
Lia Honda of Kingston
Kingston, NY
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Great Customer service Robert Munson was the service representative who assisted me when I brought my new car in for its first service. He was very helpful and was very conc Robert Munson was the service representative who assisted me when I brought my new car in for its first service. He was very helpful and was very concerned when there was an issue (rodent damage) that took longer tan expected to fix. He acquired a loaner car for me so that I could leave the dealer and come back when they had finished working on my car. I was very satisfied with the concern and care he showed me. More
Matthew Tori of Lia Honda was great! We felt at ease and had a very positive experience all around! We were comfortable and confident in his advice and service. We definitely recommend Matt and Lia of Kings had a very positive experience all around! We were comfortable and confident in his advice and service. We definitely recommend Matt and Lia of Kingston. Thanks, Tyler Brown More
A great car buying experience at Lia Honda of Kingston. Our Salesman Matt Tori was outstanding. He was patient, knowledgeable and genuinely interested in making sure my Husband and I were comfortable wit Our Salesman Matt Tori was outstanding. He was patient, knowledgeable and genuinely interested in making sure my Husband and I were comfortable with every aspect of the deal. Dennis Crowley was every bit as good in his role and making sure we were happy with our financial arrangement. Overall an excellent experience! More
Anna-Stesi Saunders sold me my 2020 Honda Insight!!! Anna-Stesia Saunders expertly guided me through the process of selecting the right vehicle, listening to my preferences and enlightening me about each Anna-Stesia Saunders expertly guided me through the process of selecting the right vehicle, listening to my preferences and enlightening me about each car's features before and during test drives. Getting a brand new car is serious business for me. I'm 58 and sometimes need repeats in regard to electronic items; and Anna-Stesia was so informative, patient, kind and encouraging! She helped me see how these features are so user-friendly. During the process of figuring out the pricing, down-payment and loan payments for my 2020 Honda Insight, Anna-Stesia conducted business with a calming blend of seriousness about options and details and cheerfulness. Anna-Stesia is a great listener, and gave me a thorough walk-through while selecting settings. My husband Rusty accompanied me through the process; and I was impressed with Anna-Stesia's responsiveness to our many questions. I found her style to be very reassuring. Anna-Stesia's bouncy personality made the whole process feel light and positive, especially our send-off! Thank you Anna-Stesia for making my purchase a sensible and joyful experience. More
Anna-Stesi Saunders sold me my second Honda Ridgeline RTL-E. Hard worker and knowledgeable in every area of the vehicle. She will sell me a third.👍 RTL-E. Hard worker and knowledgeable in every area of the vehicle. She will sell me a third.👍 More
This was a very pleasant experience. We are writing this review to thank all the people at Lia Honda of Kingston who helped us to purchase our new car. This entire team was very experien We are writing this review to thank all the people at Lia Honda of Kingston who helped us to purchase our new car. This entire team was very experienced and very professional. They discussed with us our needs and helped us with our choice. Our special thanks go to Harry Vandemark. Harry was the main person who guided us in our decision. Harry was very efficiently, professional and friendly. But he was certainly more than that. Throughout the entire process we felt that Harry understands very well who we are and what we want. He helped us enormously to make the right choice. Harry also had a great human touch and made us feel very comfortable. He went out of his way to help us with various aspects of the purchase: he drove us to the bank to get the down payment check and then took us home to pick up the title for the exchange car. He even washed our old license plates that he put on the new car and helped to install the bike rack. The entire experience made us feel very comfortable and welcome. This is not to diminish the efforts of the entire Lia Honda team that helped us with the purchase. The experience and professionalism of the entire team are beyond doubt. Harry was the main person who dealt with us. That is why most of our comments naturally are about him. This fact, however, should not diminish the quality of the entire team. We have been loyal Honda customers for many years. We know why we choose Lia Honda. This experience confirms that we make the right choice. Elena Filchagina Gennady Shkliarevsky Lia Honda customers More
As always, great friendly quick and thorough service at Lia. They even made sure that I wasn’t getting unnecessary services done. And to top it all off they washed the car for me! Lia. They even made sure that I wasn’t getting unnecessary services done. And to top it all off they washed the car for me! More
A big thank you to Anna-Stesi Saunders for helping me drive off in my new CR-V! She was extremely thorough, knowledgeable and honest throughout the process. From start to finish everything went smoothly drive off in my new CR-V! She was extremely thorough, knowledgeable and honest throughout the process. From start to finish everything went smoothly and quickly! This was so important to me as a busy mom. I look forward to sending family and friends to Lia and to see Anna-Stesi! More
Helpful and expert advice I have had Susan Kelly as an advisor for the past three service visits. Every visit has been met with with friendly service and professional expertise I have had Susan Kelly as an advisor for the past three service visits. Every visit has been met with with friendly service and professional expertise. Susan presented multiple recommendations to me. All the recommendations were vital to the future health of my motor vehicle. Susan's expertise led me to choosing the right options in regard to the specific repair of my vehicle. Armed with Susan's knowledge I was able to prioritize certain issues while leaving some issues temporarily to the wayside. I highly recommend Lia Honda of Kingston. All of there staff are very helpful and informative. This is the only dealership I go to for repairs now. Kevin More