Lia Hyundai Albany
Albany, NY
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Extremely satisfied I recently became a first time customer of Lia Hyundai but I will definitely return to this dealership when I am ready for my next new car. My salesma I recently became a first time customer of Lia Hyundai but I will definitely return to this dealership when I am ready for my next new car. My salesman, Jacob Karian , was extremely pleasant to work with. He explained every aspect of the vehicle before our test drive from the engine to the trunk. He was not pushy and let the features of the car speak for itself. I had already been to three dealerships prior to coming to Lia and they gave me the best deal on my trade in. I have purchased many cars in my lifetime but overall I think this was the easiest, most pleasurable experience in purchasing a new car. Thanks to Jacob and to Lia Hyundai. More
Service Donald Mclennan , service manager is very knowledgable and customer focused. He worked with me to resolve an issue with my Santa Fe. I strongly recomm Donald Mclennan , service manager is very knowledgable and customer focused. He worked with me to resolve an issue with my Santa Fe. I strongly recommend him to assist with any issue that may arise with you automobile/ More
Lia dealership very professional along with their employees. I had a very easy and satisfying experience with Don McClennan at Lia's. Professional and helpful each time I have been there for service. Happy with I had a very easy and satisfying experience with Don McClennan at Lia's. Professional and helpful each time I have been there for service. Happy with the service and my Elantra. Thank You More
Michael Waldron was very courteous and helpful in explaining to me the car issue I had. He did his best to accommodate me with a ride home. The car was ready the n was very courteous and helpful in explaining to me the car issue I had. He did his best to accommodate me with a ride home. The car was ready the next day as promised. More
very good experience I had a very good experience with Lia Hyundai and am satisfied with my Hyundai Sonata. My salesman, Jonathan Hover, was very friendly and explained e I had a very good experience with Lia Hyundai and am satisfied with my Hyundai Sonata. My salesman, Jonathan Hover, was very friendly and explained everything I needed to know about the car. More
good experience at Lia Hyundai We have dealt with Bill Loveys at Lia Hyundai in the past and went back to for our most recent new car. Very professional and listens to our needs in We have dealt with Bill Loveys at Lia Hyundai in the past and went back to for our most recent new car. Very professional and listens to our needs in a car. Lia's service department is the best. More
Oil change I highly recommend Edward (Eddie) Kosek. He went out of his way to explain my maintenance contract to me and explain a noise I had been hearing in my I highly recommend Edward (Eddie) Kosek. He went out of his way to explain my maintenance contract to me and explain a noise I had been hearing in my brakes, complete with a visual and detailed explanation, etc.-- He even went and talked to sales on my behalf. Super helpful guy, save yourself some trouble and go see Eddie. More
Just a dealership but the staff make it good It's a car dealership. They sell you a car and you shell out or finance. That's just how it works. What makes a customer experience work are the peopl It's a car dealership. They sell you a car and you shell out or finance. That's just how it works. What makes a customer experience work are the people providing the services, getting you the best interest rates, commiserating when you're waiting to hear from the loan people, making jokes, being helpful, going above and beyond. And the people I met with really did all of those things and made the sale. More
Excellent awesome experience. Very friendly staff. Very very accommodating for my dire situation. I never felt pressured or uncomfortable. As a woman buying awesome experience. Very friendly staff. Very very accommodating for my dire situation. I never felt pressured or uncomfortable. As a woman buying a car I was treated with the respect and dignity. This is the first car I've ever purchased alone. More
Easy and straight forward I went in on Friday, picked the car i wanted and everything was taken care of by Monday the next week. i will not be missing my old clunker. I went in on Friday, picked the car i wanted and everything was taken care of by Monday the next week. i will not be missing my old clunker. More