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Lia Hyundai of Enfield

Enfield, CT

4.8
253 Reviews

40 Palomba Dr

Enfield, CT

06082

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Showing 253 reviews

July 28, 2018

I was having issues operating my new vehichle I did not receive the free Blue Link and while I was on the road Lisa Caputo helped me obtain it and answered many questions about my new vehicle. I h More

by BuzzyBuzzy01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Caputo
July 13, 2018

Felt like I was home I had visited other dealers, and sensed that I was dollar signs and not a human being. One dealer barely let me out of my car before she pounced. Th More

by Linda1961
Recommend Dealer
Yes
Employees Worked With
Lisa Caputo
June 22, 2018

Great service Thanks to sue my car was done and ready to go for weekend the service was great and was very happy with the service thank you More

by Mike24e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Roberts
Jun 22, 2018 -

Lia Hyundai of Enfield responded

Thank you so much for the kind review! Wishing you safe and reliable driving, Adam Woodill Service Manager

June 15, 2018

Excellent and personal care of the customer What a trustworthy experience buying in car from Lisa at Hyundai. I had the most professional experience dealing with Lisa and Dan. From beginning t More

by judie77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Caputo
May 12, 2018

I LOVE YOU LIA HYUNDAI OF ENFIELD CT! THANK YOU LISA AND DAN LIA HYUNDAI YOU GUYS ROCK!!! Thank You LISA and DAN!! I LOVE YOU GUYS! Wow what an amazing experience I had here at Lia Hyundai of Enfield CT!!! Just More

by Bluvv77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Caputo, DANIEL BEAVIS
April 15, 2018

Sue Roberts. Sue is very customer focused, trustworthy and knowledgeable on the car service end. She is the reason I come to Enfield for service. Thanks Sue! More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Roberts
Apr 16, 2018 -

Lia Hyundai of Enfield responded

Thank you so much for the kind words! We're so happy that you choose us for your vehicle service. Wishing you safe and reliable driving, Adam Woodill Service Manager

April 02, 2018

Great customer service Susan Roberts was very helpful, the staff was friendly and efficient. Negotiations were not high pressure at all. I would highly recommend Lia Hyundai More

by Teamlia123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Roberts
March 30, 2018

Great Customer Service David Shlosser is a rock star. Made the whole experience memorable. Patient and listens to what you are looking for. Someone you can trust to help you More

by LadyOke
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Shlosser
March 29, 2018

Much happier now with new management at this dealership. I purchased my first Hyundai last year at this dealership. I was very disappointed with the lack of care and service given to their customers after y More

by SLagueux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Shlosser
March 29, 2018

Sue is very rude and unprofessional . She makes customers with appointments feel very unwelcome and I will never return to enfield service because of how she made my experience. More

by Unsatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sue Roberts
Mar 29, 2018 -

Lia Hyundai of Enfield responded

I am very sorry that you were unhappy with our Service. I appreciate you taking the time to let me know and I promise we will work hard to improve. Please feel free to contact me if you would like to discuss anything or if I can personally do anything to make amends. -Adam Woodill Service Manager

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