Lia Honda Williamsville
Williamsville, NY
Filter Reviews by Keyword
By Type
Showing 986 reviews
I leased a 2011 Honda Fit sport - I absolutely love it! This is the greatest car I have ever owned, and the customer service at Lia was great. It was quick and painless to get my new vehicle. Working with This is the greatest car I have ever owned, and the customer service at Lia was great. It was quick and painless to get my new vehicle. Working with Rob Greenwood made me feel like I got the best deal on the car I wanted. The customer service since I have had my vehicle has been equally good. The atmosphere in the dealership is friendly and outgoing. I would recommend this experience for anyone looking in to leasing or purchasing a Honda. More
Great personal service. Impressed by level of professionalism and knowledge of product. He made the whole experience comfortable and fun. I now have a beautiful new car thanks to Antoine. I appr professionalism and knowledge of product. He made the whole experience comfortable and fun. I now have a beautiful new car thanks to Antoine. I appreciated his help so very much. He's my "go to guy" from now on. If anyone I know is buying a Honda I will recommend Antoine at Lia Honda. I feel like I made a new friend while making a very important purchase. More
This is our second time dealing with Lia Honda and the experience was great both times. Mike taylor was fantastic to work with. We went back to Lia because of Mike and the service we received on our previ experience was great both times. Mike taylor was fantastic to work with. We went back to Lia because of Mike and the service we received on our previous Honda. The time spent purchasing our new CRV was stress free and the coffee and popcorn added just the right touch. I highly reccommend this dealership. More
I brought my car in for service a couple of weeks back and I was still having problems with it once I picked it up. I called the dealership and they were able to get me back in and after hours of diagnos and I was still having problems with it once I picked it up. I called the dealership and they were able to get me back in and after hours of diagnostic testing they were able to pin point the problem. The tech working on my car, Brad, said that he had never seen that problem before and he finally figured it out. He kept me in the loop the entire time that he was working on my car. He explained everything that he found and everything that he was going to do to repair my car right down to the exact cost so that I wasn't surprised when I got my final bill. I was met by Jerry when I came into the dealership to pick up my car and explained the bill to me. As usual checking out went smooth. I always appreciate the kindness I receive when I service my car at this dealership. More
Excellent customer service! This is the third vehicle we have bought from Lia and have always been happy with the service and staff. From the point of sale to the service appointments, I trust the individua have bought from Lia and have always been happy with the service and staff. From the point of sale to the service appointments, I trust the individuals that work there and will continue to return to this dealership. More
Everything about the experience this morning was great. I talked with the tech about getting tire wear on all four tires. He gave a price for four new tires and told me about a price match if I could find a talked with the tech about getting tire wear on all four tires. He gave a price for four new tires and told me about a price match if I could find a better price. He also recommended to can an alignment if I can four new tires. More
Lia Honda truly ranks as the best car buying experience so far for me and I have purchased 8 cars in my life. I spent the last 4 months looking for the best "deal" possible and walked away from a few. Our so far for me and I have purchased 8 cars in my life. I spent the last 4 months looking for the best "deal" possible and walked away from a few. Our salesman was very pleasant and impressionable. There was no pressure during price negotiations. Our salesman was always respectful and we only dealt with him. I wasn't multi-teamed (as in other dealerships experiences) by an another sales associate, sales manager, or even finance manager that I was getting the best possible price. We agreed on a price in less than 5 minutes and I believed (most importantly) that I received the best possible price. I couldn't realistically have asked for a better experience! More
Mike Taylor was wonderful in helping me find the right car for me. I went back to Mike after my first purchase there in 2007. I was going through a very difficult time-middle of a divorce- and this was car for me. I went back to Mike after my first purchase there in 2007. I was going through a very difficult time-middle of a divorce- and this was first big purchase on my own. Mike was very patient with me--walked me through the process and for that i am very grateful. I love my new HOnda Civic!!!! More
The salesperson, Lesli, was excellent. I am very happy with the service that I received when I went in to pick up my new car earlier today. Lesli had taken the time to show me the features inside the with the service that I received when I went in to pick up my new car earlier today. Lesli had taken the time to show me the features inside the vehicle and I am grateful for her assistance and cheerful disposition. Have a nice day. More
I bought my used 2003 Honda Odyssey at Lia Honda in 2005 and have returned for service exclusively ever since. Why? Because I can rely on great service, prompt attention to recalls, performance issues and and have returned for service exclusively ever since. Why? Because I can rely on great service, prompt attention to recalls, performance issues and warranty work. They keep at every maintainance or service problem until everything is right. Their price is competitive and I know the work and parts are just right. I have over 200,000 miles and going strong. The service manager, Dave, is hands on and Jerry is the best service manager I have ever had in terms of knowledge and dedication to my satisfaction. Brad, usually my technition, is solid and can deal with any problem that might come up. I wouldn't go anywhere else for my Honda service...why would I? Joe, the guy who gets us back home or to work and will pick us up, is great too, and always willing to accommodate. More