Lia Hyundai Albany
Albany, NY
Filter Reviews by Keyword
By Type
Showing 761 reviews
Repeat Customer I find this dealership to be very easy to work with. It is professional and efficient. I would also like to say I have seen an improvement with your I find this dealership to be very easy to work with. It is professional and efficient. I would also like to say I have seen an improvement with your service department over the course of time. I used to feel that they were pushy and always trying to get you to do more than you came in for. That seems to have changed in the last year or so and for that reason I will continue to come in for routine maintenance such as oil changes etc. They also get you in and out as promised and this is very important as well. This is my third purchase with Lia Hyundai so they must be doing something right. More
Excellent Customer Service For over 14 years we have had our cars satisfactorily serviced at this facility. We have found Service Advisor Don McLennan to be the ultimate profess For over 14 years we have had our cars satisfactorily serviced at this facility. We have found Service Advisor Don McLennan to be the ultimate professional. Always eager to provide excellent customer service with his vast knowledge and personal demeanor make for pleasant experience. We will continue to return. More
2017 Sonata This is the 3rd car purchased at Lia Hyundai, where I also do my servicing. Always pleasant, knowledgeable and very helpful. Always have the right a This is the 3rd car purchased at Lia Hyundai, where I also do my servicing. Always pleasant, knowledgeable and very helpful. Always have the right answers to my questions and always done with a smile. More
Fantastic dealership! The Sales Team got me the new car I was looking for from another dealership in a timely manner. I also love the Service Department here... Great peopl The Sales Team got me the new car I was looking for from another dealership in a timely manner. I also love the Service Department here... Great people to work with! Nothing but good things to say all around about Lia Hyundai! More
Pleased I found this dealership to be friendly, willing to answer questions. Find answer to questions if they didn't have the answer for me.In my past experie I found this dealership to be friendly, willing to answer questions. Find answer to questions if they didn't have the answer for me.In my past experience with trying to purchase a new car and being a woman, sales men tend to talk to my husband not me. Our sales man treated me as an equal in the conversation, it is appreciated. More
lia albany We contacted on-line Lia service, and employee was extremely helpful. She connected us with Desitin and the process was very professional and complete We contacted on-line Lia service, and employee was extremely helpful. She connected us with Desitin and the process was very professional and completed in a very timely fashion. More
Outstanding customer service I was treated with the utmost care and respect from the second I walked in until I drove away. I cannot ask for better. What a wonderful salesman and I was treated with the utmost care and respect from the second I walked in until I drove away. I cannot ask for better. What a wonderful salesman and team! More
2016 Veloster The sales staff was very friendly and courteous from the moment I walked in the door. I have dealt with Lia Hyundai before. The finance manager Randy The sales staff was very friendly and courteous from the moment I walked in the door. I have dealt with Lia Hyundai before. The finance manager Randy Winne was very helpful. More
Proud owner of 2! See previous page for review. Very professional. Did not change the numbers or payment when purchase was finalized. Did not harass me to purchase See previous page for review. Very professional. Did not change the numbers or payment when purchase was finalized. Did not harass me to purchase additional products I did not want. More
Service department My only concern was that the service department tried to sell me break service on a lease vehicle that was up for renewal in 2 months. Not necessary My only concern was that the service department tried to sell me break service on a lease vehicle that was up for renewal in 2 months. Not necessary and should have been covered by lease maintenance agreement. More