Highlander and all were done well. More

Marinda Tingly and other staff were very helpful and courteous. Dealership has very clean and comfortable hospitality area to wait for sevice to be completed courteous. Dealership has very clean and comfortable hospitality area to wait for sevice to be completed More

My first experience with Lia was very helpful and informative. I found working with John Valikonis was a very pleasant experience, John was very profession and friendly. He asked me what I needed in informative. I found working with John Valikonis was a very pleasant experience, John was very profession and friendly. He asked me what I needed in a vehicle. He worked on finding me a vehicle that I like and that I could afford. I was very satisfied when I drove my new car off the lot. More

Beautiful area and good customer service and also excellent workers and my service manager Mr. Justin cole is very professional and friendly. excellent workers and my service manager Mr. Justin cole is very professional and friendly. More

Lia continued its reputation of on time and on point service, and having Justin Cole facilitate my latest visit provided another "step up" to the experience. Nothing major - just routine service - but service, and having Justin Cole facilitate my latest visit provided another "step up" to the experience. Nothing major - just routine service - but I was in 7 out in good time and Justin made it easier. More

Helpful, professional people, especially the service department. They make every effort to give the best service.. department. They make every effort to give the best service.. More