Lia Hyundai Albany

Within a minute of entering the dealership someone is there welcoming me and assisting me with my service needs. The last couple of times it was Michael Carpenter. He was friendly and went over everythi there welcoming me and assisting me with my service needs. The last couple of times it was Michael Carpenter. He was friendly and went over everything quickly. Very happy here. More

My Son and Daughter-in-law found the 2016 Ford escape, 1 owner, low miles. We all went there to test drive and view the car. It rained all day but we decided to get the car and pick it up the next day! owner, low miles. We all went there to test drive and view the car. It rained all day but we decided to get the car and pick it up the next day! Shawn Vital had the car cleaned up and a full tank of gas! No Drama,All Satisfaction! More

I have purchased at least five vehicles at Lia over the years and have had .no problem. years and have had .no problem. More

Great re-leasing experience with Karen Kingsley my salesperson. Very friendly, personable, and highly professional. In many little ways she made my dealership experience pleasant. I had vetted her salesperson. Very friendly, personable, and highly professional. In many little ways she made my dealership experience pleasant. I had vetted her many months earlier by reading dealership reviews. New to the Capital District region, I needed to feel most comfortable having moved from another part of New York and happy with my previous dealer. Karen Kingsley certainly met and exceeded my expectations. More

The people I met and worked with were cheerful and polite. Tim Shafer and Adam were very good about letting me know about the process involved with getting my car fixed and obtaining a loaner vehicle polite. Tim Shafer and Adam were very good about letting me know about the process involved with getting my car fixed and obtaining a loaner vehicle until my car was fixed. Thank you. More

Michael Zantelli was my salesman and very professional and respectful. I got what I was looking for with no pressure whatso ever. My 3fd car from Lia and respectful. I got what I was looking for with no pressure whatso ever. My 3fd car from Lia More

Had my 2nd service done at Lia Hyundai of Albany, NY, on my 2023 Hyundai Palisade Calligraphy, which I bought new at this dealership. I scheduled this service via telephone a couple weeks earlier. At 8K mil my 2023 Hyundai Palisade Calligraphy, which I bought new at this dealership. I scheduled this service via telephone a couple weeks earlier. At 8K miles and 2 years old, I didn't expect any problems or issues with my vehicle and there were none. My Service Writer, Michael Carpenter, couldn't have been nicer. He was very professional as well as polite and friendly. He assured me that the service should take no longer than an hour and a half, (Oil and Oil Filter change, Tire Rotation and NYS Inspection.), and everything was completed earlier than that, which was nice. With the Hyundai Complimentary Service and a coupon for a free NYS Inspection that Lia Hyundai mailed to me, there was no cost to me for this service. Nice to receive a freebie from a car company! More

I recently leased a 2025 Venue with the help of Cassandra Storm. She was on the look-out for this particular Venue over several months. Once it arrived, she contacted me and made the process of leasing stre Storm. She was on the look-out for this particular Venue over several months. Once it arrived, she contacted me and made the process of leasing stress-free. Cassandra is knowledgeable, patient and genuinely committed to helping her customers find the right car. She took the time to understand my needs, a while back, and made sure I was happy with the Venue. Her honesty and professionalism really stood out, and I appreciated her approach throughout the entire process. What impressed me most was her attention to detail and her willingness to go the extra mile. More

Very professional, courtesy. Waits very long. Josephine Calabro was very informative about car part arrival and appointment schedules. She supplied info on how to easily contact Waits very long. Josephine Calabro was very informative about car part arrival and appointment schedules. She supplied info on how to easily contact her if needed More

I bought my car few years ago from Lia Hundai Albany and am vary satisfied with the purchase. This year the car needed some work. I was worried about the price but Fred Jacobs was excellent to work with. am vary satisfied with the purchase. This year the car needed some work. I was worried about the price but Fred Jacobs was excellent to work with. Fred explained all the work that was necessary to be done and what I can do at a later date. They were also accommodating arranging pick up from home and from work via Lift. More