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Lia Toyota of Colonie

Schenectady, NY

4.8
858 Reviews

2120 Central Ave

Schenectady, NY

12304

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Showing 858 reviews

November 14, 2024

I have been a customer over 20 years and I've not had a complaint. I am satisfied. More

by Highlyfavored52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Nov 15, 2024 -

Lia Toyota of Colonie responded

Thank you for your positive review! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Toyota needs. Safe travels until we meet again!

November 09, 2024

I was in and out in an hour and a half. They did all routine maintenance and Sarah RICHARDS suggested I get my inspection done so I don’t have to come back again next month. More

by Test
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Nov 12, 2024 -

Lia Toyota of Colonie responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Sarah was convenient and straight-forward. See you next time!

November 08, 2024

Tom Pottenburgh was our sales associate for the second time. He was easy going and made the experience simple yet clearly easy to understand, There was no high pressure and he explained exactly what neede More

by Add a Dealer Review
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pottenburgh, Andrew Small
Nov 08, 2024 -

Lia Toyota of Colonie responded

We're glad you had another stress-free and informative dealership experience with Tom, Andrew, and the Lia Toyota team. Congratulations on your new Toyota! We hope you enjoy many happy travels on the road ahead.

November 08, 2024

Great for purchasing new cars, and service too! We worked with Joe Harrigan for two purchases, and were very happy with his knowledge and courtesy. More

by Karen Lou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Harrigan
Nov 08, 2024 -

Lia Toyota of Colonie responded

Karen, we're delighted Joe is someone you can count on for a reliable and seamless dealership experience! Thank you for your awesome feedback. Best wishes for pleasant travels this holiday season!

November 02, 2024

Sara did a great job keeping me informed. The staff that was responsible for cleaning my car and putting it outside did not do a good job. More

by wholhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Nov 05, 2024 -

Lia Toyota of Colonie responded

Thank you for letting us know Sarah did her part to keep you informed about your vehicle's status and needs. Please contact me to discuss the negative aspects of your visit. I'd be more than happy to address this issue. Thanks for bringing it to my attention. Rick Grugan Service Director Lia Toyota of Colonie 518-374-3700 ext. 2216 rgrugan@liacars.com

October 25, 2024

Very friendly staff with a warm and inviting atmosphere, speedy with the overall purchase process More

by nickdecowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Harrigan
Oct 25, 2024 -

Lia Toyota of Colonie responded

Congratulations on your new Toyota, Nick! We're thrilled you enjoyed a pleasant and supportive buying experience with us, and we appreciate your outstanding feedback. We wish many happy travels to you in the new ride, from all of us at Lia Toyota!

October 23, 2024

The sales consultant I worked with at Lia (Mike Digioia) could not have been nicer and more helpful to work with. The entire process went very smoothly and I didn't feel pressured at all. I could not be h More

by lmtea120
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Digioia
Oct 23, 2024 -

Lia Toyota of Colonie responded

Thanks for taking a moment to give us the highlights of your dealership experience with Mike! We're delighted he was dedicated to your complete satisfaction. Congrats on the new Corolla! Best wishes for pleasant travels in your future, from the whole team at Lia Toyota.

October 21, 2024

Have always received excellent service , the employees here are very nice and knowledgeable and take the time to answer your questions. More

by trbanana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole
Oct 22, 2024 -

Lia Toyota of Colonie responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

October 18, 2024

Arianna was very pleasant and helpful and made me aware of their special service plans. She also kept me informed of the status of service on my vehicle while I waited. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna
Oct 18, 2024 -

Lia Toyota of Colonie responded

Steve, We are grateful for you leaving Arianna this extraordinary review! We are pleased to know that Arianna was very pleasant and helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 15, 2024

Sarah Richards was very helpful. I will continue requesting her for when I have to bring my car in for service. More

by mantenucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Oct 15, 2024 -

Lia Toyota of Colonie responded

Thanks for letting us know Sarah and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

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