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Lia INFINITI

Cohoes, NY

4.9
430 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 430 reviews

November 15, 2024

I arrived at the LIA dealership and was met promptly by a service representative who immediately checked me in. I then met with Michael Bingham who I’ve dealt with in prior services. Micheal was polite and w More

by R.gwiazdowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Nov 15, 2024 -

Lia INFINITI responded

Awesome! Thank you for always trusting Michael and the Lia INFINITI team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

October 23, 2024

Jahnai helped me this last time for my oil change and was a pleasure to work with! He exceeded all expectations and more! He is always one that I prefer to work with when I have to take my car in! More

by taylor.vavasour
Recommend Dealer
Yes
Employees Worked With
Jahnai Reeves
Oct 23, 2024 -

Lia INFINITI responded

Thank you for your lovely feedback, Bear! We're pleased you continue to receive the best care and guidance from Jahnai and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

October 23, 2024

Service Manager Jon was amazing to work with, he fixed a problem in a timely manner and went above and beyond to make sure that it was fixed. I would recommend anyone to Lia Infiniti! More

by taylor.vavasour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Hayes
Oct 23, 2024 -

Lia INFINITI responded

Thanks so much, Bear! We're delighted the value of Jon's support exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

October 21, 2024

Service advisor, Michael Bingham at Lia Infiniti was very professional and knowledgeable. Michael Bingham knew the service history of my vehicle. I wanted to purchase 4 new tires. Michael Bingham was able to More

by Teflon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Oct 22, 2024 -

Lia INFINITI responded

Teflon, thank you for taking a moment to share positive feedback on Michael. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

October 18, 2024

Sami Dawood was very accommodating and ensured that I was apprised of the status and that the service was top notch More

by Lawrence A Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Oct 18, 2024 -

Lia INFINITI responded

Lawrence, We are grateful for you leaving Sami this extraordinary review! We are pleased to know that Sami was very accommodating and ensured that you were apprised of the the status of your vehicle. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 16, 2024

I’m always treated with respectfully and they are fast and efficient. Jahnai took the extra time to get important information I needed due to out of state move. It was very much appreciated. More

by kpatnode008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahnai Reeves
Oct 17, 2024 -

Lia INFINITI responded

Thanks for letting us know how pleased you were with the convenience of this transaction handled by Jahnai! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We appreciate you continued business!

October 15, 2024

Jahnai was prompt and very helpful in addressing my service needs. He kept me informed and explained the service performed and additional issue. He scheduled a follow up appointment. More

by paul
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Hayes, Sami Da'Wood, Jahnai Reeves
Oct 17, 2024 -

Lia INFINITI responded

Paul, we're happy you enjoyed an accommodating and thorough visit with Jahnai! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Lia INFINITI for the best service!

September 05, 2024

Dawn Owen was enthusiastically knowledgeable about the car I drove. She broke down all the features for me so I wasn’t overwhelmed. Then she made the effort to find me a car with the exterior & interior More

by TC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens, Sami Da'Wood
Sep 06, 2024 -

Lia INFINITI responded

Congratulations on your new INFINITI, TC! We're thrilled you enjoyed a pleasant and supportive buying experience with Dawn, and we appreciate your outstanding feedback. We wish many happy travels to you in the new ride, from all of us at Lia INFINITI!

August 27, 2024

Dawn Owens, our salesperson for our last 2 vehicles was once again outstanding with her service to us. She always goes above and beyond to make sure that we are extremely satisfied. More

by Breault96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Aug 29, 2024 -

Lia INFINITI responded

Thank you for honoring us with your patronage over the years. We're so pleased Dawn continues to serve you well whenever you're in the market for something new. Congrats on the new ride, and best wishes for amazing travels, from everyone at Lia INFINITI!

August 23, 2024

Very good Sammy d Fast Said what he would do And did it Lia Latham ny More

by Penny Lee Deere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Aug 27, 2024 -

Lia INFINITI responded

That's great to hear, Penny! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Sami was convenient and straight-forward. See you next time!

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