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Lia Toyota of Colonie

Schenectady, NY

4.8
858 Reviews

2120 Central Ave

Schenectady, NY

12304

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Showing 858 reviews

December 24, 2023

Seamless vehicle purchase with an organized, kind, and accommodating salesman by the name of Brent Livingston. I am incredibly grateful for Brent’s service, especially after having just had a bad experien More

by arog998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Livingston
Dec 29, 2023 -

Lia Toyota of Colonie responded

That's a really great review of Brent and he totally deserves it. Thank you for your thoughtful feedback on this experience. We wish you many happy travels, from all of us at Lia Toyota!

December 20, 2023

Art Palazzolo, at Lia Toyota of Colonie, has been my “go-to” representative for many years. He is trustworthy, professional and importantly, I can always depend on Art to provide excellent service to m More

by cnz19
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Dec 21, 2023 -

Lia Toyota of Colonie responded

Thank you for leaving Art this 5-star rating! We are honored that you continuously confide in us with your automotive needs, and we are thrilled that Art consistently provides you with top-notch service. He will be delighted to hear of your very kind words. We wish you safe travels and we look forward to continue providing you with our best care in your visits to come!

December 19, 2023

Nicholas Mucha is a wonderful asset to your company. Lia always seems to hire the best people who go out of their way to please the customer. Nicholas Mucha is one of them. More

by jbeaj3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
Dec 21, 2023 -

Lia Toyota of Colonie responded

Thank you for your wonderful review! Nicholas definitely is an asset to our team, and he will be honored to hear of your very kind words. We hope that you continue to choose us for all of your future automotive needs!

December 18, 2023

I recently purchased a 2023 Camry LE after my car was totaled. Joe Harrigan made the experience as stress free as possible. My family has purchased 3 cars from Lia Toyota. Joe was compassionate to my sit More

by photogirl12
Recommend Dealer
Yes
Employees Worked With
Joe Harrigan
Dec 21, 2023 -

Lia Toyota of Colonie responded

Thank you for taking the time to leave us this positive review! We are so glad that Joe took great care of you and made your experience with us as smooth as possible. Your safety and satisfaction are our utmost priorities. Congratulations on your new 2023 Camry LE! Please do not hesitate to give us a call if there is ever anything more that we may help you and your family with.

December 16, 2023

My service professional Vanessa provided great service that got me in and out as quickly as possible and at the lowest feasible cost. No pressure to do things not absolutely necessary (yet.) More

by aaronbre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Dec 18, 2023 -

Lia Toyota of Colonie responded

Thank you for your positive review! We are happy to hear that Vanessa provided you with quality and efficient service. It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

December 13, 2023

Love this Dealership. Art Palazzolo was great, always updates me with the status of the servixe. Very knowledgable. Great service. More

by RT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Dec 13, 2023 -

Lia Toyota of Colonie responded

RT, Thank you so much for leaving Arthur this positive review! We are glad to hear that Arthur took great care of you and your automotive needs. We are happy to know that he kept you updated on your vehicle and was very knowledgeable. Please do not hesitate to let us know how we may be of further service to you.

December 13, 2023

It was a pleasure to work with Art. He answered all my questions related to my service, explaining details of each service. He explained the invoice to me and how my discount coupons we More

by Ranemv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Dec 13, 2023 -

Lia Toyota of Colonie responded

Providing quality and efficient service is so important to us here at Lia Toyota of Colonie and we are glad that Arthur's efforts could meet your satisfaction! We are thrilled to know that he answered all of your questions and explained the details of each service. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 08, 2023

Sarah Richards and the staff at Lia Toyota did an excellent job in providing me with a new tire in a timely fashion. More

by Jerryalynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Dec 08, 2023 -

Lia Toyota of Colonie responded

Jerryalynn, thank you for sharing positive feedback on Sarah! We want all of our guests to be treated to service that is thorough and accommodating, so we're happy that's exactly what Sarah and the team provided for you. We look forward to your next visit!

December 06, 2023

Usually I get really good service at Lia’s, but it depends on who I get and who cares about , quality control, quality assistance but I’m happy, my wife and I like the hot chocolate, lol More

by Wayne Schell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niomi Tinchi , Michael Richards, Arthur Palazzolo
Dec 07, 2023 -

Lia Toyota of Colonie responded

Wayne, We are grateful for you leaving us this positive review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that you and your wife are happy and like the hot chocolate. We are sorry to hear that you don't get the best of the best service every time you come we would love to fix this problem if you could give us a call and let us know what you mean? Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 05, 2023

Always end up an Lia for one reason or another although I am from the Bronx. Thanks Vanessa for your help and cheerful spirit. You are the best in my book. More

by Needbos223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Dec 06, 2023 -

Lia Toyota of Colonie responded

Thank you so much for leaving Vanessa this positive review! We are glad to hear that Vanessa took great care of you and your automotive needs. We are happy to know that she was helpful and had a cheerful spirit. Please do not hesitate to let us know how we may be of further service to you.

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