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Lia Toyota of Colonie

Schenectady, NY

Overview
Reviews
Vehicles
4.8
858 Reviews
Call Dealership (518) 631-5254
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2120 Central Ave

Schenectady, NY

12304

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Showing 858 reviews

January 09, 2024

Nicholas Mucha was extremely helpful in taking care of my RAV4 issues. He made sure my oil leak was resolved in a timely manner. More

by Rav4PrimeWendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha
Report | Print
Jan 12, 2024 -

Lia Toyota of Colonie responded

Thanks for taking the time to review your service experience! We're happy Nicholas handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Toyota for all your automotive needs!

January 05, 2024

Many thanks to Tom Pattonburgh for helping us find the best affordable car for us. He outlined the many options we had and explained everything completely. We looked at the pros and cons for different More

by RAV 4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, finance manager, Andrew Small, super tech, Tom Pottenburgh
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Jan 07, 2024 -

Lia Toyota of Colonie responded

Great! Thanks so much for your thoughtful feedback. We're glad Tom took the time to address your needs and interests to ensure a truly satisfying dealership experience. We graciously look forward to working with you again some day!

January 04, 2024

My service assistant was Sarah Richards. I was very happy with all. No complaints, and always find Lia Toyota accommodating and gracioius. More

by marykaysawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
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Jan 07, 2024 -

Lia Toyota of Colonie responded

Thanks for the love, Mary! We're thrilled you always enjoy working with Sarah and the Lia Toyota team for your automotive needs. We hope to be of service to you for many more years to come!

January 04, 2024

Profession people they know what they’re doing. I am happy with their service. Thanks More

by Hamidur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jan 07, 2024 -

Lia Toyota of Colonie responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia Toyota your first choice for service.

January 03, 2024

William Buckley got me in and out quickly, I was there for a new tire. More

by Celia
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo reserved a new tire for me when I walked in on Tuesday morning. Huge thanks to him since I was on my spare!er , Arthur Palazzolo, William Buckley
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Jan 07, 2024 -

Lia Toyota of Colonie responded

Celia, thanks for taking the time to review your service experience! We're happy William handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Toyota for all your automotive needs.

December 29, 2023

Tom Potter burgh, sales rep. was patient with all my questions and answered my questions so I could understand them. Great service! More

by mccrediemartin08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pottenburgh
Report | Print
Dec 29, 2023 -

Lia Toyota of Colonie responded

Thanks so much for your stellar review of Tom! Nothing means more to us than your satisfaction, so we're pleased Tom did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new vehicle!

December 29, 2023

I appreciate the service that I get at Lia. I always go back. Tim Ellis was the service assistant this time and he did a great job from start to finish. I feel great when the person interact More

by mstockman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ellis
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Jan 03, 2024 -

Lia Toyota of Colonie responded

Thank you for taking the time to leave us this 5-star rating! Our guests' satisfaction is our utmost priority, and we are glad that Tim took great care of you. It is our pleasure to assist you in any way possible and we hope to see you again the next time you are in need of automotive service. Safe travels!

December 28, 2023

John Valikonis was a pleasure to work with. He was pleasant, knowledgeable and honest! I would have no problem recommending him to anyone interested in purchasing a Toyota. More

by dfischer1289
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron "AJ" Haynes
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Dec 29, 2023 -

Lia Toyota of Colonie responded

Thanks for your awesome review and recommendation! We're delighted John provided you with all the answers you needed to make this a positive experience. Best wishes for safe and happy travels, from the whole team at Lia Toyota!

December 28, 2023

Staff is very friendly, efficient, professional. In particular Sarah Richards was very accommodating. Always satisfied. More

by Pacapaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Report | Print
Dec 29, 2023 -

Lia Toyota of Colonie responded

Thank you for honoring our team with your 5-star review! We're pleased you continue to receive the best care and guidance from Sarah. Please don't hesitate to get in touch when the Lia Toyota team can assist you again. It's always our pleasure!

December 28, 2023

Lia toyota of Colonie has excellent deals and the vehicles are very reliable. The staffs are friendly and very knowledgeable about their products. More

by saseshiv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makenzie Nieves, Aaron "AJ" Haynes
Report | Print
Dec 29, 2023 -

Lia Toyota of Colonie responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Toyota needs. Safe travels this holiday season!

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