Lia Honda Williamsville

I went for a break check, I hear a grinding noise and wanted to have it checked out. I made an appointment for 10:45. When I arrived I was greeted and then was asked to wait in the lounge. When the gu wanted to have it checked out. I made an appointment for 10:45. When I arrived I was greeted and then was asked to wait in the lounge. When the guy came out who was working on my car, he brought be back into the service area and showed me my car, with no tires. He showed me that my breaks were fine but the "lubrication" between the sliders was dry. He suggested that I have lubrication placed in-between these sliders. Then when I told him it was okay to do that he proceeded to tell me that if I did not get four new tires my car would not pass inspection, then I proceeded to tell him that I just got 1 new tire last June. He looked like I was lying and then said "well then just get three new tires". I told him I wasn't worried about that right now. I waited 2 hours for my car to be finished when I was told it would only take an hour. On top of that I was charged over $200!!!!! I then showed Michael Wright my coupons and he said that they would not work. When I read the coupon it said it was for LUBRICATION BETWEEN THE SLIDERS!!! I was so angry at this time I just wanted to get out of the place. I asked Michael for an estimation for how much it would cost for 3 new tires, he provided me with a piece of paper that said it would cost me $660!! I then told him how they sold me a new tire for $120, and did not charge me for alignement as well as a tire roation. Now on this new estimation it was charging me over $100s for both of those, and then on top of that $500 for 3 new tires. When I called the other Honda Dealer, Ray Laks I was told that LIA Honda over charged me for everthing. I WILL NEVER GO BACK THERE AGAIN! JUST BECAUSE I WAS A GIRL I WAS OVERLOOKED BECAUSE I DID NOT KNOW ANYTHING ABOUT CARS. More

The schedule of the service was very accommodating to my The schedule of the service was very accommodating to my needs. When the service was finished, Michael went through all the work done to the car. Ver The schedule of the service was very accommodating to my needs. When the service was finished, Michael went through all the work done to the car. Very professional and polite. ............................................................................................................................................................................................................................................................................................................................................................................. More

The service at Lia Honda Williamsville, NY has always been first rate. The service agent, Mike Wright, who greets me and tracks my car through the whole service experience has always been knowledgeable, been first rate. The service agent, Mike Wright, who greets me and tracks my car through the whole service experience has always been knowledgeable, friendly and accomodating. I don't mind going to this dealership for all of my service needs.....I have confidence in the expertise of the mechanics who actually perform the work on my vehicle. The repairs are alway performed properly and efficiently with a fair cost to the consumer. I will continue to recommend Lia Honda, Williamsville to my friends and co-workers. In addition, this dealership will continue to keep my loyalty throughout my purchasing and servicing needs in the future. More

Customer Service: Very good, The salesperson, William Litton was very easy to work with. he was knowledgeable and professional throughout the leasing of the vehicle. Quality fo work was not rated as w Litton was very easy to work with. he was knowledgeable and professional throughout the leasing of the vehicle. Quality fo work was not rated as we did not have any vehicle service accomplished with this visit The friendliness of the Lia Staff was great from the time we entered the dealership The overall experience has been great so far. William Litton was not overly aggressive, he let us take the vehicle out for a test ride without accompanying us. This allowed us to discuss the pros and cons of the vehicle, how it handled, how it felt on the road etc. the price was good. It met our financial needs we told Mr. Litton what we could afford and the price was within $4.00 of what we expected to pay. More

Lia Honda gave me the best deal, period! Toyota was much more expensive and didn't even try to make me happy. Antoine has sold us 3 vehicles and he is top-notch. I will always follow him, wherever he works. more expensive and didn't even try to make me happy. Antoine has sold us 3 vehicles and he is top-notch. I will always follow him, wherever he works. This is our 3rd Lia Honda vehicle and the service has always been professional and fairly priced. I would highly recommend Lia and Antoine to anyone interested in getting a quality car at an amazing price. We love our new Honda Pilot!! More

Everything was awesome, very happy. Everyone was friendly, from the time I arrived until the time I left. Great coffee and snacks, newspapers, computer access, large screen T.V and not to forget a s friendly, from the time I arrived until the time I left. Great coffee and snacks, newspapers, computer access, large screen T.V and not to forget a shuttle service as well to anywhere you need to go. My favorite service place by far! More

ALWAYS an exceptional experience when we visit Lia Honda of Williamsville! Everyone works hard to make us feel valued as customers. The staff is friendly, polite and quite knowledgeable. Pricing is quite of Williamsville! Everyone works hard to make us feel valued as customers. The staff is friendly, polite and quite knowledgeable. Pricing is quite competitive. They often tell us that we are Preferred customers. With treatment like this they have become our Preferred Dealer (after two trade-ins and four new car leases)over the past five years! More

Good and reliable service. Good time management too. Thank you for the good service. The information provided was also helpful so I know more about the vehicle. I probably will come back often and also Thank you for the good service. The information provided was also helpful so I know more about the vehicle. I probably will come back often and also would recommend you to others. All my questions were answered. More

This is the third Honda Civic I have purchased from Lia and have been very happy with all of them. Last week, I purchased a new one from Antoine. He listened to me, was helpful, courteous and friendly. and have been very happy with all of them. Last week, I purchased a new one from Antoine. He listened to me, was helpful, courteous and friendly. I went back to Lia because of the great service dept. they have. Jerry, the service manager and Brad, the mechanic have been great -- never talked down to a woman, explained in detail what needed to be done and why and then carried it out in an efficient manner. Thanks to all! More

My husband and I were interested in a new Honda. We chose Lia Honda of Williamsville because they had a great display and presentation at the Buffalo Auto show, they have a good performance rating and chose Lia Honda of Williamsville because they had a great display and presentation at the Buffalo Auto show, they have a good performance rating and they have a large inventory. We have been very pleased with the friendliness of the staff in the showroom, especially our salesman, Steve Celano. He is very knowledgeable, courteous and helpful without being arrogant or insistent. We felt we received a fair price for our trade. The showroom is clean with nice displays. There a waiting room with a play area for children. I like being able to schedule service on the internet. We're looking forward to great service. More