Lia Hyundai of Enfield
Enfield, CT
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Friendly, Knowledgeable, and Professional We have owned five Hyundia, all bought or leased from Lia Hyundai of Enfield. In all our transactions staff were Friendly, Knowledgeable, and Professi We have owned five Hyundia, all bought or leased from Lia Hyundai of Enfield. In all our transactions staff were Friendly, Knowledgeable, and Professional. Whenever we are brought our cars in for service Susan Roberts has been a friendly knowledgeable resource. For three of the cars we worked with Lisa Caputo in sales and she also was great. More
Fast service Techs had multiple jobs done on my car within one day. I sure appreciated getting my wheels back so fast! Thanks to Susan Roberts for her attention to Techs had multiple jobs done on my car within one day. I sure appreciated getting my wheels back so fast! Thanks to Susan Roberts for her attention to my needs, and for her follow-up with me. More
Professional Service Have been buying Hyundia Cars here for at least 6 years . All service has been done by them. They have always been friendly and professional. Recent Have been buying Hyundia Cars here for at least 6 years . All service has been done by them. They have always been friendly and professional. Recent 2 visits I was helped by Susan Roberts. An excellent experience. More
Always well taken care of! I've been a service customer since I bought my Sonata in 2012 at Lia. They have always done a great job of maintaining my car and treated me with resp I've been a service customer since I bought my Sonata in 2012 at Lia. They have always done a great job of maintaining my car and treated me with respect. Their pricing is competitive and the facilities are A1. The only thing I wish was still "part of the package" is the free car wash that used to end each trip. More
Dealer service i am impressed with! Never liked dealer service centers till i used this one. Fair and honest, no BS! Final price was actualy lower than quoted price. Will definety keep u Never liked dealer service centers till i used this one. Fair and honest, no BS! Final price was actualy lower than quoted price. Will definety keep using them. More
Susan Roberts Sue Roberts is a great service writer. She always demonstrates professionalism, she listens and explains the work that’s needed in clear details. I be Sue Roberts is a great service writer. She always demonstrates professionalism, she listens and explains the work that’s needed in clear details. I believe she’s a great customer service representative for Lia Hyundia. Overall she is the best and I will buy my next vehicle from this dealership because of her. Thank you Sue. More
Quick fix to an unexpected repair When AAA could not get my car back on the road, I had them tow it to Lia Hyundai in Enfield. It was a Saturday and the service dept was very busy, but When AAA could not get my car back on the road, I had them tow it to Lia Hyundai in Enfield. It was a Saturday and the service dept was very busy, but Sue Roberts was terrific! She managed my expectations and communicated with me several times during my wait to let me know where I was in the service queue. With her pleasant manner she aptly juggled the multitude of people and car issues, giving everyone the impression that their time was important. I was happy to have my car repaired and to get back on the road the same day. More
I was having issues operating my new vehichle I did not receive the free Blue Link and while I was on the road Lisa Caputo helped me obtain it and answered many questions about my new vehicle. I h I did not receive the free Blue Link and while I was on the road Lisa Caputo helped me obtain it and answered many questions about my new vehicle. I have since set up an appointment with her has she offered to show me all the features my car has. Being slightly older these new vehicles ,like cell phones go beyond my experience. Though she was not the dealer that I dealt with, offering for me to come in and she will sit down and show me everything not only shows her commitment to the customers of Lia Hyundai, but it shows her commitment and faith in the company she works for, Lia Hyundai. She shows true work ethics that in this day and age is hard to come by. You gentlemen have a true Gem in this employee. I would keep her and truly promote so she can train your dealers to be has caring and kind even if they were not the one that sold the car. She gets 10 stars!!!!********** More
Felt like I was home I had visited other dealers, and sensed that I was dollar signs and not a human being. One dealer barely let me out of my car before she pounced. Th I had visited other dealers, and sensed that I was dollar signs and not a human being. One dealer barely let me out of my car before she pounced. There, while looking for a deal that would suit my budget, I felt they where working me. It was almost a bad acting performance as they tried to get me to commit to a price I couldn't afford. So when I walked into Lia and this lovely lady, Lisa Caputo greeted me with a sincere intention to truly take care of me, I knew I wasn't leaving without a car that day. She made me feel that the sale was more about me, the customer, and not her sales quota or commission. She had a great repoire with all members of the dealership, which ensured my trust. In the end I drove home with a car that I am extremely happy with, and could afford. She took care of all the details, making it almost seamless, and even offered her time if I ever needed to come back and have her show me how some of the new intricacies available in cars today, work. She's the best! More
Great service Thanks to sue my car was done and ready to go for weekend the service was great and was very happy with the service thank you Thanks to sue my car was done and ready to go for weekend the service was great and was very happy with the service thank you More