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Lia Toyota of Colonie

Schenectady, NY

4.8
880 Reviews

2120 Central Ave

Schenectady, NY

12304

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Showing 880 reviews

February 21, 2025

During my recent visit to check my vehicle, I had the opportunity to work with the service assistant, Brittany Trabona. She was very polite and provided clear explanations regarding the inspection proces More

by Suresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Trabona
Feb 21, 2025 -

Lia Toyota of Colonie responded

Thank you for your wonderful review! Providing thorough and efficient service is so important to us, and we are glad that Brittany's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 18, 2025

Appointment and check in were handled cordially and expeditiously. Work to be done was reviewed with me along with expected cost. A good experience. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Feb 19, 2025 -

Lia Toyota of Colonie responded

Thanks, Mike! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thank you for choosing Lia Toyota for the best service!

February 05, 2025

It’s always great when I visit , Art Pallazolo Treats us well, everyone is very friendly. More

by feline1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Feb 05, 2025 -

Lia Toyota of Colonie responded

Feline, Providing impeccable service is so important to us here at Lia Toyota of Colonie and we are glad that Art's efforts met your satisfaction! We are thrilled to know that he treated you well and was very friendly. We wish you safe travels until we meet again!

February 04, 2025

Jared Cain did an excellent job of getting a key fob for my Prius Prime. The fob was not delivered when I bought the car because of chip shortages, and several previous attempts to order one had failed. Jar More

by Shanty Singer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Cain
Feb 05, 2025 -

Lia Toyota of Colonie responded

Shanty, We are grateful for you leaving Jared this stunning review! We are thrilled to hear that Jared took incredible care of you and your automotive needs. We are pleased to know that he did an excellent job and was persistent about getting you the key fob you needed. We hope to serve you again in the future when the time comes.

January 21, 2025

Kelly Pagano was great with communication and delivered as he said he would do . No problems at all More

by lonkym
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelly Pagano
Jan 21, 2025 -

Lia Toyota of Colonie responded

Thank you for your awesome review of Kelly! We're pleased Kelly did everything he could to make sure your transaction was flawless. Best wishes for amazing travels in 2025, from all of us at Lia Toyota!

January 21, 2025

Over the years my husband and I have purchased three Toyota vehicles from Lia Toyota and thus far two of them have been serviced by the dealer. I've been very pleased with all three vehicles and the ser More

by magid2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelly Pagano
Jan 21, 2025 -

Lia Toyota of Colonie responded

That's great to hear! We're always striving to give our customers the best experience possible. We're happy Kelly provided you with a seamless dealership experience to close the deal on your new RAV4. Congratulations! Looking forward to seeing you at your service visit!

January 21, 2025

My experience buying a toyota truck with Tom Pottenburgh was absolutely Excellent. The process working with Tom was very stress free and enjoyable. More

by jcapron
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Pottenburgh
Jan 21, 2025 -

Lia Toyota of Colonie responded

Thanks for the positive feedback on working with Tom! We're delighted he effortlessly accommodated your interest in a new truck. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Lia Toyota.

January 16, 2025

Miranda Tinsly in the service department was extremely helpful and efficient in keeping me informed of the status of my repair-- the nature of the problem with the front struts and when I could expect the More

by Peter Breiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marinda Tingly
Jan 16, 2025 -

Lia Toyota of Colonie responded

Peter, thank you for taking a moment to share positive feedback on Marinda. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

January 15, 2025

They are attentive and respectful to their customers. They worked with me to find a car that met all my needs and was within budget. I am elated with my new car. More

by D. Laney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Tanski
Jan 16, 2025 -

Lia Toyota of Colonie responded

Hi, D. ! Thanks for making our day with your terrific feedback on this dealership experience. We're delighted our team made everything easy for you. We wish you all the best in your travels this year, from everyone at Lia Toyota.

January 11, 2025

Professional is all I can say! Always achieve expectations and are efficient with every visit! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Pottenburgh, Justin Cole
Jan 13, 2025 -

Lia Toyota of Colonie responded

Mike, thank you for reporting on the exceptional work our service team does for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Toyota for the highest quality service!

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