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Lia Nissan of Glens Falls

Queensbury, NY

5.0
395 Reviews

373 Dix Ave

Queensbury, NY

12804

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Showing 395 reviews

December 31, 2024

I'm so pleased to finally have my purchase of a Rogue completed in time for last minute Christmas shopping. Thank you Mike Masciarelli for making all those steps easy. I know if I have any questions you' More

by adklady44
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Masciarelli
Dec 31, 2024 -

Lia Nissan of Glens Falls responded

Thanks for the 5-star review of your dealership experience! We're delighted Mike provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new Rogue! We wish you all the best in your upcoming journeys, from everyone at Lia Nissan.

December 27, 2024

Stephanie Havens and Eddie were great to work with. She answered all my questions and was very professional More

by cspeck0430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Havens
Dec 27, 2024 -

cspeck0430 responded

Great Service

Dec 31, 2024 -

Lia Nissan of Glens Falls responded

Thank you for your outstanding feedback! We're delighted Stephanie and Eddie both provided exceptional service at every step in the process. We wish you all the best in your travels ahead, from everyone at Lia Nissan.

December 26, 2024

Excellent troubleshooting and maintenance service. Diagnosed the problem, quickly received the parts and solved the issue. Exemplary customer service and professionalism demonstrated by Aaron Boule in More

by wesmajor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Boule
Dec 27, 2024 -

Lia Nissan of Glens Falls responded

That's fantastic! Thank you for trusting Aaron and the Lia Nissan team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

December 24, 2024

Got a decent deal I love my car, mike wad a great salesmen. B j t I wish they took a little more off the total for the wait More

by ch3m3lion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Masciarelli
Jan 02, 2025 -

Lia Nissan of Glens Falls responded

We're delighted you enjoyed working with Mike and our dealership team, and we're thrilled you love your new vehicle. Please reach out to me to discuss improving the time you spent at the dealership to complete this transaction. I would be more than happy to hear your thoughts. Thanks so much for your feedback. Eric Elky General Manager Lia Nissan of Glens Falls 518-681-3800 ext 3101

December 24, 2024

The dealership is great. Brielle LaPlant was great to work with and has done a follow up call to check and see if all is good. Eddie the manager was good to work with also. More

by hanselmp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brielle Laplant
Dec 27, 2024 -

Lia Nissan of Glens Falls responded

Thank you for your very encouraging words about our awesome team. Brielle, Eddie, and Aaron are all great people to work with, and we appreciate your recognition of their excellence. Safe travels until next time!

December 19, 2024

I have purchased vehicles through this dealership for almost 10 years. Every staff member is exceptional. Would not go anywhere else More

by Patben36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Ackley, Aaron Boule, JoAnne Chapleski, Michael Mashuta
Dec 19, 2024 -

Lia Nissan of Glens Falls responded

We appreciate you for leaving us this marvelous review! We are delighted to know that our team was exceptional. We are honored by your continued business with us and look forward to working with you again in the future when the time comes. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Nissan of Glens Falls team!

December 17, 2024

Service department is excellent. I was greeted by Aaron Boule as I parked my vehicle. He pointed out worn wiper blades and informed me of an available discount. As I waited for my i More

by sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Boule
Dec 17, 2024 -

Lia Nissan of Glens Falls responded

Thank you for sharing your positive experience with us! We are glad that Aaron and the team took great care of you and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

December 12, 2024

Sales person Stephanie Havens made the purchase process quick and easy. Love the Frontier and options. More

by arv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Ackley, Stephanie Havens, Aaron Boule
Dec 12, 2024 -

Lia Nissan of Glens Falls responded

Thank you for your kind review! Providing a quick and efficient experience is always our goal, and we are glad that Stephanie's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Wishing you the safest of travels in your new Frontier- on behalf of the entire team!

December 05, 2024

Very easy to deal with. Stephanie did a very good job especially with her follow up More

by Jim.romano1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Ackley, Stephanie Havens, JoAnne Chapleski
Dec 06, 2024 -

Lia Nissan of Glens Falls responded

Jim, we're delighted Stephanie is someone you can count on for a reliable and supportive dealership experience! Thank you for your awesome feedback. Best wishes for pleasant travels this holiday season!

December 05, 2024

Disc brakes and rotors in the front were replaced upon annual NYS inspection. They were able to do the job on the same day after showing my husband the condition the brakes/rotors were in. We really appre More

by ...
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tyler was the person who performed the inspection and did the work. Thank you Michael!, JoAnne Chapleski
Dec 06, 2024 -

Lia Nissan of Glens Falls responded

Thanks for letting us know how pleased you were with the convenience of this experience, overall. It is always our pleasure to get the work done in a timely manner so you can go back to your day. We wish you safe travels this holiday season!

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