Lia Honda Williamsville

In at 8am out by 9:30am--friendly, great customer service. Took care of the problem and discussed needed maintenance options without pressure or attitude. I have dealt with this service manager befo service. Took care of the problem and discussed needed maintenance options without pressure or attitude. I have dealt with this service manager before and have always felt confident and trusting. Love my CRV--waited 10 years to buy it. More

Michael and Ralph take great care of me and my CRV. They both are friendly, know me by sight, are courteous and make recommendations to keep me safe in my Honda. I love the fact that the same team work on m both are friendly, know me by sight, are courteous and make recommendations to keep me safe in my Honda. I love the fact that the same team work on my vehicle each time I come in. Thanks guys! More

We started with Internet pricing search and after talking with the dealership and other local dealers, Lia Honda had the best price and were the most straight forward and friendly dealership, right from the with the dealership and other local dealers, Lia Honda had the best price and were the most straight forward and friendly dealership, right from the start-internet, phone and in person, will definiately return to purchase another Honda with them. Thank You Lia Honda! More

What a great experience. We have never liked car shopping, but this dealer makes us want to buy another car right away. Great staff, very knowledgeable, and easy to work with. You also cannot beat shopping, but this dealer makes us want to buy another car right away. Great staff, very knowledgeable, and easy to work with. You also cannot beat the price. We will be back, and we have referred family and friends as well. More

The purchase of my new truck was no hassle,right to the point. Leslie was very honest and no nonsense. Everyone that I spoke with during the process was very friendly and knowledgeable.They respected what point. Leslie was very honest and no nonsense. Everyone that I spoke with during the process was very friendly and knowledgeable.They respected what I wanted and did not persist with things I didnt want. I had a pleasant experience. More

This is my first Honda (I purchased a 2010 CRV) and my first visit for service; I went to the dealer for an oil change/tire rotation. From the telephone call to make the service appointment to the final first visit for service; I went to the dealer for an oil change/tire rotation. From the telephone call to make the service appointment to the final "thank you" for your business, I had a great experience. I dealt with one individual, Mike Wright, who was very professional the entire time. I was able to get an appointment within one week of my telephone call. I was greeted promptly when I arrived, and my service was completed within one hour. I have to admit that my car was not very clean (from all the winter weather we had been having) and much to my surprise, Mike came to ask me if it would be ok to keep my car a bit longer because he wanted to wash my car! I was absolutely thrilled! This was a wonderful surprise and a perfect example of going beyond! When the service was complete, Mike explained what had been done, handled the payment transaction, and walked me to my shining clean car! This is the best service I have ever received at a car dealer. I would highly recommend Lia Honda of Williamsville. More

The dealership identified some optional services that were recommended, but not required. They were not pushy in saying those additional items were required. The service area and waiting room are extrem were recommended, but not required. They were not pushy in saying those additional items were required. The service area and waiting room are extremely clean and comfortable if you need to wait. They also have a courtsey shuttle if you need a ride while they work on your vehicle. Thank you Lia! More

I experienced only fair, direct, friendly service and attitude from everyone at the dealership. We're a long-term Honda family, who dealt for many years with another Honda dealership in downstate N.Y. attitude from everyone at the dealership. We're a long-term Honda family, who dealt for many years with another Honda dealership in downstate N.Y. Going to Lia was a seamless transfer of our business and loyalty. . .as we intend to stay with Honda cars in the future. Having a dependable, established and honest dealership nearby, like Lia, is reassuring. More

I have used the Lia Honda service department since I purchased the 2004 Accord. This includes all mechanical issues, and oil changes. The Service department has always been very helpful , professional purchased the 2004 Accord. This includes all mechanical issues, and oil changes. The Service department has always been very helpful , professional with as quick a turn around as possible since I usually wait for the work to be done or have the shuttle drive me back and forth to work. The work being done has always been explained and if need be shown to me. The cost is inline with what I pay for my other car. And I have never had to return due to the problem not being fixed. More

Any time I am in for service, Chris has been more than kind and helpful in setting up my service. I drive away confident in the reliability of my CRV. I always have it looked over before any trip and en kind and helpful in setting up my service. I drive away confident in the reliability of my CRV. I always have it looked over before any trip and enjoy the peace of mind in knowing there should be no "surprises" on my vacation. I've never had a bad experience with this service department or the mechanics. More