Lia Hyundai Albany
Albany, NY
Filter Reviews by Keyword
By Type
Showing 758 reviews
Consistently the best I just purchased my 4th Hyundai from the Lia group and the 2nd from Terrence Braxton. His enthusiasm and attention to detail are second to none and wi I just purchased my 4th Hyundai from the Lia group and the 2nd from Terrence Braxton. His enthusiasm and attention to detail are second to none and will keep me coming back to Lia. Sales manager Mike Pendergast is very supportive of his staff and customers. The service department is top notch and Don McLennan is the king of customer service. I'm already looking forward to my future purchases. - Tom Domery More
Poor Customer Service While waiting in Service Area, the customers were watching TV. Suddenly the channel was changed without warning. Upon inquiry, we were told that the G While waiting in Service Area, the customers were watching TV. Suddenly the channel was changed without warning. Upon inquiry, we were told that the General Manager wanted the channel on CNN and would not change it back. What arrogance!! More
Great Service I truly appreciate their quick and quality service each time I have an appointment for my car. Edward Kosek was very friendly and it was a pleasure to I truly appreciate their quick and quality service each time I have an appointment for my car. Edward Kosek was very friendly and it was a pleasure to bring my car to them! More
Auto Service I took my car in for an oil change and everything went very smoothly. Ed Kosek answered all of my questions and made the experience very smooth and ea I took my car in for an oil change and everything went very smoothly. Ed Kosek answered all of my questions and made the experience very smooth and easy. More
Very happy with the experience I am very pleased with the work Jacob karian did, as well as the rest of the team, to get me into my new car. I told Jacob what I needed and he deliv I am very pleased with the work Jacob karian did, as well as the rest of the team, to get me into my new car. I told Jacob what I needed and he delivered. Very satisfied with the experience. Thank you very much More
Very professinal Found Don McLennan knowledgeable and very professional. He answered all my questions and made recommendations. All in all an excellent experience. Found Don McLennan knowledgeable and very professional. He answered all my questions and made recommendations. All in all an excellent experience. Steven Ostroff More
Romeo Victor. Santa Fe. On the Go Donald McLennen was super he's right to the point straight forward ,and keeps the customer well informed about the whole process with the customers Donald McLennen was super he's right to the point straight forward ,and keeps the customer well informed about the whole process with the customers car. More
Positive buying experience I was very satisfied with my purchase at Lia. Jonathan Hover gave me a reasonable discount off suggested price as well as an extremely good trade in a I was very satisfied with my purchase at Lia. Jonathan Hover gave me a reasonable discount off suggested price as well as an extremely good trade in allowance on my van. I am enjoying my new Santa Fe. It is a well constructed vehicle that gets surprisingly good gas mileage for the engine size and power. I would recommend this dealer and specifically Jonathan Hover. More
very pleased Donald McLennan is friendly, courteous, and fair. He explains what needs to be done and tells you approximately how long it will take and cost. Donald McLennan is friendly, courteous, and fair. He explains what needs to be done and tells you approximately how long it will take and cost. More
Just awesome! The service reps at Lia Hyundai are all super helpful, friendly, polite and courteous. Don Mclennan in particular is always kind and efficient when I The service reps at Lia Hyundai are all super helpful, friendly, polite and courteous. Don Mclennan in particular is always kind and efficient when I bring my car in for service. He makes the extra effort to recognize me by name and by vehicle, provides timely updates via cell phone when necessary, and confirms an estimated time when my car will be available to pick up. Simply an awesome dude! As a relatively new driver with limited experience and knowledge with the technical aspects of automotive repair/service, other service reps have sometimes condescended to me, made me feel unimportant, or refused to take the time to explain suggested services to me. Don and the other reps at Lia always make sure I am well informed of the status of my vehicle and take the time not only to let me know what services they need to perform, but why they are necessary, what parts of the car they affect, and any pricing options I might have. More