Lia Toyota of Colonie

I rated this Service Center (five stars) basically because the service advisor, Art Palazzolo, was professional, knowledgeable and customer focused. He greeted me as soon as I came in for my appointm because the service advisor, Art Palazzolo, was professional, knowledgeable and customer focused. He greeted me as soon as I came in for my appointment, understood my concerns and kept me posted on the progress. I suggest the management of Lia Toyota take a look at their service prices. Based on my experience of getting my car serviced in the higher cost of living Boston area (which I've traveled to quite frequently), Lia Toyota prices seem to be even higher in comparison. Wait for coupons or specials, if you can. Overall, five stars for Art Palazzolo and the above suggestion for management. More

Service advisor Nicholas Mucha, along with the service technicians, continue to provide outstanding customer service and vehicle support. I appreciate their attention to detail as well as providing inform technicians, continue to provide outstanding customer service and vehicle support. I appreciate their attention to detail as well as providing information about upcoming maintenance needs. More

Prompt service and representative was knowledgeable and friendly. I was early for my appointment but I was taken in right away and not made to wait. friendly. I was early for my appointment but I was taken in right away and not made to wait. More

Fast & professional service provided. Service coordinator Marinda has excellent communication and will work with you to save $ Service coordinator Marinda has excellent communication and will work with you to save $ More

Noah Rosenberg was friendly and easy to work with. He made a the experience easy He made a the experience easy More

Brittany went out of her way to assist me with my vehicle’s service. She was both professional and courteous. vehicle’s service. She was both professional and courteous. More

Super nice people to work with. Easy in and easy out, great service. Sarah Richards was great held letting us know how our service was going. Easy in and easy out, great service. Sarah Richards was great held letting us know how our service was going. More

I had a great experience with purchasing a new Rav 4 from Joseph Harrigan. I didn't have an appointment and even though he was very busy he made my purchase perfect. This is my first brand new vehicle and I Joseph Harrigan. I didn't have an appointment and even though he was very busy he made my purchase perfect. This is my first brand new vehicle and I couldn't be happier!! Joe is a great asset for the Lia family. More

They take good care of their loyal customers, quality work and price discounts. They work with their long term customers. work and price discounts. They work with their long term customers. More

Chris Forchilli was excellent. Personable, knowledgeable, good communicator Thank you for the opportunity to respond Personable, knowledgeable, good communicator Thank you for the opportunity to respond More