Lia Hyundai of Hartford
Hartford, CT
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more $ for less than 1 year old vehicle trade in I did feel my car that I traded in of less than 1 year (2016 Hyundai Elantra with only 14,000 miles) was worth more the trade in value as it had more I did feel my car that I traded in of less than 1 year (2016 Hyundai Elantra with only 14,000 miles) was worth more the trade in value as it had more options than the new one but agreed to final payment amount in the end. I do love the new car purchased but it does take a little to get used to as it an automatic with the dual clutch thingy. I only drive in drive I don't use the paddle shifters or drive in sport mode. It gives a little shutter at first take off from a stop - this I was told is perfectly normal- but it does take a little to get use to. More
"Here we go again" Like the song, "Here we go again" Your car, (New or Old) needs to be taken care of. I have the choice of bring it anywhere! But I choose to bring i Like the song, "Here we go again" Your car, (New or Old) needs to be taken care of. I have the choice of bring it anywhere! But I choose to bring it back to the Hyundai Dealership, "LIA". I can give you a thousand reasons, but the one that sticks out, is the first Sonata I for the first Sonata I purchased. It was a 2006 that I purchased from a non Hyundai Dealer. Just having the oil changed was a pain!!! Anyway, The problem turned out to be an "O: ring around the plug. This ALWAYS NEEDED TO BE CHANGES!!! Every time the oil was changed, the same thing happened!!! OIL LEAK! The dealer I purchased the car from was very apologetic, but I thought If they had to bring it back to a Hyundai Dealer,,,,,, Then,,,,,,,, why don't I do it at my convince .The were several other problems that the 1st. Dealer made excuses for, and Lia took care of for me, I since have purchased a 2009 Verecruz, and a 2011 Elantra "Touring". and a 2014 Hyundai Azera!! All from Lia Hyundai! I would say, that purchasing several cars from the same place, puts me in good with everyone. Maybe so, but I have watched how the service writers work, and take care of everyone. Courtney Mims is so accommodating, I feel as if she was my daughter!!!. Well Done Courtney. As far as the service mgr., well He has to show the way for those who work under him, and I know first hand how he works. Chris Derick is the "MAN"!!! Thanks to all in the Service Department!!! They are the people that makes me come back time after time. Martin M London More
Happy with my Santa Fe Ira really took time to go over everything especially my bluetooth. I had issues with pairing it after purchase and had to stop back into the dealersh Ira really took time to go over everything especially my bluetooth. I had issues with pairing it after purchase and had to stop back into the dealership a couple times. Each time I came back in Ira made sure to come out and go over everything and repair my phone. More
Great to work with The staff here is great. This is our 3rd car from them, and won't be our last. They are straightforward and knowledgeable, and aren't trying to negoti The staff here is great. This is our 3rd car from them, and won't be our last. They are straightforward and knowledgeable, and aren't trying to negotiate in bad faith. More
Dissatisfied Promises made at time the of sale that were not kept once the deal was finalized. Then I didn't get a loaner car as promised for service appt and I wa Promises made at time the of sale that were not kept once the deal was finalized. Then I didn't get a loaner car as promised for service appt and I was sent to Enterprise Lia would pay and when I got there they had no cars. It was a frustrating experience. More
Hyundai Tucson My sales person was very helpful and not too pushy . he answered all my questions. Everyone at the dealership was very pleasant. We have always owned My sales person was very helpful and not too pushy . he answered all my questions. Everyone at the dealership was very pleasant. We have always owned Hondas but I was impressed by the Tucson. More
Lia Hyundai Friendly people who are welcoming and know a lot about the product. I knew I would have a great experience because this is my second car purchase from Friendly people who are welcoming and know a lot about the product. I knew I would have a great experience because this is my second car purchase from Hyundai More
Amazing dealership They were very friendly, mustafa is briliant with customers i recommend more to see him and his managers, sal the general manager took very good care They were very friendly, mustafa is briliant with customers i recommend more to see him and his managers, sal the general manager took very good care of us once again More
Dane Morrisette My first call was to service manager and was very professional. I was new to Lia Hyundai as a customer. I had an engine light go on that was related t My first call was to service manager and was very professional. I was new to Lia Hyundai as a customer. I had an engine light go on that was related to the transmission sensor. The parts had to be order and would be in on mon oct 24. At that time I would come back to have new parts installed. Dane was service writer and greet me and had taken down all my information on my SUV. I was very pleased with the professionalism they showed me. More
Excellent experience at Lia Hyundai Raj, the sales representative was outstanding and professional. My experience was exceptional and I will definitely return to this dealership for purc Raj, the sales representative was outstanding and professional. My experience was exceptional and I will definitely return to this dealership for purchase and service needs. It was the shortest time I've ever spent doing a purchase transaction for an automobile and I was never rushed. More