Lia Nissan of Colonie

Lia Nissan was very unprofessional to me when I visited in early January. I knew what car I wanted and how much I was able to spend and what a fair price for the 2011 Nissan Versa would be. The salesman in early January. I knew what car I wanted and how much I was able to spend and what a fair price for the 2011 Nissan Versa would be. The salesman did the traditional back and forth run around and even before we started to finalize a sale, his sale manager came over. He tried the intimidation routine in which he starred me down and explained why the competition was so terrible and underhanded. His choice of words were unprofessional. When I validated his statements (I am a teacher so this is something that I do A LOT), he said that he wouldn't even offer a counter-offer because the figure the competition was such a horrendous lie that he didn't want to stoop to the level. I requested and offer because if the competition really did lie to me about the price I wanted to know what Lia would offer so that if/when I walked out of the other dealership I would have a reason to return to Lia. To me, this seemed logical. The manager abruptly gave me a number and walked away. When the salesman returned he was in a rush to get me out of the dealership. I asked about a particular feature on the new vehicle and he spent 30 seconds trying to find an owner's manual so "I could look up the answer myself". When he gave up (after spending 30 minutes running back and forth to his sale manager's office) he informed me that he had "another customer" coming in and he needed to prepare for that person. I was escorted to the door and not even thanked for taking the time to come in and speak with the salesperson. I also checked out the service department when I was there waiting for the salesman to run around. I inquired about the coffee machine. The woman behind the service counter (with whom I'd expect to work frequently post-sale) was very lazy and apatheic. I asked about cups. She told me they were locked up and that she couldn't retrieve them. I find this difficult to believe. I said that there were several cabinets and would it be all right if I explored them to see if I could find any. She didn't offer to do it herself (she was extremely busy sitting in her chair doing nothing) and when I opened the first set of cabinets, I found the cups. Amazing the power of exploration. On a final note, the bathroom needed a severe cleaning. I would not recommend Lia Nissan (or Lia anything) because they do not employ professional upstanding people to sell their vehicles. Oddly enough, the salesman from Lia recommended this site. I find this ironic but amusing and I am taking full advantage of his suggestion. Nemith Nissan in Latham was MUCH better. More

After Visiting Lia Nissan my Local Nissan I was extremely disappointed with the quality of service. The Salesperson didn't even offer me a test drive. My advice to Albany Shoppers. Don't Settle for Lia. t disappointed with the quality of service. The Salesperson didn't even offer me a test drive. My advice to Albany Shoppers. Don't Settle for Lia. there are MUCH better deals out there. We decided to purchase at Saratoga Nissan. They were much friendlier and save us a lot of money. More

My niece and I went car shopping our first stop was Lia Nissian, and there was no reason to look any further. I contacted them by email , they called right back to asked what I was interested in and said t Nissian, and there was no reason to look any further. I contacted them by email , they called right back to asked what I was interested in and said they had the car I was looking for; I had seen it on there website. I made an appointment, and was met at the door by the Manager David Bertuch. We talked about the car and he then introduced us to Don Powell and said he would be helping us. Don is an excited kind of guy,that was sincere and really showed us respect. He truly showed a professionalism that sometimes is lost in this arena. We tested the car and we were sold. The financing and insurance were a bit tricky but they walked us thru it and Andrea in the finance office was the best. She was patient and explained everything.I would highly recommend Lia Nissan to anyone looking for a car. This is a dealership that knows what they are doing and cares about the customer. Margaret Aison More

The Service Department is wonderful! They are some of the nicest people that I have dealt with and very professional. I moved to the area from Vermont and I have been looking for a Nissan dealer to service m nicest people that I have dealt with and very professional. I moved to the area from Vermont and I have been looking for a Nissan dealer to service my vehicle. I live closer to another Nissan Dealer, but the drive to LIA NISSAN is well worth it. More

It is always a pleasure to do business with ths dealership. When I need service they are always pleasant and speedy. Today I called to have my oil changed and my tires rotated. They were able to dealership. When I need service they are always pleasant and speedy. Today I called to have my oil changed and my tires rotated. They were able to take me this morning. I dropped my car off at 7:30 am and I received a phone call at 11:00 am that my car was ready. Very pleased with the dealership and its employees. More

I came in not knowing what I was looking for, but knew I needed a change. Tom Gear was quick to be at my side, helping me narrow down what exactly I wanted. I needed something that was easy on the gas and needed a change. Tom Gear was quick to be at my side, helping me narrow down what exactly I wanted. I needed something that was easy on the gas and was big enough to stuff my wife, child, and belongings into for our move across the country. He was quick to help me find a few cars that were a bit more fuel efficient than my gas-hog of a truck, too. I ran out of time that day, but I came back the following week (much to his surprise) and he had actually done a little work for me while I was gone. We got straight to business, which was nice because I was on limited time that day as well. Without throwing me through a bunch of loops, sales pitches, and all kinds of other BS, I was able to get the ball rolling on my car that day. We picked it up a couple days later and the wife loved it. After driving it to Arizona, the only regret is that I couldn't bring Tom and the entire Lia Nissan group with me. I went to a couple dealerships before going to Lia and I had sub-par or up-to-par experiences with the other ones. The folks at Lia were incredibly nice and above and beyond any other dealership I've been to in years. More

Lia NISSAN I have been buying new cars from Lia Lia NISSAN I have been buying new cars from Lia Nissan for the last 10 years. I average at least one new car every 2 years and also have Lia NISSAN I have been buying new cars from Lia Nissan for the last 10 years. I average at least one new car every 2 years and also have recommended and brought friends and family to Lia for new car sales. The reason is simple, I love the product. The people are professional, knowledgeable, respectful and work hard to satisfy people's needs. They know how to talk to people. The service dept is one of the best in the area in service, followup and a commitment to excellence and quality of work. Overall I think this dealership is one of the best in the area. More

I am currently driving a Maxima and I had a Altima and a Sentra before that. All from Lia Nissan. The buying experience and the service have been great. I really like all of the Nissan cars. This dealership Sentra before that. All from Lia Nissan. The buying experience and the service have been great. I really like all of the Nissan cars. This dealership is the best I have come across. They are always very friendly and helpful. More

My father has 2 Nissan'a a 350z conv and a new murano, People there seem so helpful and Honest.. That alone means Much. Nissan has alot of different auto's to choose from, that helped in murano, People there seem so helpful and Honest.. That alone means Much. Nissan has alot of different auto's to choose from, that helped in me making my choice. Heep up the great work and I'll buy from you again. chris anthony More

MY VISIT AND MY EXPIERENCE WITH CHRISTOPHER HORN AND LIA NISSAN WAS GREAT. THEY WERE ALL VERY FRIENDLY AND HELPFULL. I WOULD HIGHLY RECOMMEND ANY OF MY FRIENDS AND FAMILY TO GO THERE TO PURCHASE EITHER A NE NISSAN WAS GREAT. THEY WERE ALL VERY FRIENDLY AND HELPFULL. I WOULD HIGHLY RECOMMEND ANY OF MY FRIENDS AND FAMILY TO GO THERE TO PURCHASE EITHER A NEW OR A USED VEHICLE. I FOUND THAT THEY BENT OVER BACKWARDS TO HELP ME TO FIND THE VEHICLE THAT I WANTED AND TO GET MY PAYMENTS WITHIN THE RANGE THAT I WANTED AND THEY DID SO IN A TIMELY FASHION. More